LongHorn Steakhouse

Food was incredible. I got filet. It was perfect. My son got ribs which were also awesome. We got the spinach dip which was so good. Our waitress was very nice and friendly and was always checking on us when the time was right. The only issue was there were a few flies flying around. I did t like that at all.

My sister treated me to dinner at LongHorn Steakhouse, and it was an amazing experience from start to finish. We were seated after about a 10–15 minute wait, plenty of parking, and the vibe was great. Shoutout to our waitress Laurie, she was absolutely amazing: friendly, attentive, and made the night even better. The food was cooked perfectly, and the strawberry lemonade was ON POINT Great service, great food, smooth experience overall. Definitely coming back, and I’d love an invite to the next media event .

Food was Great!! Service was so-so. I could do without hearing about the waitress talk about her daughter not liking to wear socks and having stinky feet. We waiting long for our main course but our apps came out quick.

I have been here to this location specifically twice and I will say this is not your average Longhorn. Both times I have been the waitresses were very nice and very accommodating as well as on top of things. The food is very flavorful and actually has seasoning on it. The first time I went they were extremely busy yet the waitress was still very attentive and served us with kindness. Although the food is great, this place is even better because the service I received!!

This place will be in my blacklist of places not to go. The butter for the bread wasn't room temperature which it was rough to spread on the bread, the steak i asked for med rare and I got fully cooked it was rough once again to eat it. The texture on the cheesecake ruined, it wasn't creamy the cheese cake but flavor wise was good.

I went here months ago and had a less then desirable experience but management handled it appropriately so I held my opinion of that time to myself. This visit I noticed DRASTIC improvement all around! Great work Longhorns. Food was tasty but could've been a little more warm, adult beverages are generous but safely mixed ratios and the service was immensely better. The manager asked me and my wife give them another shot in the future and after waiting a bit to "get that bad taste out our mouth" from last time, I am pleased we have them this second shot!

The food was fantastic! Our server on the other hand radiated such a negative energy that it could be felt all around the room. We were polite and use our manners but it didn't seem to make things better. Hopefully she has a better night

The food tasted pretty good, not great but not bad. The bread was AMAZING and fresh. However, another member of my table received silverware with dried food still on it, and I got very, VERY bad food poisoning from my dish (steak tips medium rare, seasoned fries, and asparagus). The atmosphere was cute but the music was god awful. I know it's supposed to be cowboys and "yeehaw" and all that but please, PLEASE, find better country music. There are so many better songs in that genre. I am BEGGING. I would rather rip my fingernails out than listen to some white guy sing about how he wants to bang his truck during my dining experience.

This place is my cousin's fave. It was pretty busy on a Saturday. It is the Salmon 10oz for him, sweet potato, Brussels sprouts, salad. Yes, 3 sides! You can't beat it. The Brussels sprouts were a little salty and not enjoyed as in the past this trip. The wings and warm bread hit the spot. My ribs were tasty and I was happy to take half of them home to share. Good service despite the wave of customers. They

The service was good however, our server was asked if they still had the $5 specials on the margaritas. She told him yes. So we all ordered the $5 margaritas. There were 6 of us who ordered them. When our bill came out, we were charged $6.49 so we inquired about the price change. We were then told that the price went up from $5 to $6.49. Not a problem, but why don't your servers and waitstaff know the prices of drink specials??? Then when asked she then says oh, the prices went up. We should have known this from the beginning. Had we all known, perhaps we would have decided to order a top shelf drink with the inflated price or not ordered margaritas at all!!! All I am saying is educate your servers and if they do not know something, please have them take the time to find out for the patrons. Thank you.

Not bad but not the best LongHorn experience I've had. We did go on a busy night, but our craving for steak made us stay. When we were finally seated, it took 10 minutes for any server to get our drink order. Drinks took another while to come out and server disappeared for quite a bit. Eventually the food came out and it looked PHENOMENAL (as you can see). But they "randomized" the cooking of our table's steaks. I got my moms steak rarity on my plate and my mom got my dad's on hers? Regardless, they were on the tougher side. All else was pretty good, no complaints on the sides. My family had a great time anyways and always love the Western atmosphere of LongHorn. Not impressed but not disappointed either.

