Stephanie Delgado
Google
Horrible service and lame food!!!!The staff were obviously trying to create conversation with the clients to get more rapport but in fact it was annoying, people on the tables next to me were uncomfortable. Then, when paying, I was charged for the fries that came with my burger, when I asked, they told me fries were always an extra charge. I explained I requested the burger only and when so the fries were on the plate I assumed they were included, as usual. From that moment on, the waitress was super rude and started giving me the worst attitude. I explained they were not clear and I did not ask for the fries, another lady interrupted, said she was going to reimburse me for the fries and when I was trying to explain to her that I was confused, the waitress interrupted and did not let her side the whole time until I left the place.
$25 for a pretty low quality burger and the worst service ever. Often at this airport, never again at Lucca though!