Jonathan M.
Yelp
All I can say, is that I should have gone to Ausgustine instead. This place sucks; not a good place for a date or Anniversary, rather a great place to break up with someone or get a divorce. Here's how it went.
I walked in to see a group of employees at the Host stand all gossiping in Spanish to each other. I waited for about 30 seconds before someone looked up and smiled at me. Strike 1. After Michael smiled and greeted me, I told him I was waiting for a guest and waited at the bar. I could hear the bartender gossiping in Spanish to a coworker and it took 30 seconds to a minute before they greeted me. While I was waiting on my date I looked up at the TV and saw the UFC was on. TVs in restaurants are always a bad idea for an elegant experience and UFC, seriously?! I love watching that at home but my beautiful date doesn't. After the bartender greeted me she got me a water and made no attempt towards engagement. I would've happily ordered a couple shots of tequila but her priority was gossiping with coworkers. The next Bartender arrived and they KISSED, put hands on each other and then went to cutting fruit. Thanks for the PDA and food safety violation, now I definitely didn't want a drink. Both Bartenders talked to each other and excluded me. Strike 2 and 3.
Side note, Service staff aren't supposed to gossip in front of coworkers and the way they circumvent that rule is by talking in Spanish or a different language. That way, if a Manager says to keep it quiet, the gossipers will say they are talking about work things or they say it is discrimination that they can't speak Spanish. I dont care if you are speaking English, Spanish, or Chinese as long as you are talking with your guests. Even if you all are speaking my native language, I dont want to hear a bunch of gossip. Pardon the side not but it was a cacophony of sounds listening to all that high-school B.S. Back to the experience.
I started looking around at the state of the restaurant and saw debris swirling around on the floor. I guess they dont have a broom or a vacuum. I watched the different Staff members; everyone has an earpiece (tacky) and we had a server, Mr. Cool wearing his purple-lensed sunglasses inside the restaraunt . Sorry, but not sorry, that looks tacky as hell. I watched Guests arrive for a Banquet and instead of walking them to a Table the Host with dyed blonde hair (probably recruited from Hot Topic) gave them directions where to go. "Go all the way down to where is say 'Banquets', then turn lufet and you arethe second door o the right". That is astoundingly lazy, if someone is paying for a private room or banquet, you walk them to the room. The highlight of the experience was when my date arrived. We were sat at the table promptly.
Michael, the only person who greeted me at the Host stand was our Server. He was kind enough but its hard to be excited about the service when everything so far has been a belly flop. When we sat down, my fork was on its side and the knife was backwards, this means that the tables were set in haste without attention to detail. We ordered 6 dishes and the Salmon was overcooked. Garlic bread and Crab cakes were awesome. Fun fact, there are recommendations from a 'Master Sommelier'. The average bottle was about $70 with only one bottle barely exceeding $100; that's how you know you are in a low budget restaurant.
Thank you Michael for being an adequate Server but why wasn't our table set up properly? Thabk you for being the only one to greet us. And Michael, you seem like the diamond in the rough here, youre probably better than I make you seem but your coworkers are better suited to work at Chuck E Cheese. Thank you to the Bartenders and Hot Topic Host for letting me know right away that this restaurant is an absolute dumpster fire, im never coming back here again. Go to Augustine instead