Tammy Moore
Google
Visited Lumber Jack on Craig Rd at 7 PM on a Wednesday, and the place was completely empty- no customers & no cars in the lot. Should’ve been a warning sign! Called to confirm they were open, & they were, so we went in. Big mistake: the dining area was a sweltering 90° because all three AC units were down (thermostats set to 70°, but clearly not working). Waitress Passion was sweet but didn’t know much about the AC issue, saying the “hot season” is almost over. As a resident in this valley of 28 years: Not true in mid-August Vegas! It’s still 105°+ outside for weeks to come.
The menu looked great, & the food was decent, but the heat made it hard to enjoy. Pricing felt steep for two, & I’m hoping the refrigeration is up to par since it’s so hot inside.
Also, I slipped & fell on a slick spot near my table—ouch! Not sure what is on the floor, but it didn’t feel right while I was down there! No serious injuries, but it wasn’t fun. Passion was kind & checked on me, which I appreciated. Service was quick (out by 7:47), but the broken AC & empty vibe make it hard to recommend unless they fix those units. Hoping they get it together, as the 4.3-star average suggests potential.
I do want to say the place was very clean, everything in order, bathrooms clean. Just a huge bummer for them.