LOTTE City Hotel Myeongdong

Nice city hotel in a great location. The staff were friendly and helpful. You can easily reach it from ICN Airport via the 6015 limousine bus. Breakfast was good, though not significantly better than other hotels I’ve stayed at in Korea. The room was a bit dated but clean; however, I’m not a fan of the carpet—it felt a bit unpleasant. The shower pressure was excellent. The hotel is very close to a lively university bar area in Jongno, which is great for exploring local street food culture and experiencing an authentic local vibe.

I was really looking forward to staying in a Lotte hotel but I didn’t realise that a bit like the Marriott and the ‘Fairfield Marriott’, the Lotte City is the poor relation of the Lotte. Yeh, it’s expensive but you are paying for the location not the luxury. And you will get a perfectly clean room (dated and in need of a bit of refurbishment) but with an excellent breakfast and a good laundry room. Sadly it is lacking in many other ways. You are processed. Little things were annoying. At breakfast there was a very nice filter coffee jug which contained good coffee and avoided the need to queue at the very busy coffee machine. But each morning when the jug ran out, it was not refilled. On my last morning I asked the attendant could she refill it, and she said that ‘it wasn’t possible’. |The double bed was too small and I had to sleep at the foot end of the bed as there wasn’t room for both of us. (In fairness I could have approached the desk and asked for a different room but after my first night I had already unpacked).|All in all, this is a very central, clean hotel with the loviest concierge. But don’t expect anything special.

Great location — that’s the best part about this hotel. The staff were really nice and the place was clean. The bathroom was big with good water pressure, and I liked that. The downside was the A/C. From day one it only worked like a fan, not actually cooling the room. They sent maintenance who said that’s just how it is, and they gave me a fan to help. It made things a bit better, but honestly I expected proper cooling, especially since the lobby and hallways were nice and cold. The bed was also a bit hard for me. Overall, not a bad stay, but the A/C situation definitely took away from the comfort.

Pros. - great location. Your right in the middle of where you could want to be and go. Night markets not far away. Shopping you are surrounded by. Awesome restaurants close too. - clean rooms -comfy bed (but small) - ice maker and water machine on every level - nice size bathroom with a good bidet and nice sized shower -rooms were nice and quiet Cons. -no pool -beds are very small -rooms are very small - air conditioning is next to useless. Had set to 16c never went below 21c -fridge doesn't run cold at all -no room service (4 star hotel? I think not) -not all the staff spoke English very well so communication was tricky. - view was ok. Nothing special. Overall we wouldn't go back to this hotel. We would definitely go back to Seoul and we would probably stay in the same area. We would consider their sister hotel. Will just do better research next time. It's a good one for 1-2 nights or a business trip. But not for family's and not for extended stays

Was booked as emergency through my Travel company after first canceled my stay (at no fault of my own). Stayed here for remainder of my Seoul stay. The pillows were a bit too soft and had to use coat because the pillows were fluffy, but thin on contact. Hotel had construction going on next to it. Ear plugs provided. Carpet was stained, not everyone can wear the gowns provided.you buy your own toothpaste and toothbrush, hotel doesn’t provide that. Toilet seat warms up. Still more updated than my cancelled hotel.

Stayed in superior twin room, was good and wifi was superfast. The 6015 airport express bus and Subway line is 2 minutes away. In a good area with convenience stores, fast food and restaurants nearby.|Believe was overpriced and some negatives:|Small room and hardly anywhere for storage|Not a Smart TV so could not stream and only had 1 English channel|Shower had low cold water pressure|The fridge was warm so could not keep food in it only drinks that were not much more than room temperature.

I stayed at this hotel in Korea and it was one of the worst experiences I’ve ever had. The soundproofing was terrible — I could hear every conversation, every door slam, and even footsteps from the hallway all night long. Sleeping was almost impossible. The mattress had a bad odor, like it hadn’t been cleaned for a long time. The room itself felt damp and musty, and the sheets didn’t smell fresh at all. It gave me the impression that hygiene is not a priority here. I honestly don’t understand how this place even gets 5 star. For the price, you can easily find better options nearby. I would never come back and strongly advise others to avoid this hotel.

Great Value for a 4 star hotel this hotel is in a great location with great amenities the staff are very knowledgeable and punctual and very helpful the hotel room is clean and well serviced and well maintained which is great for the age there is a train station entry point just downstairs which is very convenient the staff can also help you book taxis and other services there is also a 7-Eleven directly downstairs which is very good there is also a short walk to the main shopping district which is about 7 minutes away. we were definitely consider rebooking this hotel as it is great value and easy access to the city.