Main Event Plano

"This destination is a true gem for families! The kids absolutely adore the place, and it's easy to see why. Not only does it offer an array of exciting activities, but the bowling alley proved to be a particularly enjoyable addition, providing hours of entertainment for all ages. Meanwhile, the adults can unwind and indulge in a variety of delicious options at the on-site bars and restaurants. One of the standout features is the ample and convenient parking, which is completely free – a welcome relief for families and groups. The service throughout the venue was exceptional, with friendly and attentive staff ensuring that every need was met. What's more, the prices are refreshingly reasonable, making it an accessible outing for families and groups. The venue's greatest strength lies in its ability to cater to both kids and adults, offering a diverse range of activities and entertainment options that ensure everyone has a fantastic time. Whether your little ones are eager to play or you're looking to relax and socialize, this destination truly has something for everyone."

I had an amazing experience at Main Event Plano during the Teacher appreciation event! From the moment we arrived, Anthony greeted us with his infectious smile, instantly making us feel welcome. His positive energy and attentiveness took the service to another level. The food was outstanding—the wings were hot, crispy, and full of flavor, while the fries were perfectly seasoned and fresh. The bar service was equally impressive, with friendly and fast bartenders crafting great drinks all night. The combination of delicious food, excellent drinks, and Anthony’s incredible hospitality made this event truly unforgettable. Can’t wait to come back!

Exceptional Customer service. I attended a surprise birthday party here. We were able to go bowling and enjoy the food from the restaurant. They have a really good platters that are enough for five people. They have laser tag and fun escape rooms as well as an arcade. They also have pool tables.

I had an amazing experience thanks to Nelson! He was incredibly friendly, professional, and went above and beyond to make sure everything was perfect. You can tell he genuinely cares about the people he helps. It’s rare to come across someone so dedicated and positive—Nelson made the whole experience smooth and enjoyable. Highly recommend his service!

I had good time with my friends. We played bowling and snooker here. But they have just 2 chalk for 5 boards 🙃. The food was good, i truly enjoyed their gummy bear cotton candy sundae 😍.

Overall, the experience was just okay. Unfortunately, a few things made the visit less enjoyable. We waited over 20 minutes without being approached by a server after we got to our lane, and when we asked for assistance, staff members seemed unsure or unable to help. It was frustrating trying to place an order, and when we were finally told to go to the bar, the bartender initially seemed reluctant to take our order but she did warm up eventually. One of our games stopped working, and again, we couldn’t find anyone to assist us. Main Event has potential for a fun time, but the lack of attentive service and support was disappointing.

I really enjoyed it because my g-kids were having a blast. There's a lot of fun things to do for all ages. Such a great place to have parties.

My overall experience deserves a 3-star rating. While the food was decent and the atmosphere was acceptable, the service was unacceptable. It's clear that more staff is needed to adequately accommodate guests in the family kitchen and pool table area.

For the most part we were satisfied with our visit, but it most certainly did not live up to the hype. When we arrived for my daughter's birthday party we were told by an employee at the front desk to have a seat and wait for our party host but after waiting 20 minutes we decided to revisit the front counter. And sure enough our hostess had not even been made aware we had arrived. With that said, the birthday hostess did a pretty good job, she kept us on track for the rest of the event. However I will say that we ordered extra pizzas and drinks, the pizzas were pretty good but our drinks were served to us with one or two pieces of ice per cup which was kind of ridiculous. even with the poor service upon arriving I probably would have still rated main event with a four-star rating but The poor reception and lack of ice in our drinks plus the fact that they ran out of ice cream for the big super fun Sunday "which is one of the main reasons my daughter picked main event for her birthday party" Makes me feel that they are lucky that I'm giving them three stars. I got to say a place that host birthday parties probably should be well stocked with ice cream, I honestly think the waiter just didn't want to deal with it As he looked very tired and not too excited to be there not to mention it took way to long from the time we got seated to the time the waiter visited our table. If you're thinking about having your birthday party at Main Event I have to say that it is decently priced compared to other birthday party event venues. In other words you get a pretty good bang for your buck just be prepared to be disappointed by the Somewhat disappointing service. Just in case you're wondering, After Buying three extra pizzas, a around of soda for all of the adults, An extra $10 game card for all of the kids, tipping our Hostess and paying for a party for 10 kids we paid about $400 total. The birthday party event itself included a party space for 1 hour, a $10 game card for each of the kids, two large pizzas for the kids to share unlimited drinks for all the kids and I believe 500 Winners choice points for the birthday girl and a round of laser tag. *Poor *Decent *Good *Great *Best *JLFoodie Certified Food. Good Service. Decent Cleanliness. Decent Consistency. Good Variety. Great Value. Good

