Amanda A.
Yelp
Alright, me and Maggie's officially go way back to the good old days. I have fond memories of HH and wings in a divine Cola BBQ sauce, that despite my best efforts will not return to the menu.
I must give 5 stars because of the potential this little gem with a view holds in the Magnolia neighborhood. It's super close to town, has a wonderful sunset view all summer long, and cold flowing drinks for whatever peaks your interest that day.
A for effort,
B for food,
and an F to management for consistently failing to properly staff this place on a sunny day. It seems like no matter when I come in, high season, low season, a holiday, a Monday at 2p, the staff is working their A**es off to keep this place afloat, and no one comes to save them as they clearly drown.
I came in last week on a known to be beautiful sunny day - pre-spring as we call it, and sure enough they were busy. It was early in the day and not too, too busy, but after I sat down, a lot of other's came in. There were only two cooks, and two servers. One server usually does the drinks to help out, but they were both working at their fastest and most efficient levels. They looked stressed but were always so nice when asked a question or it was time to order. Because of all of this, I watched a small family come in, not get a drink for over 10 minutes, then not get their order taken for another 15. The food never made it by the time I left and they were looking agitated but understanding that they were overwhelmed - who wouldn't be? Well some people get really annoyed and take that hangry attitude out on the staff --- which again, thank you management for not properly staffing and then allowing your staff to have to deal with double or triple stress from disgruntled customers.
Tip - there's plenty of staff upstairs who can come down to assist. Whether they come down in two hour shifts, or what is up to you, but be fair and spread the help out on a busy, sunny, Saturday. You are going to lose Maggie's as more and more people quit restaurants. High prices = High expectations. We still have to tip 20% on higher menu prices, so please help out your crew so they don't burn out and leave the customers hanging.