Gellie E.
Yelp
I liked the food here, but service needs improvement. Service wasn't awful, but very lackadaisical. I've had Ethiopian food before, but I can never remember the names of dishes or keep track of what's what. Our waitress wasn't super helpful with explaining the menu - while we didn't explicitly say, "Help! We're not that familiar with Ethiopian food, please explain!", I think it showed on our confused faces, and was evident when we asked numerous questions about menu items. Then once we decided on what to order, she followed up with questions on how we wanted it prepared:
Waitress: Juicy or regular?
Friend: What's the difference?
Waitress: One's juicy, and one's regular.
Friend: Juicy?
We ordered the beef sambusa for an appetizer and then two platters: the "any three" combo (key wot, kitfo, and tibs) and vegan combo. We wanted to try both the lentil and the beef sambusas, but they were out of the lentil one. The beef sambusa was similar to a Jamaican beef patty. *Note to self: kitfo is raw beef.* (I don't mind, but some people do.) Of the proteins, my favorite was the lamb (tibs). Overall though, I preferred the vegan combo over the meat one; my favorites were the yellow split peas and collard greens. The servings are generous and the two platters had enough food for our party of four. I also love the injera (sourdough, crepe-like but spongier) and our waitress was kind enough to bring us another basket when our table ran out.
I find Ethiopian food to be spicy, so the water went quick at our table. Refills were a hot commodity, and only seemed to be provided upon request. Waitresses weren't paying attention to customers and were busy chatting behind the counter. At one point, after trying to get their attention for awhile, I thought one of the waitresses was finally going to come over, but instead she was coming around to give a friend a hug. When we finally got their attention to request a refill and held up our drink cups to signal more water, the waitress came over with a pitcher and left it on the table for us to pour ourselves... I really don't think we were being high maintenance, but it would've been a nice gesture to pour it for us before setting it on the table.
We were there around 8pm on a Saturday, which is considered a late dinner to me, but the place started filling up afterwards. Word on the street is they have live music at 10pm on weekends. Even though I liked the food, there are plenty of other Ethiopian restaurants in the area, so I think I'll try out those instead; service is a deterrent here.