Vivian C.
Google
I visited last Saturday with my family and was very pleased with both the food and the service. We had such a positive experience that I decided to return today (Tuesday) to celebrate a friend’s birthday, hoping to enjoy the same level of service and quality.
Unfortunately, this visit was disappointing from the start. When we asked a question about the menu, the server (a woman) responded with noticeable rudeness and frustration, which immediately made us feel unwelcome.
We ordered from the lunch menu—orange chicken and shrimp. When the shrimp dish arrived, we were surprised to find it consisted of only five very small shrimp, especially compared to the generous portion of chicken. We politely asked if we could change the order to something else, and while another staff member agreed, the female server again treated us rudely.
When she brought the replacement dish, she placed it on the table and said, “This is a lunch menu. If you wanted more food, go to a Chinese buffet.” This comment was incredibly unprofessional and disrespectful, especially given that we were simply trying to enjoy a birthday lunch.
It’s unfortunate that such poor service overshadowed what was supposed to be a special occasion. I truly enjoyed my first visit, but this second experience was disappointing and made us feel unwelcome.
I hope you take this feedback seriously, as no guest should be made to feel this way. Never again!