Teri V
Google
I was shocked at how I was passively pushed aside by the manager. I was visiting to buy some gifts for my grandmother and to chat with the staff there. I loved seeing the new products and hearing about them everytime I visit. One of the staff introduced me to the manager as I was browsing gift ideas. However, the manager decided to cut our conversation off immediately, comanding the staff I was talking with to stop chatting and come with her. I felt uncomfortable and pushed away, like "buy something or get out" as if I was at fault for talking with the staff as I was browsing. I ended up leaving (and I think a nearby customer who heard also left) and felt embarassed if I bought something. I decided to buy my grandmother gifts somewhere else in the mall.
I really want to visit again and keep buying gifts at this location, but if I see the current manager again, I will skip and just buy gifts somewhere else...