Lucky Pie Pizza & Taphouse

I convinced my husband to give Lucky Pie another try (he has previously not been a fan); we had not been in the restaurant to dine for almost 18 months, which was not a great experience, and he has refused to go back since. The service this time was, in a word, abysmal. The restaurant was about 2/3 full when we were there. Our waiter was sullen and clearly could not have cared less about our table. My husband had a few questions about the draft beer list, and our waiter had absolutely no idea. In the time it took me to get my drink, the table next to us (which had arrived ten minutes after us) had received their drinks, ordered, and received their food. Almost forty minutes after we'd ordered our pizza and it had not arrived, I finally asked our waiter when it was expected. It was very clear at that point that somewhere in the line there was a miscommunication; either the waiter did not put in the order, the kitchen lost it, or something else happened. Rather than own up to that, our waiter clearly lied to us and said we had "ordered a pizza that took longer to bake". I ended up having to get it boxed up immediately and eat it in the car on the way home. To add insult to injury, my salad had a long black hair in it. I've always like their pizza, but after this experience we won't be heading back any time soon.

Super frustrated with the service all around. I understand that mistakes can happen and things are busy on a Friday. But it was just continual frustration trying to get an order or feel like my business even matters to this restaurant. I attempted to make an online order and the system was down. I called and someone was able to take my order via phone, which was great, technology can be an issue. I get to the restaurant at the end of the 20-30 minute quoted time frame for it to be ready, it wasn’t ready so I waited about 10 more minutes. At this point I ask another host to check on the order again, she tells me that the order never went through and apologizes. She then re-enters it and tells me it will be about 10 minutes, at this point I was still willing to let it go as “things happen”. I go sit at the bar to wait (which I informed her I was doing and others were doing as well), 15 minutes goes by and still nothing. Others at the bar get their order and leave….I finally go up to the same host to ask about a timeframe. She then pulls the pizza off the heating shelf by the host stand and apologizes for the delay……I’m unsure how long the pizza and I would have waited if I hadn’t asked. I finally walk out an hour after the quoted time for my food to be ready. I tried to let this go, but then decided to call and ask to speak to a manager because the whole thing was pretty frustrating. I was told the manager was busy at the time but would call me back about the issues and I left my number. Again, I understood, it was a busy time. At 8:45, 2 hours later, still not having received a call back, I again try to reach someone since closing is at 9, no one answers so I leave a voicemail. It is now 1.25 hours after close and no one has contacted me. This isn’t a “things happen” anymore, this is awful service. I am not one to leave negative reviews often, but at this point it seems like a manager isn’t even willing to speak with me, so a public review seems to be the only way to express frustration. Ultimately, the pizza was fine, I probably would have even gone back. But to be blown off as a customer, I would prefer to spend my money somewhere else and get something just as good.

The pizza was good. The think crust was good. The customer service was friendly and helpful answering questions about the menu. Found out the lamb meatball are mixed with pork. Glad the person found out before he ordered it.

Came for the happy hour on a Sunday and was not disappointed. We ordered the mules, which were pretty good, nothing super special but well priced. The thing I liked most is their happy hour food. We got the ricotta plate and peanut brittle, which pre tax comes out to $7, a real bargain. Also $6 cheese pizzas, which we'll have to try next time. There are also some other places around that offer Sunday/weekend happy hours, so good location for that. Note that you have to sit at the bar (or patio I believe when it's open) to take advantage of the special. Pretty decent amount of bar seating.

We were absolutely starving, so I missed taking a picture as soon as we received our food. I attached a pic of what was left of our Margherita pizza. Service was great, atmosphere is great, but the pizza (even beyond the black char) was pretty bad and beyond disappointing. My wife described the crust (that was NOT burned) as a "cracker", and I would have to agree. Our server (who again was great) took it off our bill, but this should have never left the kitchen in the first place. Beyond the burning, the ingredients and pizza felt cheap, so this was just a monster disappointment after so much Reddit hype.

The price far exceeds quality. I’ve had cardboard boxes that were thicker than the crust…. And barely any sauce or cheese! $50 not well spent on 2 tiny, sad pizzas.