I had to order at the Bar even though I was sitting at a table in the family kitchen area. I ordered the chopped Caesar salad with grilled chicken.. my chopped lettuce was brown and wilted , tomatoes were soggy and tasted spoiled. I had no croutons, and the salad dressing was thick and sour. :( on a good note, the plate was cold and not warm right out of the dishwasher. Not ever ordering food here again.

Went there great place to bowl they actually allow you to bowl by the minute, so if you only have a quick 30 minutes, you can bowl a very reasonable price? The staff were super nice super clean places as well. Great place. Take the Family and have a party.

Total waste of time watered down drinks I ordered food. It was given to someone else then a remake took almost an hour had to reminder our waiter about it the drinks I was told by a lead that that's how they make them and then I went to the bar to get a cranberry vodka and watch the bartender put in there nothing but cranberry juice and when I told him that I saw he put mostly cranberry juice in it he just rolled his eyes and smirked and I took it to my friend who I bought it for and guess what I brought it back because it was nothing but cranberry juice I have never been to MainEvent and I really will not be returning then I returned our first two drinks because they were water down and I told them never mind just cancel my order. If you sell your drinks water down then you need to advertise that I don't think I will ever go back to a MainEvent we were there celebrating a friends birthday, and it wasn't just me who had issues other people that were with us were complaining about the drinks and not getting their food

Felipe, Danielle and Lindsay were beyond helpful and accommodating. Kind and courteous. Almost immediate service even when busy. Highly recommend.

We went here on a Friday night and did the all play pass and an arcade card, we played 3 games of bowling, ordered some drinks from the bar, one game of laser tag and the arcade games. Bowling was fun, lanes we met clean and there were tons of balls. Bar drinks were good and pretty cheap, bartender was nice and helpful. Laser tag room was big and full of props. Arcade games were almost all 7.5 tokens to play which goes fast but they were fun games. We had a great time!

This location has been updated and looks well maintained. It is well staffed, and Kyle in the games department was especially helpful. There are lots of entertainment options including pool tables, bowling, an arcade, laser tag and multiple escape rooms. Many arcade games included VR but classics are there too. The food is overpriced but not bad. I had a pizza and other members of my group had wings and a salad.

I like the place but service was horrible because we waited for our food for more than 45 minutes our side were never brought to us n it's wasn't even a big order just 1 order of wings 1 order of boneless wings , a pizza n a order of loaded fries witch the bacon was burnt so we returned it n they took 25 minutes to bring that out again... n some of the stuff were very rude to our kids witch again it's no ok

Went mid week when opening, only wanted to do the VR with my daughter. Asked if the VR was up BEFORE purchasing credits and told yes. First red flag, walking up to and the VR attendant walks away. Flag him down in the shop and ask do the VR. Second red flag, only 2 of the normal 6 games available. Third red flag, then gearing up, my daughters works fine, but the other stations are not working. Waste about 20 minutes with no resolution. Forth red flag, ask for attendant to just put the credits back on card taking another 10 minutes and he does not and puts a few worthless game points on the card instead. Go to main counter to get refund. No one there. Attendant finally shows up there cannot do refund and have to wait for manager. Finally get refund and "sorry it was not working but it was working yesterday" Not buying that for one second. Told manager, just put a broken sign on the thing if it is not working! Just wasted almost an hour of our lives on this place. VERY disappointed.

