Made In Cookware

Corporate office · East Congress

Made In Cookware

Corporate office · East Congress

1005 E St Elmo Rd Building 2, Austin, TX 78745

Highlights

Restaurant-quality cookware, excellent customer service, even heating

1005 E St Elmo Rd Building 2, Austin, TX 78745 Get directions

madeincookware.com

@madein

@eater

The Best Deals From Made In’s 25% Off Memorial Day Sale | Eater

"Founded in 2017 in Austin and born from a fourth-generation Boston kitchen-supply family, this cookware brand produces nontoxic, chef-grade pans, knives and other well-designed essentials that are used by James Beard Award–winning chefs and found in over 2,500 restaurants nationwide. Its lineup includes standout pieces like Italian-made sauciers, carbon steel griddles and a 118-piece kitchenware set, and the company emphasizes that chefs authentically purchase and use the products rather than participating in paid endorsements. Currently running a Memorial Day sale through May 26 with deals of up to 25% off, it’s positioned as a craftsmanship-focused alternative to cheaply made viral trend items and even earns praise from discerning home cooks—making items like Japanese knives appealing as durable gifts." - Francky Knapp

https://www.eater.com/2025/5/16/24431590/made-in-memorial-day-sale

View Postcard for Made In Cookware

Joey Glasgow

Google

Great pans and great customer service! We received several Made In pans from our wedding registry and they do not disappoint. The pans heat evenly and I have not had any sticking issues that I have experienced with other stainless steel cookware. Great skillets for all your needs. We also got a 2qt sauce pan. Again, high quality materials and construction, plus the wide lip helps avoid spills when pouring from the pot, such a great feature. There was a small hiccup because it was sent to us without a lid. Not to worry! I went to the website, opened a chat (with a real human!), and my issue was solved in just a few minutes. Thank you, Joy! The experience made me feel even better about Made In and made me glad we chose them instead of other cookware brands that we considered.

Julie Burge

Google

My husband and I love all Made In products and have been slowly replacing our 20 years old dinnerware and cookware. On a recent purchase of red rimmed dinner plates (gorgeous!) I found a chip on the edge of 1 plate. An email and a photo later, today I received a replacement perfect red-rimmed plate to complete the set. Excellent quality product + excellent customer service = lifelong loyal customers. Thank you, Made In! PS we live by those entree bowls!

Debbie Pimley

Google

Made In cookware is by far the most expensive pans I have ever purchased. I cook a lot and after much research on nonstick pans decided their Ceramic Clad was the best choice. Of course customer service is VERY important and Made In has not disappointed! Anne was prompt in taking care of my issue with one skillet! Very pleased with Made In customer service! And- I love the pans!

Regan K

Google

I don't know if I've ever left a review for a product/company before but I was so impressed by this companies customer service. Having clicked the general "contact us" option before I only held out small hope anyone would even get back to considering past dealing with other companies. Katrina got back to me so fast and went above and beyond to help me. It really was such a breath of fresh air and I'm incredibly grateful. highly recommend!

Michelle Zimmerman

Google

I recently purchased 2 of the Cermiclad frying pans. I was pleased with how both were nonstick, cleaned up easily and distrusted the heat well. You can tell from the first time you use them they are well constructed. I did have a problem with a cosmetic issue with my smaller fry pan & customer service resolved the problem quickly! I will definitely be replacing all my cookware with Made In. I recently started replacing my cookware to avoid forever chemicals & these by far are the best ones I have come across. Thank you Made In!!

Todd Michael Bushnell

Google

Absolute top-class support from Made In! I submitted an issue—fully expecting it to disappear into a support inbox, followed days later by a canned “We understand, but unfortunately…” response. Not the case. I received a resolution within hours, on a weekend. That kind of responsiveness isn’t common in this space. I’m not saying no one else offers support like this—but in my experience, it’s rare. Made In has officially won me over, and as outstanding as their cookware as proven to be thus far, it's their customer service that has converted me.

Kristine Mayer

Google

Great quality cookware. Very well made and comfortable to use. One thing to note: the stainless steel pans and pots can be cleaned in the dishwasher, but they don't have sealed edges, so it's best to wash by hand. Also, fantastic customer service. I was missing a pot and had received a different size for another and Made In responded quickly to my email and shipped the correct items out the next day.

Ryan Lekan

Google

My seasoned carbon steel wok is supposed to be made in Sweden, yet it take at least 3 weeks for me to receive it in the Netherlands. I get a reply like it has to go through the US first. It's been 8 days and my order has yet to be processed. This is weird. For such a premium product and made in such a close location, why the long delivery time. Other than that, great customer service. They have replied to me right away, though my first email where I asked for a discount, they never answered. So far, I'm 50/50 with the company. Lets see where it goes from here. I will update