Jungsook L.
Google
We made 3 lane reservation for 14 people, and for making a reservation of any kind they charge either reservation fee or event fee, which is not little. Also once you are in, all the food and beverage you order will be charged the event fee of 20% as well.
I feel like Lucky strike, Bowlero, Bowl America all these chains being under one mother company really monopolized the bowling industry leaving the customer with no other option than to pay the exacerbated amount in the name of admin fees, really ruining a lot of the fun experience.
On sight service was attentive and good which I appreciate, but monopolizing and ripping off of customers who try to have a good time for fees that are illogical has to change.