Food slightly below average for this kind of restaurant. Bread was total flop-soft & flavorless. Service was pleasant but appallingly slow for a quiet afternoon. Should have known when the hostess was very slow to seat us.

I have been here a number of times & if I have one problem with has to be the service of getting your food delivered after you order needs major help. Now note food itself isn't the issue but staff getting to you (even including if at the bar), getting order down & time in between and that's the issue. Side problems was men's urinal having some issues with plumbing (however according to management they're handling it tomorrow) but I hope they see this & what I mentioned is the problem. Overall my chicken with fries/rice pilaf was on point but lay off the cheese a little please.

Always get the porterhouse or t-bone. Great steaks. Eat at the bar, great service and chat. Bread, salad and loaded baked potato a must for me. Bar is fun to eat at. Love restaurant for beef.

I was sitting in the restaurant minding my own business just finished my meal. I was having a conversation with somebody on the phone, talking about the differences of the north east and the south east being I am from the northeast originally, but now live in the south. Allegedly comparing the northeast to the southeast is offensive and I was asked to leave. Never will they have my business.

My waitress was an absolute bich. she was rude and overall not nice at all. She gave us dirty looks and was not polite at all. don't go 1 star

Go to Enfield, CT because this place is a dump. Dirty tables, smells funny, sticky menus, booth seats ripped and cushion less. We left because we knew what service we would get. Unreal they stay in business.

Yesterday 12/1/24 was my wife birthday. So she ask me to take her to this restaurant. When we arrive at 3:45pm, i told the 2 hostess at the front desk, a man and a woman that we were 4 in total. They told me that it would take about 15 minutes to sit. We sat down at the sit in front of them. A few people walk in and they sat them down while ignoring us. They gave us the racist look that those who dont like other nationality give. They left us there until another hostess came to the front desk. Before leaving they make a remark about us ( we dont know how many of them they told the other hostess while looking at us and left) The others hostess tried to fix their remarks and mistreatment against us. The new hostess sit us down in a dirty table and bench. Onions were at the table and bench. The waitress ( Kayla ) was very pleasant even though the food was NOT OF OUR TASTE. not her fault. HORRIBLE ATMOSTHERE. Bad birthday dinner to my wife. WILL NEVER AGAIN STEP IN THAT PLACE.

So dirty! There were probably 8 tables sat and 2 others are the bar and not only did numerous seats at the bar stay dirty for about 20 mins so did about 6 tables! The walk to the bathroom had so much trash on the floor. The bathroom had a flood and not one clean stall. There were more staff than customers and the manager did not help out the situation at all! She just charged the table notification things at the hostess station. Horrible!

Went to Longhorns in Wear Springfield for lunch and was pleasantly surprised. The receptionists could have been friendlier but we all have bad days, although on the way out she was more pleasant. Our waiter was great. Friendly, helpful and very pleasant. What amazed me was their luncheon menu. I ordered a crispy chicken sandwich with fries and it was 8.99. The meal was freshly made, hot and a normal size, not a luncheon size. I have to say it was done to perfection. I don't know about anything else but I would not hesitate to go back again. Overall the place was welcoming, the noise level was low and a very relax atmosphere.

I am a big foodie and going to a chain steakhouse is something I normally don't do. But I was pleasantly surprised. I got the ribeye and not even the big fancy one with the bone. I like it rare and it was cooked perfectly and the flavors were spot on. I will definitely be coming back because the restaurants I normally go to their steaks are $20 more than this one!