The bones of this location are good and well maintained. We mainly go here for bowling and sometimes play some pool. People eat in the bowling seating area and they are not cleaned as well as 'serious' bowling establishments. If you bring shoes, be mindful because the booth floors are often dirty. The last trip there were spills on the the approach part of the lanes even. They pay more attention to table tops. Those are usually cleaned well. For bowling, the lanes seem to get oil added at very end of day and possibly they are skimping on how much oil they lay down. I don't feel like they are oiled in between. In the evenings, these lanes are REALLY dry in comparison to any other alley I've been to in area. Wait staff is very hit and miss. Sometimes we are waited on and sometimes we have to go to the bar ourselves even though other tables are waited on. I don't know if other locations are over pouring drinks but mixed drinks seem quite weak here. Best to stick with beer. Often there is no one at the bar or at the main desk in evenings (I dont go during day so I dont know how it is). Most of the staff is friendly and helpful when I find them. A couple of them do the "I dont see you" thing. If you bowl here, you'll need patience because the patrons are mostly teens or college age. I mention this because they do not know bowling courtesy or even seem aware when the next lane is bowling. Also, they only seem to do the black light bowling here. The marks on the lane are there but cannot be seen when bowling. I don't know why they didn't make them in paint that would glow but I use the marks so my scores are quite lower at these lanes. But I still find the place fun. And it's kind of nice not to have to pay more to play pool or shuffleboard after bowling. I haven't eaten here but many do and they make the food look good.

The place was super clean. But i noticed that the game stops when they feel you get enough tickets. If you still have time left and haven't lost all your players, you should get to keep playing.

To Mr. Zach Cushman, thank you for saving the day. You were professional, calm, and knowledgeable. My family arrived and saw the sign out front that said $50 GIFT card and get a $10 reward complimentary card. So I intended to purchase 2 $50 GIFT cards. I was at the register with Mr. Pedro (Cashier), he wasn't sure how to ring up gift cards so he asked for the first manager. The first manager arrived and he was looking through the POS machine to see how it could be done. A second cashier (Mr. Cashier 2) arrived and said he knows what to do. Then he rang me up for a $50 GAME card. I asked him where is the $10 reward complimentary card. Then I look at the receipt and saw that he charged me for a GAME card, not a GIFT card. And it was a $50 GAME card for 250 points when the sign right in front of both of us says the $50 GAME card is for 3## points. I said not only did you charge me for the wrong purchase, but you also cheated me out of over 50 points. The third cashier (Ms. Cashier 3) arrived and said you want a GAME card right, that's a GAME card. I said no I would like to purchase a GIFT card and get the free $10, and then I'd use the GIFT card at a later time. The first manager called over the General Manager (Mr. Zach Cushman). He kindly spoke to me and asked how he can help. Then he took some time, but he charged me for the 2 $50 GIFT cards and handed me the two $10 reward complimentary cards. He said he'd refund me the first initial purchase of $50 for the GAME card with 250 points on it. My daughter had been waiting about 25 minutes for me to get a simple GIFT card, and I asked her to be patient and kind, while we waited. We took my daughter to the 3D movie machine and one side was broken so she watched the show by herself. Only to find out that on the 3rd show, I kept asking her why are you not looking straight, but to the sides. She said there's a menu. So I looked and sure enough, the working headset had the headset menu open blocking the entire viewing of the 3D movie. To the game technician lady in the gray shirt, thank you! She was super polite, and she started working on fixing the machine right away. There was another machine that was stuck and she fixed that right away too. She was also the person who helped get the hamster stuffed animal off of the wall for my daughter. While we got our prizes at the redemption counter the 4th Cashier (Ms. Cashier 4) was super polite and friendly to my daughter. However, the 3rd cashier from the front (Ms. Cashier 3) came over and told us that I had to give her my name, address, and phone number in order to get any prizes of high value. I asked what is considered high value 1 or 1000. Why can't you just access my card and see what was redeemed or hand me a receipt? I am not going to give you my personal information. I asked her if my information is protected and if it gets leaked or shared for advertisement purposes who can I contact to make a complaint? She said the information is not shared, but then I could see all the people before me who had written down their information on this sheet of paper sitting on the counter, which at times was not accounted for. Recommendations. 1) Reward Zach, there's a reason why he's the GM! 2) For the long wait of 3 cashiers and a manager not knowing how to ring up the GIFT card. Please provide the required training prior to advertising the GIFT card rewards. 3) Something complimentary like a 30-minute or 1-hour free play while my daughter waited would have been nice. 4) Great job on fixing the machines, recognize the game technician lady. 5) Rewards redemption, providing Personal Identifiable Information should be protected if it's required. However; Target, Kohls, and Lowes doesn't require these for their purchases, it's simply on your card or on your receipt. Issue receipts if you are concerned that people are going to return these items, and please make it voluntary and not mandatory. It was a very awkward conversation with Cashier #3.

