Eli Ross
Google
Writing this review in regards to an experience that I had with my partner last night. Generally, Luckys has been an okay spot to visit in downtown the past couple times I have been. This time around, the customer service was alarming. My partner and I were in the bar at about 1:30 AM having a good time. No trouble whatsoever from our end, she was dancing and having fun with a friend she met and I was just chatting. We went to get another drink and the bartender tells my girlfriend that she is cut off. We were both very confused as they had minimal drinks that night and were just dancing? We act this way sober lol! Does this bar not want their patrons to enjoy the music🤨 Anyways, the bartender was very rude about the situation too, coming off hot right away. My girlfriend did nothing but ask for a drink, so she needs to be addressed as such, politely. You are a sober bartender, act as such, introduce situations calmly please… You should be a PRO at this, it’s your job! Security was much nicer than the bartender. What is also weird was that I was wayyy deeper into my night than my gf but I wasn’t cut off? Poor judgement on intoxication by the bartender, more importantly, poor deescalation. If the bartender wants to cut us off for whatever reason, cool, do that. But handle it politely and treat your patrons with fairness and respect. Overall just a weird experience. Won’t be going back because I guess what we can expect is to be unfairly cut off for having fun and to be treated poorly. Seriously, not to dwell on the cutting off thing because that’s not the main problem but my girlfriend seriously was not drunk whatsoever😂 If anyone should’ve been cut off it was me😂 Also she’s a black woman and i’m a white guy so I hope that had nothing to do with it…