The restaurant was pretty crowded when we came here. First we ordered our drinks. I had strawberry lemonade and my Husband had water. He wanted an appetizer so we ordered the Wild West shrimp. We barely touched it. Next we ordered our entrees. I had a 1/2 order of ribs, mashed potatoes and broccoli with cheese. My husband ordered 18 ounce t-bone streak, broccoli and a baked potato. We barely touched our food. Our son didn't dine with us, but we got his food to go. We ordered him a 9 ounce steak, broccoli with cheese and a mashed potatoes. When we got home, our son's steak was burnt black. Well done isn't charcoaled. My gosh! :-( The waitress Mandy was really nice and attentive. She filled my drink back twice and she checked on us. We dined at another steak house last night and we really enjoyed it. Tonight, my husband didn't like his steak. It wasn't seasoned at all. It was bland and he really wasn't pleased. I told him to send it back, but he said he will go home and add more to it. I even took home a strawberry shortcake and it looks absolutely nothing like the photo. I know we can't always get what we want, but at least come close to the photo. :-( If we had to do it all over again, we would've dined at another restaurant or waited until we went back home to Miami, Florida and eat at the Long Horn at the Pembroke Pines, Florida location. This was absolutely a waste of $98.28. Won't happen again.

I got food to go, but had a drink while I waited which was perfectly mixed. The NY strip was well cooked and exactly how I had requested. The food was delicious and I highly recommend.

My girlfriend and I went there for dinner expecting a pricey bill, but we were celebrating so we were willing to take the financial hit, LOL. Well, the dinner was great and no more pricey than any other full service restaurant in the area - a pleasant surprise. We got there around 5:30pm-ish on a Saturday. The place was packed, but since it was just the two of us we lucked out and got a table pretty quickly. I really need to emphasize: This restaurant is *popular.* If you show up around dinner time (5-7pm), it's most likely going to be very busy. Our waitress was attentive and we ordered in good time. I ordered a steak and shrimp plate with Brussels sprouts on the side. My girlfriend also ordered a small steak dinner. The food was great - steaks cooked as ordered. I know it may not always happen, but this was a very good experience for us all the way around. I did notice they had seating issues for other customers, as it was so busy. But a restaurant could have worse problems. I've been to this restaurant a few other times, mostly sitting at the bar, and I've never had a bad steak or meal. We'll definitely be coming back.

The food was ok, but the service was awful! My husband ordered a filet with potatoes and a salad. After 10-15 minutes, we asked our server where his salad was and her response, "I have to go get it". She brought his salad and "banged " it on the table without a word! His dinner then comes with butter all over his mashed potatoes which he asked for "mashed plain no butter". About 10 minutes into the meal, she then came over and asked how everything was? ( I was almost done with my soup! ). The restaurant was NOT busy! I am giving 3 stars for food ONLY!

Restaurant was nice and clean, Emily was a great server and my steak was cooked perfectly.

Bad service from Emily our waitress. Took a very long time to take our order. Gave us our drinks and we waited again to place our order. Gave us our food and left. Never came back to check on us, never cleared a dish, never refilled our drinks. I had to ask 3 times for a takeout container and the third time she said with an attitude, its coming. We ordered desert and never cleared our table we had to eat desert around dirty dishes. Stake had way to much pepper on it but all else was good when we finally got it.

Went to the Longhorns in West Springfield. We had a table of about 10 people. They had one waitress working the 10 people plus her other tables they should have had someone helping her to bust the tables. The food took forever to come out, and when they came out, some orders were at the wrong or just not right two of us ordered the steak tips my friend had a literally bowl full of meat. I had a bowl of nothing but sautéed onions when I complained about it they took it back stuck a piece of butter on top of the mashed potatoes and then they just serve me more onions, very disappointing. Very disappointing. Food seem room temperature at best. This place has gone down the menu. Seems a lot smaller the appetizers also lack in anyone wanting a good appetizer. Don't know what happened to this place they gave a table of 10 two pieces of bread very sad very sad the way it was Done very disappointing possibilities of going back there again would be little to none. That's just my opinion.

My friend and I stopped for dinner after her doctor appointment in Boston for her cancer check up. She is on a special diet and had a lot of limitations. Izzy DellaCroce, the culinary manager, wrote down all her special needs and actually made some of her dinner himself to assure it was correct. Everyone was very kind which helped her feel ok about asking for special treatment.