Would NEVER come back ever. I came on a Saturday night with my boyfriend his sister and his friends we've had terrible service from a worker shorting us by a $25 grift card and also not serving us when we still got a vip bowling lane. i would never come back and neither should y'all.

What a fantastic venue for the Granddaughter's Birthday! I hadn't been to one of these in over 12 years and WOW! Our party of 8 had a fantastic time! This location is really easy to find, to get in and get out of! Plenty of parking even with a classic muscle car show taking place in an adjoining parking lot! Building is well maintained and very clean! The staff at the main counter were exceptionally friendly and helpful! They guided us so we didn't over buy and helped us plan our time! This made our celebration significantly more enjoyable! A real win for them in the long term as we'll be back a few more times! We started at the bowling alley. Shoes were in great shape and plenty of balls options with proper hole sizes! The ability of these lanes to have pop up bumpers is nice for the youngsters! The score keeping and graphics kept the youngsters smiling! The food service to the lanes was fast, quick and attentive! Very helpful! As the arms grew tired we moved over to the arcade! A huge variety of options and the pass made it fast and fun! No need for a pocket full of change! All had a great time and the birthday girl really enjoyed the time! Prices were exceptionally reasonable for the entertainment and options.

We had a birthday party for my son on Sun 8/28 and were incredibly disappointed in the service there. The sales team was great and everything leading up to the party was totally fine but the servers that we had were really bad and made the event so much more stressful than it should have been. We had 2 servers that were incredibly unprofessional and bad at their jobs. When the party started and kids were out playing video games, I kept asking if they were going to be bringing drinks out since pizza time is typically a mad rush. They kept assuring me that it was coming but it never did. They came up to me and asked if they could each have a party favor that were meant for the kids. I wanted to be nice and told them yes and they each grabbed one and spent the whole time playing around with each other and the other servers with it?? Then they came up to me again and said that all the servers loved the favors and could they ALL also each have one at the end of the party. I was a little taken aback because these are toys for the kids but said that if there were any leftovers at the end, they could take some. And then they asked AGAIN (3rd ask) just to make sure they could. This already left a bad taste in my mouth since they were literally just playing around with each other for an HOUR AND A HALF. The party started at 3:30pm and at 5:15, the kids were going to have pizza. They told me they would help rally the kids but were nowhere to be found. To their credit, they did bring the pizzas out around 5:00 (but no drinks at all). So me and the parents rallied all the kids, we had 26 kids come sit down who were hungry and thirsty and NOW is when they decided they should start making drinks. It takes them 10-15 minutes to bring out half the drinks and there are 24 thirsty 7 year olds asking for drinks. The drinks they did bring out did not have straws so parents had to run around finding straws for their kids. So at this point, about half of the kids without drinks and when I asked the servers about the remainder of the drinks, they said they are out of lemonade and only had soda left. So half of the kids didn't get a drink or they just got a cup of water. While the kids are eating, both servers completely disappear. They did not clear the plates, did not help with serving the pizza, did not help with the birthday cake, did not help cut or serve the birthday cake or anything at all. Luckily, we had some parents around who could help serve pizza, helped me clear all the plates, and passed out cake. When the cake was cut and we were waiting for the kids to come back from laser tag, I flagged one of them down to ask if we could have forks for the cake. She said they were out of forks?? Not sure how a restaurant could be out of forks. But she gave us some plastic spoons. Once the kids were eating cake (after the parents did all the serving for them), they asked about the party favors again and then gave me the bill. We were charged a service fee of $77, which is a little ridiculous considering the awful service we received. But it was my son's bday and I didn't want to complain, so we just paid for it. I really wanted to let someone in charge know about our experience. I emailed the sales department the day after since that was the only email I had and did not hear from them...I hate posting on yelp since the servers we had could have been outliers but I'm not sure how to let someone in charge know about the quality of their service. I really hope this isn't the standard level of service for your events because there is no way that anyone that attended that party would ever consider throwing a party here.