Great tap selection (according to hubby) and nice patio! Slightly $$ and at the same time very tasty for both regular and gf pizza. My GF pizza was great - which is a nice surprise since I’m used to and tolerate mediocre gf pizza when dining out. We’ll be back!

I really wanted to give a great review as I had been here in the past and had thought their pizza was good. Not great, but good. Tonight I called for a take out order. I was told it would be an hour which I was okay with. I asked if I could order 1/2 Margaretta and 1/2 Pepperoni pizza and was told yes. What I recieved was a cold pizza with fried to a crisp pepperoni in a cup. Who does that??? And if fresh mozzarella was used, it was indistinguishable. I had to reheat the entire pie and try to get the pepperoni to meld with the pizza. Horrible and disappointing. I also ordered a market salad which was okay but overpriced for what I got. It did have a few veggies in it but was nothing special. I will not eat here again.

Loved the shroom pizza and the prosciutto & arugula pizza. Good local craft beer selection as well. This is a very family friendly place with lots of outdoor space. Can be a little noisy when busy. Our server was friendly but not particularly attentive. This is a fun experience so will a repeater for us.

I tend to visit Lucky Pie only occasionally because I always assume it's too busy. But I recently went with a group of eight friends for a weekday dinner, and to my surprise, they were able to seat us at a large table at the last minute. Maybe it's the season, but there was plenty of available seating that night. We were all very happy with our meals, some of us had pizza, others salads (the beet one is delicious!), pistachio hummus, and sandwiches. They also have a nice selection of cocktails, wine, and beers, and the service was friendly. We'll definitively go back!

Food was delicious. Wait time is long to get a table but that's because they were busy, call ahead for a reservation if you can.

Just overpriced for a a fairly sparse pizza. Tasted good, but seriously... light on everything!

Food is great, the pizzas come out perfect! We hadn't been in a while but our most recent trip was fantastic followed up by sweet cow- one of our favorite dessert stops!

Good pizza but severely understaffed. Expect long waits for seating, food and drinks. Bathrooms were a mess. Might only come back if it's a weekday

Hovering between a 3.5-4, Lucky has some pretty good bar pies. We've ordered take-out a bunch of times and each time we've had a good experience. Their pizza is reminiscent of Neapolitan style, but the crust is rather thin and doesn't have a whole lot of chew. The toppings/sauce/cheese are fresh and flavorful and it does the trick. I do think there are better spots in the area for Neapolitan pizza, but Lucky is a place we keep coming back to. My only gripe is the price. These pies aren't the biggest and are a little costly, but I don't mind paying a little more if the ingredients are super fresh.

Went with another couple and asked for separate checks like we always do. Was told no, they don't do that. Then wanted to split a pizza with hubby but he wanted sausage and I wanted mushroom. Was told no, don't split ingredients. Pretty sure we've done that in the past also. So ordered just mushrooms for an up charge and there were barely any on it, plus it was barely cooked. Ordered the peach salad - had almost no dressing and pretty sure it had nectarines instead of peaches. It was early for dinner so not even that busy. Don't know what happened tonight but hope it's not going to be a trend. Been going there for close to 10 years and never had this happen before.

I love Lucky pie. It's the best pizza place of all time. Lucky pie has super thin sauce and that tastes super good. Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yum! Yummy!

We had not been here for several years because we had experienced poor service and mediocre food in the past. We happened to be right there and starving so decided to give it another try -how hard is it to serve beer and pizza? Apparently, it's not very easy. Despite there seeming to be plenty of staff and the place was not at all full (8pm so the dinner rush was done) nobody bothered to come to our table when we were seated. We waited for 15 minutes and nobody even acknowledged our presence. So we left. I don't think I'll give it another try.

Solid choice for a really well made pizza. The pizza oven must be 900 degrees hot -- tastes like it came from Italy. Each and every pizza was cooked to perfection. All with fresh ingredients. Simply delicious. Our server, Geoff, was a piece of work, irreverent, funny, but one who did his job exceptionally well and stayed on top of our orders to make sure everything was perfect. Memorable as well. Outdoor seating is especially nice in the springtime. Good drink selection as well as beer and wine available. Plenty of parking available. Well done!

