Chastity B.
Yelp
Came here on Valentine's Day with my family for the first time, and what a great introduction to Lucille's! Absolutely a memorable experience for all of us, especially thanks to our server, Brandon! For people coming in from the casino, be sure to walk all the way to the back toward the bar to get seated because like many people, we were slightly confused at first.
Service (5++/5):
We're incredibly grateful to Brandon for his amazing service. From checking up on us, keeping us entertained, and even conversing with us in our native language, we haven't had this type of service anywhere else. He was also kind and patient with us through the entire experience, from answering our menu questions to settling an issue with a dish. We were also delighted to use the warm towels at the end of our meals, which was not only completely new to us, but it was also great to see Lucille's support for being environmentally friendly. During our lunch, there was also loud construction banging noises which we didn't mind, but we appreciated that the staff took the time to personally come to each table and apologize for disturbing patrons.
Food (5++/5):
Absolutely wow - this was probably the best smokehouse food that we've had in a very long time, and it kept us wanting more! For appetizers, we had the warm, flaky, and buttery biscuits with apple butter and the scrumptious Cracked Out Deviled Eggs on a bed of fried onions. Our mains consisted of a Smokehouse BBQ Bacon Burger with sautéed seasonal vegetables, 2 orders of the 3 Meat Combos (St. Louis ribs, tri-tip, brisket, and pulled pork), and a Jambalaya. They were all absolutely amazing and all highly recommended to try, though the Jambalaya was spicer than anticipated, so we warn others who are interested in trying it. For desser, we had the Buttermilk Double Chocolate Cake with ice cream and the Deep Dish Apple Cobbler; each of them large enough to share with a family of 4. Both were such a great treat and a wonderful end to our meals!
Ambiance & more (5/5):
The inside was so beautiful with the decorations and warm lighting that it made it feel like you were outside. This place has a vast amount of seats with two large seating rooms available, so large groups would do great here. For lunch, we made a reservation, but it wasn't too busy, and we got seated quickly. Since this place was indoors, I would not recommend bringing pets as it was not pet friendly. For those with wheelchairs, I would recommend going into the restaurant from the casino as ramps are available for access. Since it is a steakhouse, there was a very strong smoky smell inside, which might be troubling for those sensitive.
After this experience, we're glad to say we've truly felt what Southern hospitality feels like, thanks to Brandon and everyone at Lucille's! We'll definitely be back sometime soon and we hope to see our favorite server again!