Kandice T.
Yelp
My experience was very mediocre. Let's start with the information provided prior to our scheduled tour. I was happy that they gave several parking options, however, as tourists from out of town we did not know the lay of the land. The first and free option was to park at Vic Mathias Shores. I didn't review the map fully, as they suggested, so it was my own fault that we parked at the complete opposite side of the park requiring us to walk 15 minutes to the dock. (Just a warning to others NOT to do this.)
We made it to the dock with time to spare and check-in was seamless. All we had to do was give our names. There were 4 boats to choose from: one double-decker with tables and chairs, two medium-sized boats with just chairs and one smaller boat with just chairs. We chose one of the mid-sized boats, but later wished that we'd chosen the double-decker because of the tables. You are allowed to bring drinks onboard, but the seating was very cramped. It would have been nice to have a table.
Some of the staff were loud and rowdy prior to departure. I listened as they made snide remarks about the customers not listening and not signing the waiver, as instructed. When we checked in, we were told to choose a boat and find a seat. I first heard mention of the waiver AFTER we had already boarded and gotten ourselves comfortable. We did not make any extra effort to get off and sign the waiver, so if that is important to them, they might want to streamline that process to ensure they get all of the required signatures.
The captain of the double-decker boat gave a safety speech, but it sounded like he was speaking to just the passengers of his boat. I listened but expected our captain to give a speech too. He did not. I have no clue where our life vests were, but we were told that the water was fairly shallow, and we could probably stand and walk out of the lake in an emergency situation. The boat ride itself was peaceful, leisurely and informative. AND due to the presence of the bat colony, there were little to no insects bothering us while on the water.
The biggest disappointment came when the bats didn't emerge within the allotted timeframe and our captain took a vote asking who wanted to stay out longer or return to the dock. I'm almost certain that those seated in front of me did not even hear what he said. I think HE was ready to go home! We saw very few "scout" bats. They come out to check the scenery before letting the colony know that it is safe to emerge. We did not make it to that point because our captain took us back to the dock. If I were to do this again, I would rent a kayak or duck boat and take it out ourselves so that we're in control of when we go in or give up for the night, but for $14 per person, this wasn't too bad.