Nannette H.
Yelp
Pros: large, tasty bagels; friendly staff, best tofu vggie cream cheese I have ever had. Cons: production time and high prices. Everything is ruined by how long you have to wait. No bagel sandwich is worth waiting 45 minutes for. On a Thursday afternoon, around noon, they were sold out of almost everything, so it wasn't that busy. Ordered 4 cream cheese/bagel sandwiches, plus one with egg. Waited 20 minutes for the ones with cream cheese. Couldn't figure out what was taking so long with the egg one, but we noted hardly any food was coming out generally. After waiting another 10 minutes, my husband asked someone in the hot food area what was going on, and they said they would check on his egg sandwich order. They never came back. Meanwhile, the rest of us finished our sandwiches in the car as we considered just leaving without the last one as we had to get to a grad ceremony. But after 45 minutes, the last sandwich finally appeared....without explanation or apology for the excessive wait. I've always liked Luke's, but the waits now seem to be a given, and I'm not here for it. Literally no other bagel shop I have ever been to takes so long to get the food out. Not sure what takes so long, but if the space isn't conducive to making sandwiches, maybe stop and just sell the bagels and cream cheese for people to take home.