On our way to Pittsfield Ma., on business and stopped here for dinner. This restaurant is located in a large shopping center but is visible from the main road. So my business associate and I go in and are seated immediately. I waitress shows up almost immediately, takes our drink order and food order. Drinks come right away and a short time later our meals show up. When traveling on business I like to eat at Longhorn Steakhouse, but admittedly have had some issues with some other locations. At this location the entire experience was on point. I'm usually in a hurry and tonight was no different. We were in and out in around 45 minutes and I happy.

As we had a great meal and food was amazing as always I was very dissatisfied with how the manager treated his employees tonight (Saturday 3/9/2024). I believe his name was Dane or Dave. He sent another employee into the bathroom to call out an employee (Emily who is an absolute sweetheart and very diligent while working) in front of customers. this was extremely unprofessional and he stared down the girls bathroom as I exited the bathroom and Emily followed behind. I saw the whole situation run through and Emily who is human and needs a 10 second bathroom break should not be ambushed in front of customers. Extremely upsetting for this manager to treat his employees this way.

I was here for a lighter lunch yesterday. It has a cute interior with a western vibe as one might expect. It's proximity to Table and Vine next door is also a huge plus. They serve complimentary bread to begin, and we also got a second loaf. I ordered the 7-pepper sirloin salad, and it came with red onion, tomatoes, and blue cheese crumbles. I got blue cheese dressing and I will say that the steak lived up to its name, being very peppery, and the blue cheese that came with the salad was also very pungent. I admire that, since it seems some chains scale back on flavor to please more bland palates. My bf ordered the big sky burger and some lobster and shrimp chowder. This burger has prime rib on it as well, and he enjoyed it. He did ask for it to be medium well and it came out a lot more pink than medium well...which is why I'm taking off a star. He didn't mind and didn't make a big deal...however I am sure that the restaurant would have made amends if he did make a big deal, as our server was very friendly and helpful. I would go back!

This is the worst restaurant I have ever been to. Service sucked and the manger said he would give us 25% off our bill and that didn't happen after we waited for over 45 minutes waiting for our over cooked, cold food. Which put us over the 90 minute state mandate limit UPDATE they reached out to me and offered very little to entice me to go back. SMH.

This place went down hill. They forgot our sides, and my steak was completely raw. I won't be coming back. Texas road house and even 99 is better quality

Well, I called at 5:30 pm for a 6:15 pm waitlist. Arrived at 6:15 pm and here we are at 7:12 pm still waiting to be seated. You can say that, so far, it's not been a good experience. They offered us free appetizers that would be waiting for us at our table. They were there, but service was slow, we had a dinner cooked incorrectly, my dinner was super greasy, and their molten lava cake tastes like a Suzy Q with freezer burned vanilla ice cream.

We have been here dozens of times over the years. Never disappointed and the steaks are always cooked perfect and love the awesome sides. Also love the call ahead seating. And the waitstaff is always attentive friendly and spot on. Love this place. The manager always comes around to check on your experience. You can't go wrong if you your looking for a great steak.

Great steak dinner for two for under $50!! I had the big Longhorn steak and my friend had the 6oz filet. Cooked and seasoned perfectly. No need for A-1 here!

Worst place on earth. First we didn't get sauce on the chicken that we asked for then they bought it back and it was spicy instead of barbecue so she didn't even eat it. Then half of my steak tips was filled with just mushrooms and onions. wouldnt recommend

A group of 8 of us visited your location last night after a 12 hour outdoor horse show. We were cold, tired, and hungry! We had a wait so decided to get a drink while we waited. It took the bartender who looked over but then away to FINALLY take our order. After serving it to us he put the drinks and check down and walked away...not even a thank you! After managing several nightclubs and restaurants for 40 years I would have not condoned this behavior. Now EMILY the server was EXCEPTIONAL and went above and beyond for us...I would hire her in a minute!

