Lorenzo Hotel Dallas, Tapestry Collection by Hilton

This place is a whole experience in the best way. Hotel Lorenzo is bold, colorful, artsy, and somehow still manages to feel welcoming and calm. The room was spotless, the mattress was divine, and everything smelled clean. Not “trying to cover up something” clean — actually clean. I loved the rooftop pool, the taco truck out front, and the genuinely kind front desk staff. Parking was $20 a day and honestly, worth it. No weird garages or hunting for spots. Just easy access and peace of mind. If you’re even slightly over boring hotels with beige walls and zero personality, book this one. You’ll leave well-rested and at least 30 percent cooler.

I went to meet with Sales Manager, Erika & tour the property. It’s absolutely beautiful! I dined for lunch and had a wonderful server. Chey was patient and attentive and very nice!! I asked if she liked working there and she replied with a genuine smile, “oh I love it! I’ve been here 8 years.” They make me want to book a room for a staycation! Lol I’ll definitely come back for lunch or dinner again.

Honestly the aesthetics of this hotel blew me away. The art, the colors, the lighting — everything is bold, sexy, and super photogenic. It’s definitely an experience and memorable. ||The hotel bar is where it’s at. Jillyan and Ugar made the whole experience even better — amazing service, great drinks, and just genuinely cool people. Can’t wait to come back.

Iconic! Not a single bad thing to say about this hotel. Great service. Rooms are big and clean. Bed was comfy. Smelled incredible walking in the front door. Easy parking. We will definitely be back!

We really enjoyed our stay. Food and service in Hamilton and Enzo were great — recommend the avocado toast and omelets! Rooms were spacious and clean. We travel a lot and they got the big and small details right…all elevators working and a working ice machine on our floor. Next time we are in Dallas, we’ll be back.

Probably one of the coolest hotels we’ve stayed at. Unique rooms, service was unmatched and the facilities were clean and in good shape. Highly recommend. We used the pool and the onsite restaurant. Both were 5/5. Front desk was easy and very helpful. Room was extremely clean and not worn out. I’d definitely stay here again if i was in the area.

My room was fine but there was a slight scent to the carpet. Housekeeping did spray some aroma but it dissipated quickly. The pool party was ok;, mainly for the young folks, who like to just take pictures while in the pool. The hotel decorum was cool and funky.

First, the positives - the hotel has a whimsical, quirky decor that draws you in and leaves you wanting to explore every corner! For a downtown hotel, the parking is a luxury!! They have their own private parking right outside their entrance. The staff that greeted me upon arrival and checked me in were amazing, kind, and professional. The room was clean, beautiful, and spacious!! Everything about my experience so far left me wanting more - I didn't understand why my colleague said he had a bad experience here and wouldn't be coming back. So far, I'm loving it!! The food at the on site restaurant was good and the staff there were very attentive and kind. So what went wrong?... Here's the negative - Jorge working the night shift at the front desk. I informed him my room had no toilet paper and requested some - oddly enough the bathroom didn't have the customary unopened toilet paper, which is typical in most hotels upon check in. He informed me that's not his job but he'll pass on the message... rude, but okay as long as I get the toilet paper. An hour later housekeeping knocks on the door to deliver fresh towels for the room. When I asked her about the toilet paper she appeared genuinely surprised at the request and tried to explain only the manager has access to where the toilet paper is stored and he won't be there until the morning. She then suggested that my guest and I just use the Kleenex!! I explained that was not a viable solution and requested she try to see if there happen to be any vacant rooms and borrow their toilet paper to get us through to the morning. She agreed. My guest called down to the front desk to speak to Jorge who "didn't know what she wanted him to tell her". I'm sorry, but absolutely no toilet paper in a hotel is unacceptable!! I went downstairs to talk to Jorge in person, and his entire demeanor was "this is a you problem"... he couldn't be bothered we had been waiting an hour and suggested we just use the public restrooms downstairs until the morning. He again said "I don't know what you want me to tell you" and informed me it's not his job. I had to remind him his job is literally customer service and told him to maybe Doordash some toilet paper as I walked away frustrated with his uncaring, cavalier attitude. Thankfully the sweet housekeeper did find a vacant room and snagged that toilet paper for us!! I truly hope Jorge is an isolated "experience" but it was enough to ruin the satisfaction of our stay this time.

Absolutely enjoyed my stay at the Lorenzo Hotel in Downtown Dallas! The staff were very friendly and overly accommodating. Came to town for a wedding in Downtown Dallas. I was about to get an early check-in. Which was very helpful traveling with a 6-month old. The rooms were spacious and clean. The hotel has been updated and I LOVED the large mirrors in the hallways and the room. Lots and lots of mirrors throughout the hotel. Room service was very fast. The food was so-so. But the service was lightening speed!! I was also able to get a late check-out as I had a late flight. Very happy that the hotel was able to accommodate these arrangements. The hotel location is not right in the heart of downtown, but it is a 4 minute or $7 uber drive from everything downtown. I enjoyed the hotel's location, as it was quiet and kinda away from everything. Would highly recommend the Lorenzo.

There was so much. Air conditioning never got sufficiently cold and was loud. They had a DJ pool party that had MAYBE 7 people show up and they mainly sunned themselves, however they played the music very loud for several hours which made resting very hard. The pet area had several dog droppings left behind, part owner issue but they could have checked it more frequently. Elevators smelled of urine No complimentary breakfast like other Hilton properties.

Whomever designed the Lorenzo Hotel in downtown Dallas needs a medal. If you're an art person, this hotel is for you. It's sooooo unique and creative. I'm in love! From its funky design to its vibrant atmosphere, every corner of this hotel is a visual overload. Example. The carpet in my room was manufactured by the Shaw Carpet company quoting Hamlet's Soliloquy! "To be or not to be -- that is the question:" Pretty cool eh? It's got 237 rooms and a convenient restaurant. Situated in the heart of downtown Dallas, The Lorenzo is perfectly positioned for exploring the city's food and entertainment scene. So stylish! Be a cool kid. Stay here!

First to review? Must be first as a Hilton Tapestry property because I know this hotel has been here for a long time. Legend has it that this is the property where Tina Turner escaped from Ike when she escaped his rein of terror. Tonight on my drive to Dallas, it showed up as close in my Hilton app and voilà.... less than $200 on this Thursday / Friday, so here I stay! Is this three, four or five stars.... Since I have the honor of first review 5 stars! The hotel has exceptional art throughout.. For anyone who enjoys art this is a bonus at Lorenzo. The way this property was renovated. You can tell someone put a lot of time and effort and thought into it. Congratulations to Help for investing in this property. Easy parking $20 overnight- pay online *see also below Funky style - not exactly what I need for my zooms in the morning, but you're welcome departure from the norm. Pool, restaurant, bar, check. Ate breakfast and dinner at the lobby restaurant Hamilton and both were good. Good coffee, good bar, & friendly staff. Rooms - nice rooms with big windows and some have views. Decor and beds will not be for everybody. Not too loud even though right on top of I35 Neon, shag carpet, art, check A few areas for improvement The parking payment system is unusual. You have to login to a website to pay $20 online for overnight parking. I suspect this is the honor system because I can't imagine someone's out there checking every license plate. However the parking lot is nice and very close to the front door and better than most full service hotel. The taco place in front of the hotel needs friendlier staff, or some training. Early in the morning, you have to go outside the hotel to get coffee because the taco place opens earlier than the restaurant the hotel. One thing, business travelers want especially is coffee in the morning. With that said the hotel has really good coffee and a friendly staff in the restaurant and food. They just need someone to be there early to serve coffee.