Limited hours. Call and check. The website was not up to date on this day! Started with Roasted Beet Salad: Arugula, Goat chèvre, candied pecans, white balsamic vinaigrette. Very nice. Worried there would be too much dressing but it was perfect. I think because of the goat cheese. The candied pecans were perfect. Not overly sweet. Then enjoyed the Napolitana Pizza with Salumeria Biellese spicy salami, Calabrian chilies, San Marzano tomato sauce, roasted garlic, smoked mozzarella. So good! We added basil. They offer add one for the pizza. Yes!!! This pizza had wonderful flavor. Quite a delight. Sort of thin crust. Drink selection is good!

I got the burrata pizza and it was good. But I also ordered a caprese salad and it was so tiny- for $14?? Also the ambience is not the greatest. Service was pretty good.

I drove a distance to satisfy a brick -oven, artisan pizza craving and you might say, I was unlucky. The menu was so enticing, but the reality and flavor was simply sub par - I had the one with prosciutto, arugula and tomatoes and was so excited to dive in but ended up peeling the prosciutto off(I am picky about it and if it is not fresh pink and looks grey or brown (I just can't handle the overly porky flavor.) so the prosciutto didn't seem fresh, but everything else seemed fine freshness wise. Either way it was out of balance. Too much arugula, too few tomatoes and okay dough. The price point also made me think this would be a very artisan level pizza and it wasn't worth the drive or the price. I can't speak to the ambiance or staff as I didn't dine in, but I doubt I'll be going back.

I love the food, great beer, great service. Perfect spot for a family dinner. So why the two star review? The bathrooms are atrocious. For an upscale pizza place, this is unacceptable. The walls are covered in spackle fixes, the soap dispenser was broken off the wall, and I had to use the changing table which was absolutely disgusting. There was water leaking from the sink to the floor. When we done here, we easily spend $100+ for two adults and a child. I get that the bathroom is shared with Sweet Cow- but that means between the two spots, it should be given double the attention. At the very least, as a family establishment, update your nasty changing table from 10 years ago.

A charming, little pizza place that grows their own toppings! We came here for pizza and beer and loved our time here. They have a great outdoor area, under a large tent, with their garden for all to view and envy. The service was top-notch and the food hit the spot. They have a good selection of beers and wine, so start with that to unwind. Then order a couple pies, knowing that they have a good selection of toppings to make it unique and delicious. The only thing is their pies are pretty thin, but good. The toppings are fresh and flavorful--which really make the pies stand out. There's also a crazy good ice cream place right next door for dessert. Overall, this is a great place to sit outside, relax, drink a little something, and enjoy good pies.

Front end staff was a bit apathetic, it was busy, but they were turning people away because they close at 8:00 (I was doing carry out).

if I could give zero stars I would. Waited 45 minutes to be seated only to order and wait another 30 minutes to then be told they have no dough! they graciously offered to comp our meal - a sprite, Shirley temple, and garlic cheese bread. Which then forgot to put the order in for garlic cheese bread so waited even longer for 4 slices of bread with no cheese.

Ordered the Mushroom pizza & Arugula Salad. Over priced, misrepresentations on size of pizza and salad. Pizza was tasteless, with 1 mushroom chopped up, barely any cheese and as thin as our dinner knife blade. Had to use dressing to have any taste at all. Salad consists of a small hand of mixed greens, 3 nuts and a pinch of cheese. BORING! So Over priced especially with the "Service Charge" Fee for the cooks. Service was inattentive even when asked several times for basic ( napkins) items. Never going here again!

We just had the pleasure of hosting a 75 person party at Lucky Pie. We had an open house, with beer and wine. The whole staff was attentive and kept all the dishes full and made sure fresh things were fresh. Food was delicious -- had the full range from pizza to salads, meatballs, appetizers. Great spread! The wait staff kept the drinks coming, and made sure everyone was well taken care of. I highly recommend Lucky Pie -- for lunch, dinner or a party! The general manager, Sarah, and Gabe, who orchestrated the food service were easy to work with, and both did a great job. Thank you Lucky Pie!!

