Emma G.
Yelp
I really don't like venturing into politics when it comes to reviews, or, frankly, when it comes to anything in this day and age. But a promising event this past Saturday at Lyndhurst was unfortunately tainted, spoiling a gorgeous landscape and mansion. It's truly a shame but needs to be highlighted, if only so the powers that be can strongly reconsider their stance here going forward.
I came to Lyndhurst with a group of chums for a roughly 30-45 minute tour probably an hour or so before sunset. This place is very impressive to look at; the estate overall is blessed with rolling lawns and gardens literally right on the Hudson River. At this time of day (especially when it's sunny/pleasant out), it's something to behold and unquestionably one of the top selling points. It's also very accessible/easy to get to, with plenty of signage leading up to the gates, and several employees strategically located throughout the grounds to help guide you to the ideal parking areas. Also a positive - the five or six presenters during the tour were clearly well prepared and professional. It seemed very formal and pre-rehearsed, without any opportunity to improvise. It was a bit too stagey for me, but I'm sure it's a format that others can get behind. Not a single member of the tour asked a question, and I suspect it's because the presenters didn't give the impression they could provide more information beyond their scripts. Also, the rooms have been beautifully preserved - a tribute to some solid caretakers who appreciate historic architecture.
When it comes to COVID mask policies, I'm pretty middle of the road. I'd prefer not to wear them at this point given a choice, but if a business requires them and I'm utilizing whatever services they're offering, I'll defer to them. It's their policy - if I don't like it, I don't have to frequent their establishment. When we arrived at the Welcome Center, there was a prominent sign by the door indicating masks were required. It had been a while since any of us had needed to use one and understandably, no one actually had a mask on hand with them. They had a box by the door full of disposable masks, which we all put on.
While the tour initially meets up/starts at the Welcome Center, it really takes place in the nearby mansion. As such, we were led by an employee outside to cross over the lawn to the entrance of that building. Presumably since we were outside in the open air, the employee leading us over wasn't wearing a mask, and most of us just chin-strapped our masks for the walk over. When we got to the entrance, we were greeted by our first presenter who led us inside and was not wearing a mask. And just to be clear, every single presenter and employee that we encountered inside the mansion was not wearing a mask. Since the first presenter wasn't wearing a mask indoors, I took my mask off, as did one of my chums. Within a few minutes, the chum was told by another maskless employee to put his mask back on per their policy.
This is where my issue lies. If you have a COVID mask policy in place right now, the only rational explanation for it is that you have concerns about spreading a contagious virus amongst your customers and staff. But if all of your employees within an building with poor, if any, air circulation are speaking to a group of people without masks on, you're absolutely negating any benefit from the customers wearing them. You're just doing it to do it. To add injury to insult, a member of our group almost ended up passing out toward the end of the tour and had to go outside for the remaining few minutes to get some fresh air. Was it a direct effect from having to wear a mask? I can't say for sure obviously but it's an awful optic for Lyndhurst to contend with, and one that could easily be avoided. Bottom line - if you're going to have a mask policy, everyone - customers AND staff - need to be wearing them. Period. If you're not going to enforce that rule across the board, don't have a mask policy. It's meaningless and amounts to empty virtue signaling.
If you're in the mood for a Halloween-themed tour, go a little further north to the Sleepy Hollow Cemetery. It's outside where you can breathe in fresh air to your heart's content.