I love how they scam you in bowling.We had about 25 min left In bowling and they where stripped away from us due to a employee and management quote "not playing bowling right " when the party beside us where the one's throwing the bowling ball in the lane.I got more of a racial profiling out of this then been a customer...Thanks you Main Event in Plano for taking our time, money and making it a awful experience..

I went here with my family. We chose to play laser tag but our vests weren't working and we ended up missing more than half of the game. I asked if we could play the full round but we were told that they would add only a couple of minutes. We ended up playing for around 5-7 minutes. Don't waste your time and money here!

Terrible experience at this location with the staff. Really bizarre and I will not be back to this location or likely this business in general ever again. Not kid friendly.

I would give this entertainment center ZERO stars for bowling. The approaches are not taken care of, there were 6 pieces of gum on one approach and 2 on the other. The sitting area was sticky, similiar to old theater floors. I asked the "bowling valet" to clean the approach, he said he couldn't. A person from the front desk tried to clean up the gum but did a half-assed job. Not only are the unkept approaches dangerous, they will run the slide pad on your bowling shoe. I would not and do not recommend this place to anyone. Natalie

First off, the staff was very friendly except for one person but he was very busy. The laser tag and bowling here are pretty cool. It's fun and they have a lot of lights. The food and drinks were subpar. Chicken tenders were burned and the ranch was super watery. The alcoholic drinks were okay, but nothing to really go out of your way to buy. The billiards tables are old. They're full of scratches and you have to get on a waiting list to play when it's busy. About 5 of the arcade games were broken and the prize counter is all junk, so don't focus on the tickets as much even though you will stay pay $50+ to play. Honestly, Dave and Busters is much better. This is kind of a wannabe Dave and busters but with the same pricing. Save yourself the trouble, and go elsewhere. 2/5

Takes a long time to get service. I've been waiting for a waiter for 20 minutes even tho another waiter paged him.

The bowling is good! But, if you plan on ordering food while bowling, think again. We asked for a server when we started bowling...clock at 58 mins. We asked for a server again at 40 mins. We got a server at 28 mins and food (16" pizza) at 18 mins. We are and bowled the last mins and then waited 32 mins to get a box and pay for the pizza. I could have easily walked away and left the server with an empty table. The people sharing our area ended up have a reunion with 13 people crammed in there and we had to ask them to move just so we could bowl. Complaining to staff did nothing even though your not allowed to have that many people in the bowling seating area. Asked to be moved...We could go on the waiting list and forfeit our time left. It was our second time at Main Event in a week. We came for my daughter's 12th birthday and loved it. Came back when family came to town and it was okay. But not the same experience even though they were both Sunday evenings. The special hot cocoa shakes were not available as they were out of the hot cocoa BOTH visits. The pizza is great! The pass is awesome compared to some other places.

Don't waste your money. Not only is it overpriced but the service is terrible. I asked someone for a child's toddler dinosaur bowling aide and he literally looked at me, told me where they were (I'm looking at them right now) and never offered to get it. We were never even greeted at the register. Never going back.

Terrible service, good luck getting greeted, any food, or drink. Good luck finding any help. You have to ask 3-4 times to get something you're paying for. Ridiculous, total downward sad spiral from the moment you walk thru the door.

This place is ridiculously hot. I dont see how anyone would bowl for score here. I asked to check the temperature and they said oh it's always this hot. Well. This is the first and last time we will come here.

A $900 birthday party rip off. We had a birthday party here for my 6 year old grandson in March. We reserved the pancake breakfast for 20 kids, maybe 16 showed up. It was a pancake and a drink. The pancakes were cold and the toppings were skimpy. The staff was very disorganized and it took forever for the food to come out. We were the only people there so that was not the issue. We also ordered the pastry tray for the adults, which was supposed to include yogurt, coffee and juice. The only thing we got were some mini croissants. No yogurt or beverages ever appeared. There was no party concierge or party craft as we were told there would be. There were no party decorations or balloons. Just a table with cold pancakes. I was loading things into the car when the bill arrived so my husband paid it. If I had known what we were charged I would have challenged it immediately. Learn from my mistake. Go somewhere else.

