Carly H.
Yelp
It took just one visit for me to see that this is the best butcher in Grand Rapids. Amidst covid times, we should've thought to research how orders were being processed, rather than just showing up with our masks, having assumed the counter service would be open. Luckily, they have a sign out front that explains orders are being placed over the phone. Furthermore, the owner greeted us and was happy to take our order in person. He talked through their product offering thoroughly and friendly before helping us make some decisions. Another patron that was picking up his order participated in the conversation as well, and sung the butcher shop's praises. This place clearly has loyal customers, and we could see why right away!
Our order was quickly prepared and we peaked through the window to browse the goodies inside. They sell almost anything you can think of to compliment a barbecue! I even saw the owner load a bag of charcoal into a customer's car. Genius. We asked about seasonings and cook time and were given a variety of options with our desires in mind. We were pretty late-afternoon customers, so some of the popular items were sold out, but we still managed to get a beautiful order: beef spare ribs, pork shoulder, brats, and chicken wings. We mentioned that it was a special day (our wedding day, which was postponed), and they later applied a discount to our order. I am not kidding when I say that this made our whole week! Not expected, but really meaningful.
The meat is absolutely delicious and the customer service is unparalleled. The shop has so much character, which makes sense after meeting the very approachable owners, Matt and Cindy. We are loyal customers and I can't wait to return...this week!!