Emmie W.
Google
I parked here today and had the worst experience. When I arrived at the garage, I noticed it was odd that no worker was around manning the machine. I was a bit confused on how the machine worked to open the gate but I figured it out and the door opened after pressing the button it directed me to press. I checked for a little validation ticket but there was not one which I thought was odd. Of course, when I was trying to leave, I was stopped for not having a validation ticket. I politely told the lady that I was not given one and the gate opened for me anyway. The lady working was extremely rude and asked me what time I arrived and when I responded with the time I got to the garage she said “well I was there so how didn’t I see you,” but there was NO WORKER there when I arrived. She continues making my uncomfortable and accuses me of lying about when I got there, lying about not getting a ticket, and says I have to pay a 25 dollar lost ticket fee EVEN THOUGH I WAS GIVEN NO TICKET. The manner that she spoke to me was just so rude, she was insinuating that I was lying about everything, and she kept repeating that the gate would not have opened if I didn’t get a ticket so I guess your machine is broken then lady! She was so rude I almost cried.