Th T.
Yelp
We made a reservation for dinner at the rooftop restaurant because we had heard about the attractive theme -- and because it was our wedding anniversary. Our parking choices consisted of a pay-lot across a busy rush-hour highway, or valet parking. We chose the latter, though we only stayed a short time. We can't comment on the food.
After leaving our car with the valet, we were greeted for dinner by a very casually under-dressed, inexperienced young woman. She awkwardly escorted us to an elevator that was out-of-order, but we eventually reached the nicely decorated rooftop bar and restaurant, though the volume of the music was simply intolerable. We were offered seating outdoors, but the volume of the recorded music was equally loud -- which we mentioned as inconvenient for (expensive) dining and conversation. No effort was made to accommodate us -- not even the slightest pretence of courtesy was extended.
We've enjoyed all kinds of eateries -- street food to fine dining -- in major cities throughout the world -- but in this case, both waitstaff and customers were sadly reduced to literally shouting at one another in order to be heard, and this wasn't how we intended to celebrate our anniversary. The employees were either completely disinterested in the situation, or perhaps helpless to change it -- so we just left.