Best pizza! Omg so good. Soft and crunchy and flavor is off the charts. I seriously love this place. It's the only one good review I've ever left so there's that! Keep up the good work lucky pie!

This is one of our favorite haunts during the summer, thanks to: + A high-quality selection of beer to entice my husband; + A variety of thin-crust pizzas made with fresh ingredients to entice me; + A clean play area that will probably entice our little one in the future. Of course, it's right next to our favorite ice cream shop as well, so that helps. Given the popularity of this place, the indoor seating area can get too loud and overwhelming, especially if you're an introvert like me. However, the outdoor area is perfect for those warm summer nights. One of my favorite dishes here is not a pizza dish. Rather, it's their gorgeous caprese salad, which offers tomatoes in three colors, fresh ricotta, and just a drizzle of balsamic vinegar. L-O-V-E. All the pizzas we've tried so far are delicious-- I don't have specific recommendations except to try them all. The pizzas are light, especially if you share with one other person. This works out well, since it leaves room for the delicious ice cream that is right next door. Looking forward to coming back (a lot) once it becomes warmer.

This was one of the most stressful dining experiences I have had in a long time. Salad took 30 minutes to come out, pizza took another 30 minutes. Meanwhile, our only entertainment were the screaming kids sitting behind us and the two five year olds grabbing napkins and throwing them in the air, yipeee. I had flashbacks to when I took my friends kid out to Chuck-e-Cheese for the first time minus the games and the singing mouse. As you can imagine, the whole night comprised of me screaming "WHAT" and "HUH" to the people at my table. It was almost comical. Would not recommend if you want a calm, peaceful night out. It's full of crying, screaming kids and adults alike who probably are downing that pint of IPA to drown out the noise around them. Bless. Also, an hour wait for a JUST-OK pizza is definitely a no-go for me and will for sure be finding another place to give my ear buds and vocal cords a bit of rest. Please Spare yourself from spending $15 on a pizza and the agony from this chuck-e-cheese dupe.

Expensive beer and wine. Bartender ignored me. Apps. Not inventive, pizza okay. Nicest person there was the guy cleaning up tables.

Lucky pie is staying open during COVID-19. We went there for a drink. You can order a can of beer and drink it on the table outside. The choice was limited but good enough. I had a grapefruit hard seltzer. Refreshing in the heat and low in alcohol. It was perfect for a hot day. The table outside was in the shade and it was very pleasant. The kids grabbed a milkshake at sweet cow and joined us at our table.

Justin crushed it tonight on his first day on the job! Great food, awesome atmosphere, yummy cocktails and perfect location! Can't wait to come back!

This is one great pizza. We had a reservation for eleven though only nine showed up for a business dinner. They had live music with a solo guitarist who was actually pretty good. They offer indoor or outdoor seating. The service was spot on and we received our drinks, appetizers and food in a very orderly and timely manner. Everyone enjoyed their beer, wine, pizza or meatballs. They have a good variety of choices on their adult beverage and food menu which are all reasonably priced as well. Worthy of a bookmark and a try if you're passing through or if you happen to live near-by.

Excellent meatballs and the pizza was cooked to perfection. Always a friendly staff and the best neighborhood pizza place any small town America could ask for.

A lot of the locals have raved about this place to us, so we thought we would give it a try while we were in town. My wife has Celiac (and some other food allergies/sensitivities), so we were really excited that this place proudly advertised that they offered gluten free pizza. Once we sat down and asked about it, the server told us that they prepare it in a separate area, use separate utensils, but cook it in the same oven as all the regular pizzas. So, if you have a gluten allergy, you are out of luck and are almost guaranteed that your pizza will get cross-contaminated. Why they couldn't just bake the gluten free pizza on a pan rather than letting it touch the oven surface directly is a mystery. Seems like an easy win, but they wouldn't do it, even when we asked. Almost every other item on the menu is glutenful, so my wife ended up eating a plain old Caesar salad (with no croutons) while my daughter and I split a regular pizza. Not a whole lot of fun for her. The thin-crust Neopolitan-style pizza pretty good. No complaints about the quality. But it was $16 for a 14" pepperoni. That's pretty pricey, and not really worth it for "pretty good." If it was the most amazing pizza ever, I might pay that much for it, but I think I can get "pretty good" pizza for less than that. The staff were friendly and the atmosphere was pleasant. But overall, it felt like a bait & switch on the gluten free pizza and the regular pizza was good but not worth the price in my opinion.

