Scott Hamlin
Google
ONLY REVIEWING PHONE SERVICE
After explaining an extremely simple fork swap job, with all correct parts supplied for a BMX (perhaps the simplest bikes in existence) - many shops either didn't understand english, wouldn't fix a bmx, Evans cycles said they dont service bikes not purchased from them? And others were downright incompetant on the phone....
Call Machine - explain the same thing, the same way, he takes a second to think about the request, "yes shouldn't be a problem"
and lets me know how to book in (can just leave bicycle with them).
So listening 10/10, serving 10/10 and lets hope the work is the same.
Thank you for being the only decent shop out of the 5 I called in your area.