ON a rainy Saturday night our party of 6 arrived at 7pm AFTER calling in an hour before letting them know we'd be coming in for dinner with a 85 years old handicapped lady in a wheelchair. When we arrived the receptionist told us, our table was "still occupied by a party that had been there already for an hour and a half and were just sitting around". I did note that because of the layout of the restaurant being mostly booths, there were in fact only a few tables that could accommodate a person in a wheelchair, all of which were bunched together for two large parties. We waited out in the damp windy CHAIRLESS entranceway for 20 minutes hoping one of the tables would open up, which turned into 40 minutes with no effort on the restaurants part to move the stagnant party along. Meanwhile, a couple of larger booths that could handle one wheelchair were offered to other patrons that arrived well after we did as we stood patiently waited for a regular table. Finally one of those tables did clear and it took the restaurant another 15 minutes to seat us, for what turned out to be a mediocre dinner at best. It was evident to us all that the management and seating receptionist did NOT know what the heck they were doing and showed extraordinary inconsideration and lack of hospitality in the poor way they handled our seating, especially after calling an hour beforehand informing them we'd be arriving at 7pm with a handicapped individual in a wheelchair. VERY poor service or accommodations to those that are handicapped.

We had a lovely lunch with fresh bread and crisp salads. Ice cold beverages and libations from the bar were delicious. The steaks were perfectly cooked as ordered. Our waitress was very kind and courteous... brought us water refills and more hot bread and butter as well. The food was all hot and fresh from the kitchen delivered in person by the manager himself. Great lunch with friends at a clean well kept restaurant.

Loved my food! Totally worth the wait. The sfaff was patient, thorough and kind. Would recommend to any e.

Tonight was my very first visit to LongHorn Steakhouse. I received a gift card as a present and went along with two friends and enjoyed every bight of my dinner. The French onion soup was flavorful, the baked potato was perfect and topped with the works. My steak tips with sautéed onions and mushrooms was perfect. Our waiter, Sam, was wonderful. He made suggestions, but was not pushy. I asked if the margarita would take the edge off a long day and he said, "he highly recommended it to relieve a stressful day" ... totally agreed, delicious. I will be back.

we had the worst experience at this place , got our steak order wrong we asked for no mmushrooms and they served it to us , had to wait a hour just to get a new one made and when they brought back the new steak it wasn't even put in the grill it was boiled we didn't even want to eat it it was horrible and the waitress even notice and asked us everything ok ? we told her it was not good , she didn't do anything about it , I also orderd a margarita it wasn't good at all so I drank it anyway and asked for a different one the best one they have to order , they came back with the same drink but differnt glass and nastyer than the first one and I get it things happen but when we got a bill for 120$ and no type of diaccount offerd for horrible service we knew we where never going back there ,

Always a great meal! Sometimes the wines are not I stock. The team is always amazing. I plan my trips across country based on stopping in to a Longhorn

We went tonight and can not believe the service we had. We sat down and placed our order. As I watched people around us getting their food, I kept wondering where my salad was. Thirty five minutes later it comes out. Our entrees were still not ready. I told the server we had tickets to an 8:00 show. She says she'd check. She told us there were 4 tickets ahead of ours but they would try to move ours up. On top of this she then tells me there is a problem with the order because of some potato issue. We then waited another 15 minutes and still nothing. We finally got up and left because we still had to drive to the play and there was only 25 minutes to get there. We were very upset since we were now going to the show hungry even though we sat down before 6:30. Very upsetting.

This is one of the few places that makes a banging chili without beans! ( they make me poop) I get the chicken tenders or the steak tips (I'm boring) I've been wanting to try the pork chops so next time perhaps I will.

Come on,man. No fried onions for you steak. How hard are they to prepare? Staff was friendly. Guess it will be Outback in the future.

I had a cup on the French onion soup; I like you can get a cup or a bowl. Then I ordered the 7 pepper steak salad. Looked great, tasted ok although too much blue cheese crumbles and then I found the large piece of gristle that I could not cut. I pulled it out and left it on the bread plate for the server to see but I didn't say anything. That should have never made it to my plate. Except for one of the ribeye's I don't think the food quality is very good.

