Lucas L.
Yelp
I really do want to love this place. The food is great, the booze is phenomenal, the staff are amazing people, and it's a cool brand with a great atmosphere. Unfortunately, all of that can't overshadow the reality that the owner, Jon O'Connor, who is also a city Commissioner in Grand Rapids, has been hands-off and deafeningly silent about critical issues in our city, most recently, the GRPD murder of Patrick Lyoya.
Customers and employees of Long Road all have a stake in this and other issues, and he does a dishonesty and disservice to his community when he refuses to do his job. He should resign and focus on this business, instead, so that experiences at Long Road won't be tarnished by his contribution to degrading our beautiful town by being a bad leader.
When he one day chooses whether he wants to mind his own business as a proprietor or can balance that with government leadership work, perhaps I can begin to again patronize his lovely establishment.
For now, I can't stomach giving business to a guy who'll handle his constituents like you see in the video below. What does that mean he does to his employees? What if you have a customer service issue? Will he just cuss you out and walk off?
Sad to see a great spot brought down by an owner with so many conflicts.
https://youtu.be/No1L4Qi4970