When it's time to shave off a Lion's beard, that's the Mane Even. This is not that. We didn't really enjoy bowling here. It looks really shiny and nice but there were a few issues. Service-related. It's just not the most smooth-running place we've been too. It's also not bad at all. Not as bad as some of the reviews suggest.

I love main event and always will. Their food isnt the best but is definitely good for arcade food. the bowling is fun and the arcade games give a great amount. fun for all ages and I highly recommend this place.

website shows tips on how to pick the right size bowling ball but not the prices can a website designer lack any more brain cells? embarrassing

We had such a good time here! We came on a Monday before 6pm and were able to get passes for bowling, billiards and laser tag. We didn't end up playing laser tag but we got to bowl for 2 hours and then played pool for another 2. Staff were super friendly and the food was really good! We got small bites and some drinks. We had a really good date night here! We stayed until close to 10pm! Shout out to Kayla at the front desk she was super helpful in explaining how the passes worked and gave really good food recommendations. We had such a good time and have talked about going back ever since!

Food was bussin bussin for real no cap. Also shout out to my guy Kingston for helping us out. Kingston is no cap guys, you can for real trust him! Also Minecraft dungeon game was lit no cap!!!!

Went on a Friday night and had a blast with my family. Summary: had a great time with the family bowling, eating and playing arcade games!!! Will defiantly be going back! Don't understand why other reviewers gave such bad reviews. Bowling: graphics were awesome and system seemed to be pretty high tech and we experienced no problems. I don't bowl much but I had a blast bowling here! The music (and monitors) and the lights provided for a really good vibe. They also provided for the very easy to slip on bowling shows! Food: I think we ordered everything on the menu and almost everything tasted pretty damn good! Everything was warm and tasty. I thought the French fries were a bit over seasoned (with a salty after taste) but that was my only concern. Service: really really good. I felt like everyone was willing to help and that made everything else great as a result. Arcade: had a blast! They had almost every game one could imagine... including a giant screened 2 person pac man arcade game! Fun times!!! Summary: so many more things to do here! Take the kids and have a blast! Leave the kids and go to their bar! I'll be back for sure..

Came here for a work event during the week on a Thursday. They catered lunch and it all inclusive drinks and play! I must say overall it was great! The place was clean, it was empty, all games worked, food was decent, staff was attentive! Con: The complaint was the bathroom There was like only 3 working stalls or should I say usable stalls. The other others were leaking, dirty, door didn't close, out of seat covers, etc. Pros: The salad pasta was delish along with the Caesar salad but the pizza was okay nothing extraordinary. I later ordered spinach dip with chips and that too was yummy! Strawberry mojito and pina colada were Bowling was super fun and so was the laser tag! Can't wait to go back

Great place and always a lot to do. They always run specials so prices are very reasonable. You can check their website for all the specials. So glad there are several locations to pick from.

Don't come here. The customer service is bad. Our server never came and you can only get whole pizzas at the bar. We also got drinks but because we went to the bar. This is not the first time either. I've come here multiple times and and it's the only consistent thing here. We even asked the manager for a server and nothing. I hope Dave and Buster's fixes this place up.

This was a cool spot but the frozen alcoholic drinks could be better for the price. I ordered a Strawberry Daiquiri that was extremely tart. We had a pretty cool server and hostess etc...this young lady Ashley did Everything. I really hope she's getting the proper pay for holding the entire establishment down. I didn't know she was doing everything for all the customers that were bowling. She was pretty decent and I could understand if some folk didn't rate her good but you gotta understand this wasn't a easy task for one person to be responsible for...gotta give it to her, she held it down. I never saw a manager walking through randomly asking individual customers, "How was everything either?" I guess sometimes their incognito until there's a chief complaint or issue that needs to be addressed and diffused. Overall the food was pretty decent and the place was clean not so much in the restrooms. I did let Ashley know that part. I will return to this particular location again.

