Adam A.
Yelp
Hello World,
I arrived at Los Comales on 7th Street with every expectation that it would be a good meal. I'll make this short, Since my visit was cut short. I sat down near the back wall and the place looked very clean & the decor was nice. My waiter greeted me an took my order, I ordered a sweet tea, 1 crispy beef taco, Chicken Mole with Rice and Beans. Simple enough right well that's what I thought too. Unfortunately my tea came to me unsweetened, no problem I just added a package of sweetener. Cool ! Then my food came out, I tried the Refried Beans first and they were burned, I called the waiter over and let him know the beans are burned, if I could have double rice, and to let the cook know so he could prepare a new batch for the other customers. At that time I asked for corn tortillas. So the waiter took my dinner plate into the kitchen and returned with double rice. I waited for the tortillas because I eat my crispy taco wrapped in corn tortilla. When the tortillas came I ate the taco which was good tasting, I then cut into my Chicken Enchiladas and discovered they were made with Beef, so I called the waiter back and he said the Chicken Mole is #17 , ok but I asked for chicken mole. I said "I'll try it, I don't know Beef Mole was a thing" so I tried a bite and it was not something I liked at all, so I told him "I don't like that, I'd rather have the Chicken Mole" it is what I came for. So he took my plate back into the kitchen, then the cook refused to make my food apparently the Cosinéro is also the Owner his name is Eddie. I asked for the Owner to come to my table, So Eddie approached my table, He didn't want to shake my hand to great me at my table, he acted like a real a-hole, I explained to him that I just wanted the food I ordered and so what's the problem. He told me to leave that he wasn't making me anything because I complained about his food, that if I wanted a Chicken Mole they would charge me double because I complained. It's not a mystery why this place is empty. They don't know how to treat customers properly. As I was leaving I asked for my check to pay they refused me service, at that time another cook started trying to argue from behind the old bar area they converted into a cooks line station, I want to be clear on who Eddie is and his job title, turns out he is not the owner he is the Brother inlaw of the owner, the owner is a lady name Jasmine. I would not recommend this place, There are far better options. It's fine I write my reviews I'm an Austin Original, I have 35 years in the restaurant industry, I'm a 5th generation restauranteur, my family has owned and operated restaurants in the Austin area for over 100 years. I think I know what I am talking about when I let the kitchen know they have burned the refried beans. It's shameful that they treated me this way, I hope my review can prevent other people visiting my beautiful city to avoid this establishment. Hope they close up shop so we Austinites can get something good in its place. I hope this helps narrow your choices. Try Joe's Bakery, for breakfast Ask for Olga or try Juan In A Million, for lunch, Ask for Juan