Mike L.
Yelp
Even though 9th Ave has always had a solid variety of cuisines represented, one thing that I used to always pine for was a Hawaiian eatery. Sure, there's Ono way down Sloat and a handful of options that have come and gone in the Richmond, but I always wished there were more options around this part of the city. So, when I first discovered Mahalo a few years back, I was stoked to eventually come and check them out. Clearly, a global pandemic and, admittedly, my own forgetfulness of them contributed to it taking longer than it should have, but I finally made it! It's just a shame that things seem to have gone south between my first and second visit...
Based purely on appearance, Mahalo probably doesn't make the greats of impressions. It's not shabby looking by any means, but everything feels pretty bare (though, to be fair, it's more of a to-go spot/order at the counter than a full service restaurant). That having been said, what does look pretty impressive is the menu. Not only do they have a surprisingly wide array of Hawaiian BBQ favorites (including Kalua Pork and Garlic Shrimp!), you can also enjoy them in several ways - rice plates, bowls, and even salads. What's more, they also have a full slate of breakfast offerings too, ranging from your basic Eggs & Bacon, to Loco Moco, to even Portuguese Sausage, Eggs, and Rice, which isn't something you often see on the mainland.
-- (A4) HALF & HALF COMBO - Chicken Katsu and Kalua Pork with White Rice and Mac Salad...$15.75
(https://www.yelp.com/biz_photos/mahalo-san-francisco-4?select=NapbN9frnAvNquWBjJsbRw)
As excited as I was to see Kalua Pork offered (most places don't have it), it was a miss. Even for Kalua Pork, it was fairly salty and not very flavorful otherwise. As for the Chicken Katsu, it wasn't very juicy on the inside, but it was really crispy and the portion was generous.
-- (D1) CHICKEN CUTLET WITH GRAVY - Golden Crispy Breaded Chicken Topped with a Special Brown Gravy with White Rice and Mac Salad...$13.95 (Regular)
(https://www.yelp.com/biz_photos/mahalo-san-francisco-4?select=5RAn8yopkGZ3aQ-IHI3s4Q)
Thank goodness the sauce was actually on side and not on top. In part so that the chicken stayed crispy, but mostly because it was so salty! Sadly, I couldn't avoid it entirely either, as the Chicken Katsu needed something to go with it.
While the Chicken Katsu was decent both times I had it, one thing that my friend and I noticed from our first visit here is how the food seems to have gotten quite a bit saltier. It's one thing that the Kalua Pork was salty before (it's inherently salty, though theirs very much so), but between the brown gravy and my friend's shortribs, we both found ourselves reaching for our drinks just a couple of bites in. Also, on a related note, they don't offer free tap/iced water - just bottled water, soda, and Hawaiian soft drinks you have to pay for.
Given how they're the only Hawaiian joint in the immediate area and how the menu has so much to offer, I had high hopes for Mahalo and genuinely believe the food here has some potential. It very well could've just been an off night for them too, but it's hard to look past how the food seems to have dropped off too. At some point, I'm sure I'll give them another chance to see if things have turned around. However, for the time being, TWO AND A HALF STARS rounded down is probably the most fitting.