A great family pizza spot, right in downtown Louisville. The pizzas are very tasty, and you can't go wrong across their menu. For their appetizers, the meatballs were great, but the bruschetta was just okay. For families: You get crayons and a coloring sheet! Plus, the patio is a great and contained spot for summer eating. The only drawback is I've noticed the wait time for food can be quite lengthy. Can be a bit

I was looking for a low key dinner and this place was recommended by a local. I can see why it was recommended. The menu is simple but diverse, and the same for the beer selection. I had the Heat Seeker, and found out first hand that the name was fitting. This thing was loaded with peppers, but kept me coming back for more. I would definitely like to go again.

Could they improve the overall quality? Yes. But this place is still a gem. Your kids can play in the garden area while you wait for food to arrive. Happy hour is a steal. The meatballs are a sleeper.

The pizza is the best ever. The service is not the best. The dinning area does not include happy hour prices.

Look ,this was an incredible meal. Honestly one of the most satisfying that I've ever had, which, I know... sounds weird. Get the lucky spread, and don't look back; it was sublime... I'm not even kidding. I got a pizza and salad too (way too much food). They were great but it didn't compare. Service was good, but I really could not care at this point. The Ambiance that suits it best is that it's located next to Sweet Cow so you can grab some great ice cream afterwards. Trust me here.

I'm a visitor to Colorado, so I suppose my expectations for this place were high. My sister raves about this place, so I was expecting amazing pizza. We ordered 1 Caesar salad (with white anchovies) and 3 pizzas. Pros: -Quality ingredients (i.e. organic flour for the dough) -a great selection of beers on tap. Didn't get to try any, unfortunately. They all looked appealing though Cons: -steep prices -skimpy on toppings The price of the pizza you order varies, depending on what toppings you like. For a basic pizza, the "fresh Mozz" - it starts at $11. By the time you add your toppings, you're looking at a pizza close to $20 and up. I wasn't satisfied with my pizza at all. There was a lack of sauce and the mozzarella wasn't evenly spread on the crust. There was a sparse amount of chicken...and it was a mixture of dark and white meat. Overall: Mediocre pizza for the price. Skimpy on toppings and sauce. 1 Caesar salad + 3 pizzas came to a total of about $63.

Very much enjoy this place, particularly in the summer when you can sit out side. Great spot with solid pizza and a friendly staff. I wish the patio was dog friendly but they always make sure to seat us on the far side next to the fence where we can keep our golden right on the other side. A+ people

We do enjoy the pizza, and we've had carry out from here a few times over the last few months. We went to dine in last night though. While the food was great and the servers all very friendly, I was pretty upset when I got the check and each refill of lemonade that my kids got was charged separately. Don't get me wrong, I don't expect free refills. But I do expect a server to warn me before automatically getting my kids a refill. I asked for a Drink replacement because I didn't like the one I'd first ordered (tasted watered down) and I was charged for that also. It was around $30 in drink orders total, no alcohol. I don't think we will go back. Very simple fix. "would you like a refill? Just a heads up, it isn't unlimited refills. There will be a charge" The pizza really isn't good enough to offset hidden expenses elsewhere.

The staff here is hit and miss. The waitstaff is generally very nice, but their hostesses seem off-put when you're asking for a menu or to be seated. The bar tenders are legit, but for such a crafty place, there's not much in the way of a selection of drinks and food. The beer selection is too notch and they team up well with local and domestic brewers. Great Happy hour pizza, housemade mozzarella, and patio to watch all the hipsters in downtown Louisville.