First time ever at a LongHorn so here are my thoughts of my experience. Today (3:00 on a Monday) when I walked in there was no host at the door so wasn't quite sure where to go. I looked at the bar and wasn't quite sure if it was the bar with no one sitting at it and no bartender behind it. I wasn't quit sure where to sit ether because it looked like there were drinks and place settings around it but it was just the previous luncheons. Found a spot and waited a couple minutes before anyone greeted me. Nice young lady with a cheerful smile and good attitude. After I ordered my water she cleaned the counter space where I was sitting and brought me a menu. It wasn't until almost the end of my meal where she asked me if everything was good. I think the place was either understaffed or something because I watched her deliver food to tables as well. We had a nice conversation about apple orchards while I was eating my dessert. Eating at the 99 all winter it was a fresh look to see a new menu despite already having in mind what I wanted, a burger. I decided to size up their french onion soup as my choice of soup/salad. Disappointed you do not get a traditional type of side with the lunch menu I ordered the rice pilaf to go with my meal.. The meal itself was overall better than good but didn't have that overall WOW factor I was hoping for. Burger (which I like medium rare) was just slightly undercooked but rather under than over by a mile. Was tiny in size despite it being advised as 1/3 pound but packed a punch and was very juicy. My french onion soup was slightly better than the one I get at the 99, It had more filling but wasn't as hot. The rice pilaf sucked. Not going to sugar coat it at all, tasted bland and not happy about paying the signature side price when I am sure the side of broccoli would have been just fine. Should have went with the asparagus for the price I paid. I wound up dumping it into the rest of my french onion soup and ate it that way, which made it taste OK at that point but did not want to to go to waist. My inner fat ass kicked in and I want to desert. I ended up getting the peanut butter cup dish as you would call it. That also sucked, the cake underneath it was very dry and it was not enough groupie topping to make it satisfying. Overall For $20 with tip Iwould go to a LongHorn Steakhouse again just maybe not this one. I find that a lot of the restaurants here on route five suck compared to other locations so I won't be too quick to judge here. I will still take my business to the 99 here in the plaza.

Seriously good food and steak! I ordered my very first steak at Longhorn and actually really liked it, which is surprising for me. The meat was perfectly cooked as to how I asked and was so tender and delicious. My first time I got the Flo's Filet steak and my boyfriend got the Ribeye steak. His was so flavorful with a wonderful smokey taste and mine was just a classic perfect steak. The second time I went I got the NewYork Strip which I really enjoyed as well. Service was great, food was great.

Called ahead for seating. Arrived before the call ahead time and was told a 15-30 minute wait "but it probably won't even take that long." Cut to an hour later and all they can say is "We're trying" to seat us (a party of 6). As far as I can observe their "trying" was walking around and observing people eating. One of the hostesses needs an attitude adjustment. One of the hostesses kept saying a party had been sitting for over 2 hours, was finished eating, paid their bill, and were just chatting. The manager tried to give us loyalty cards as we were leaving. Unsure why as we likely won't be returning any time soon if they can't seat a party within a reasonable time.

I eat here at least twice a week and the service never let's me down. Great atmosphere and the personalitys of the staff are awesome. I definitely recommend that you try it out for yourself

Got there at 825 we were seated after being reminded they close at 930 . We both got fairly expensive entrees ..... we were giving a Cesar salad with so much dressing it was like soup . My boyfriends 30 stake was raw . We exchanged out soupy salad for broccoli and they brought us enough for 4 to 5 people and it was all still hard . Not steamed what do ever . Don't recommend this location at all.

Reviewing for takeout - twice. Traveling for work both times & needed a quick dinner by the Hampton Inn. Both times the food was average, but both times I also made the mistake of not checking the food & came back to find out I was missing a side. Annoying.

Horrible service!! Dirty dishes!! After she brought refills, empty glasses and dishes were sitting on my table ,waitress left twice from my table with empty hands not picking up dirty dishes Had to ask twice for a few items (box to go and the bag) there were more issues, too much to list Food was good though.. Not sure if I am coming back anytime soon.

My favorite place for steaks and burgers I just love this place. Great for family and friends the food is really good and tasteful. My top five restaurant to go and eat never disappointed.