MACS (Macaroni And Cheese Shop) Madison

The second we walked in the door we were greeted with amazing service. Employees offered us descriptions, recommendations, and even a taste-test to decide our perfect order. The service was absolutely exceptional. The menu had a wide variety of flavor options to please any customer! 10/10 would recommend visiting Mac’s (and specifically trying the Chipotle mac)!

Ordered for the first time here today and it was a great experience. Did a pick up order for the new loaded baked potato macs with our coupons for national macaroni and cheese day! All four of us loved it! Large portions we all have enough for a second meal! Placed orders in advance and they were ready when I arrived and the guy working was friendly too! We will definitely be returning customers 😀

Food was warm but not hot. My microwave at home would cook it hotter than this. You shouldn't be able to instantly eat it, you usually have to blow on the food to cool it down a little. Cheese wasn't melted all the way. Very disappointed.

Great Food and Convenient Service MACS is a fantastic spot with really good food and a diverse menu that has something for everyone. The portions are big, and while it’s a little pricier, it’s definitely worth it. The convenience is a big plus—there’s easy parking, a drive-through, and the option to order online and pick up, which worked perfectly. The service was also super fast. Highly recommend!

We had an appointment today at UW Madison and decided to go 30 minutes out of our way to eat here. 👍😋👏 This place never disappoints! 💯🤤🥳 Perfect stop for lunch, clean restaurant and bathroom. 🍽️🧽✨ The server was friendly and helpful. 🧑‍💼😊🌟 If you have not tried it, you must. 🫵👍😋 We have been to 3 locations, and everyone is great. 🏆💯👏

The service was great. I am on crutches and needed their help to get my food and drink out the car. They were happy to help. The space looks very clean and quite new. The inside of the bathroom was accessible but the door was pretty heavy so it made it difficult to get in and out of. I would return. They also have an option to order online and pick up at the window or to dine in and skip the line.

1st time here and the lobster Mac was on special tonight. It was hot fresh and hearty. Cheese was throughout the skillet. Lobster was real meat not imitation at all. If they opened on the west coast I would definitely go again. The bread was in point cause it was a hard bread to mix well with the meal. I gave a 5star cause the customer service was amazing food was fast and fresh and not really busy. AMAZING AMAZING AMAZING.

We ordered at 6:09pm for takeout on the kiosk and didn’t receive our order until 7:05pm. Got home and had multiple missing food items and ingredients, super frustrating. Less than half full dining room, no deliveries in sight. Another woman next to us also waited for an hour and eventually gave up and asked for a refund. When they handed us our food they didn’t apologize for the wait or anything just handed it to us. We were literally only people waiting for food other than one other woman. Just weird it took an hour, no attempt at reconciling, and missing items.