LOTTE City Hotel Myeongdong

We stayed at this hotel for two week and really liked the location and proximity to downtown and public transportation. The room was a bit small for two people. The hotel was clean and staff was friendly. The room service was okay because we had our bath robes and cups taken multiple times and not replaced. The cafe downstairs was really nice and opened at 7:00am every day. They have a complimentary drink discount if you show your room key.

We had a great stay. The reviews were mixed so wasn't sure what to expect. Our room was the superior one but it was pretty basic, which worked for us at this price point. The AC was quiet, the beds were comfortable, bedding clean, + pillow selection. Nice bathroom. Staff was very accommodating. Breakfast OK. We chose to eat out, more options around, and the hotel is close to so many places to eat! Location simply can't be beat! We will stay at this hotel again.

I booked it the first time visiting Seoul, the rooms are spacious with big bathrooms. There’s also a gym, laundry, a 7/11 connected to it and a halal Indian restaurant too. The gym had various equipment sand staff were very friendly and accommodating (great for booking transportation!). The location itself was really nice as well, lots of historical buildings near rather than main city vibes.

My husband and I recently had the pleasure of staying at LOTTE City Hotel in Myeongdong for the second time, and we can confidently say it’s a fantastic choice for anyone visiting Seoul. The location is simply unbeatable—right in the heart of the bustling Myeongdong area, you’re just steps away from countless shopping options, delicious food stalls, and convenient access to subway and bus lines. Everything you need is within walking distance, making it incredibly easy to explore the city. We’d like to give a special shoutout to Andrew Seo, who truly made our stay memorable. We met him during our last visit, and he remembered us this time around! Andrew went above and beyond to assist us in so many ways, providing recommendations and ensuring we had everything we needed. His friendly demeanor and dedication to excellent service made our stay even more enjoyable. The rooms are well-appointed and comfortable. Our only minor complaint would be the elevator situation; it tends to be quite slow, especially during peak hours between 7-10 AM, which can be a bit frustrating when you're trying to start your day. However, this small inconvenience is easily outweighed by the hotel’s many positives. Overall, we highly recommend LOTTE City Hotel Myeongdong. With its prime location, excellent staff like Andrew, and comfortable accommodations, it’s no wonder we chose to return for our stay. We will definitely be back for a third visit!

Hotel looks nice on the outside. Tiny rooms, no double queen bed available. No fan in the bathroom just a small vent. Location is good, in the heart of the city. Service is horrendous. No toothbrush or toothpaste provided. Room service took my shirt for 3 days and didn’t listen to my instructions to bring it back immediately. Said they had to wash it first. They shrunk it. 6 phone calls and 3 visits to the front desk they finally give me money for my shirt. Which was in Korean Won. Doesn’t make any sense since I showed them that I paid in USD. I’m going back down to the front desk tomorrow to ask for the exchange rate transaction fee of 3%. Also, beware of the people that stay at the hotel, especially in the laundry room on the 3rd floor. Super wide range of entitled people who will feel the need to stop your load just to waste your time. Saying I’m sorry or apologizing doesn’t make up for my time and energy lost trying to resolve this issue. Won’t be staying here ever again.

I stayed here in April. This is a lovely hotel located in a great area. Within walking distance to major tourist sites. Hotel is extremely clean and staff and very helpful. A fantastic breakfast with great choice. It has a self use laundry which was so helpful. 24hr convience stores located on the ground floor.

Great hotel. We spent 5 nights. Great room , great bed and mattress. Fantastic shower, towels and shampoo, conditioner and shower gel. Body cream also first quality. Location is very good but a little away from metro. Still not a problem for us as overall walking distance to every place. The heating was excessive despite lowering it, but we opened the window. Would stay again here.

We stayed in the Lotte City Hotel Myeongdong last week. The location is great as it is very close to subway line 2 and 3. Airport bus from Incheon stops 2 mins away. |About 10-15 mins walk away from Myongdong night market which we went every night. Staffs were friendly and breakfast has quite a good varieties for this price range. Also this hotel has a laundromat, which can be very useful.||When there are a lot of guests, the elevators got very crowded and the wait can be long. Room size is adequate but it is not big. At least in our room, there is no way to ask for another bed.