We usually eat in ... but did take out tonight...still SO good! We are eating Caesar salad (yummy), Lucky Spread (omg - best thing on the planet), and two pizzas (beyond yummy). So - we are sitting on the couch - noshing - cozy dinner on a rainy night. And BAM! We find out our Labrador loves Lucky Pie almost as much as we do! LOL ...Labrador On Lucky pie! love lucky pie!

Generally I really enjoy my visits to Lucky Pie. But not yesterday. To begin with, I suggest not serving up a Ceasar Salad that looks like it was sitting around since yesterday. The lettuce was mostly white and brown with occasional green leaves that were few and far between. I can't ever remember being served such a poor excuse for a salad anywhere on earth. And this was only feet away from fresh garden greens that they brag about. I like a thin crust NY style pizza, usually a given from this establishment. But today the prep and cooking was marginal at best. I realize this is a difficult and challenging business. But Lucky Pie is better than this.

We just tried Lucky Pie for the first time a couple days ago. Great food & drinks! We had the Napolitana & Lucky Antipasto and were full to the brim, bringing half our pizza home. It made great leftovers after work last night. They make the pizzas super fast, so next time I'm at the library I will call an order in to take home for sure! Can't wait to go back to try the Wild Mushroom & Spice Seeker! Must also commend our waitress on excellent service. She explained the different cheeses & meats so we knew what we liked for next time. Five stars!

Haven't been here in a few years but glad we came back. No wait 6pm Saturday night and pizza and beer were great as always and fast! My daughter gave it a 9/10!

Convenient location, has beer, and a nice and big gated area for my small kids to run around. But EXTREMELY overpriced pizzas. Think "really thin crust/flatbread with tomato paste, cheese and toppings, with an average taste." I estimate the $35 I paid for my pizzas probably cost them about $5 in ingredients and labor. But until another, good local pizza place pops up, i can understand these guys want to take advantage of the locals until a real baseline for gourmet pizza is nearby. But personally i used up my gift card for the place so I probably won't be running to come back. Also - be sure to have them cook their spinach toppings. The one pizza I had with it gave me food poisoning and I'm pretty sure that was it since they just threw some raw leaves onto a finished pizza.

Not only is the pizza extremely over priced, it is just BAD. LP, you need to rethink what you're serving or cut the prices in half. We've had pizza from a vending machine in France that is better than what you're passing off as anything close to pizza. Not only that, each time we've been something has been wrong with our order. Don't waste your time or money here.

What a cluster fork! Called at 2 just to ask if they do curbside. "Yes! Place it as a curbside and tell us what kind of car your in when you call." Cool cool cool. Called at 3, "no, we don't do curbside anymore." Ok. Bummer. My husband called and asked to speak to a manager who said "we are doing curbside. But we're very short staffed tonight. I'm sorry. Place your order with me." Cool cool cool, we understand. Showed up, waitress comes out is exasperated about carrying order to our car and then proceeds to lecture us, "just so you know we're not doing this right now so please don't order this way again." Not cool. So we let her know we've literally gotten 4 different stories on curbside just today. She slammed the door and stomped away gesturing angrily. Really not cool.

We went for a work event a couple weeks ago & ordered all of the apps, 2 pizzas & and couple of salads. Each plate was completely cleaned. The lamb meatballs & house made mozzarella are life changing. Drink selections were very nice and varied for a different group which was nice. I'll be back for lunch soon!

We had dinner here during our trip to the Denver area based on a friend's recommendation. Service was good, still following COVID protocols which suited us fine. We had cheese bread as an app plus two pizzas: the Pepperoni and the Napolitana plus enjoyed a local beer. We would definitely return if we lived local. Wish I had taken pics of food ...

Two weeks ago.. great. First time in forever... Tonight.. back to it's old form. Good aperol spritz.. a little pricey. Mozeralla appetizer which we didn't eat.. was like a rock. And worst of all... I thought she'd take the charge off... But they actually charged us for something we didn't eat

This place is sooooo improved.. super fresh food. Very much made in house. Service is great now. Great prices... maybe a fee too many kids unattended but we didn't see that Friday late afternoon. Great choice. Quality is just a little better than other local fare.