So while I enjoyed my time here, there were pros and cons. For starters, there were no signs on how to order food(maybe I missed them) and we didn't know how to get an alcoholic drink because there was no one tending the bar area. I do like that during bowling, masks were optional, although I am surprised since the Texas mandate just went down. The shoes were also super uncomfortable and my friend couldn't buckle hers because of how worn they were. I guess the pros would be the drinks once we finally got them were strong, and the staff was friendly. Overall, I'm gonna try Pinstack next and keep this on the back burner if I get extremely bored.

Only putting high stars so hopefully people see this but employees have sex in the party rooms here.

This place was a lot of fun. We ate, played laser tag, and bowling. Excellent fun for everyone.

So I went here with a group of 6. I prepaid online and reserved our spot so I knew there wouldn't be any issues with the lanes. We got there and I checked in and we all got our shoes quickly and went to our lane. Within 3 minutes our waitress came by to take our drink and food order. Throughout the night she did not stop coming by and checking on us. So to me the service was pretty great. We had no issues and overall had an amazing time. I can say I can see where some of the negative comments come from because their whole lane assign system went down for like 20 mins or so on a Friday night. However, I think they comp'd some things for the people in line waiting. Overall it's a pretty chill spot. Has a great menu for some snacks and full service bar. I will be going again.

Ordered the chicken strips, they were way over cooked and the ranch was super watered down. Although the service was great complete let there on the food.

She said yes. The starting of their beginning for the rest of their life together. Oh you'll get a room

Service is very slow. There was a line with over 10 people in it with only one person working while 3 staff members stood behind him talking. At the dining area there is only one waiter for the entire place.

If I could I would give this zero stars. Today I went and scored a 1000 prize jackpot. I thought that it automatically came to card. When I checked, I only had 215! Where did my 1000 points go? We went to the rewards area and the 4 of us told him. He was looking down when we spoke to him. He didn't have any manners at all! The 4 of us told him to look at the screen. But just went on his phone for the 3 seconds he was there. All he did was give us a refund of 10 credits. The jackpot was a rare occurrence. How am I supposed to redo that with just 10 credits! At the end. He was very rude to my son for taking time to pick something. We are very dissatisfied! Never coming here again! Would not recommend this Main Event!

we went there on Sunday and we ate the survive horrible and they ran out of lollipops straws and we ordered stuff ti many times and did not get are dood do not eat the food disappointed.

This was a nice surprise for a team meet and greet. Same with about 40 others we bowled, played pool, ate some Mexican food, played games for about an hour. It was a funny but welcome way to start a working relationship with our new company. It was like being a kid again. I'd really like to shout out a fellow hispanic, who had to have made the steak tacos because it reminded me of being at home eating tacos con mi familia. Another plus was the games, they had most of the classics which was nostalgic, pac-man, ski ball, pop a shot. It was a good time for sure.

I LOVE THIS PLACE, I love the new games they added and laser tag is really fun when you take a group of friends, loved bowling and everyone in the staff was pretty awesome, it is always clean and the prizes are amazing, i love this place recommend it for birthday parties, or just having a great time

This place is horrible, a waste of time. Any type of joy you think you're going to have will be ruined. Ordered drinks and food, drinks took like 30 minutes, don't get me started on the food, they said we had already gotten all of our food when we didn't and they messed up the order. Lets talk about the manager Monica now and her pathetic smile, being passive aggressive and not once did she apologize. You would think that would be it but then it took them another 25 minutes to give us our check. Don't waste your hard earned money here at this point you will receive better service at a chucke cheese. Pathetic place.

Came to this location to have a good time. Saw Jordan, a manager, harass kids about stuffed animals that were taken from a broken machine. These stuffed animals were placed back into the machine for other patrons to win and take home. With covid and other communicable diseases is main event not worried another the spreading of germs? This location is responsible for spreading diseases in the community.

Went to Main Event as a kid and remembered having a good time, but it's clearly gone way downhill. Pretty much as soon as we walked in the door we got a less than stellar attitude from the workers at the bowling counter. When we started bowling, the score was incorrect on the first round. With this being said, our server Louie was lovely. When we moved on to the arcade everything went even more downhill. Practically every game we tried to play was broken or malfunctioning. The girl at the game counter was awesome and helped us as much as she could, but they were out of pretty much every prize too. Really poor experience overall. I will not be coming back if I can help it.