Maison Albar - Le Monumental Palace

This was truly one of the best service experiences we have ever had! From the moment we arrived, the level of hospitality and attention to detail exceeded all expectations. The staff were warm, professional, and consistently went above and beyond to ensure our stay was seamless—always anticipating our needs and making sure we were comfortable at every turn.||The hotel is centrally located, within easy walking distance to almost everything in Porto, making it the perfect home base for exploring the city. The rooms are beautifully designed in an elegant Art Deco style and were absolutely immaculate. Every piece of furnishing felt thoughtfully chosen and of the highest quality.||The breakfast buffet was outstanding, offering a wide selection of fresh, delicious options to start the day right. We also loved spending time at the American Bar, which had a fantastic atmosphere and was a great spot to unwind in the evenings.||A special thank you to Rui Rodrigues in Guest Relations, who made our stay extra special with his exceptional care and personal touch. ||We can’t recommend this hotel highly enough—it’s the perfect blend of luxury, comfort, and impeccable service.

This hotel is truly a 5 star hotel. Our suite was amazing. It was modern, incredibly clean and extremely comfortable. The service at the hotel was impeccable. Guest relations was phenomenal and Telmo was exceptional. He was genuinely concerned that we had an incredible stay at the hotel as were the rest of the guest relations staff, although we worked mostly with Telmo. The location was fantastic. You will be spoiled staying at Le Monumental Palace.

We had a lovely, short stay with Maison Albar in Porto. It’s a beautiful hotel, very comfortable, great location. We look forward to staying there again. The staff was warm and welcoming, knowledgeable and helpful with things to do and reservations. We had a multi-generational group and everyone loved the hotel. The pool and spa facility is beautiful. Breakfast was a great spread with lots of options. I would absolutely stay here again.

This hotel provides a truly luxurious experience. From my correspondence with Daniela, concierge of the hotel, prior to my arrival, wherein she offered suggestions for restaurants and activities, to the warm greetings by each employee at the lobby and in the breakfast room every day, my wife and I were made to feel truly welcomed. The hotel and our room were beautiful, and the location is perfect. We had a wonderful stay at Le Monumental Palace.

That was a perfect stay for our recent trip to Porto! Everything was great, from check-in to the room and breakfast. Everyone at this resort was incredibly professional, kind, friendly, and caring. Maria at the front desk was very helpful during our check-in. She made us feel like it was our second home while we were traveling. The room we stayed in was awesome—high ceilings, a great city view, and an incredible bathroom. This 5-star resort goes above and beyond in every aspect, from the smallest details like the heavy, soft bath towels to the carefully selected luxury shampoo. We truly enjoyed our breakfast. The chef prepared something special every day, and the eggs were organic, along with many other ingredients. We will love to go back one day! thank you

We’ve just spent a few days in this luxurious hotel. The service is top notch, the rooms are beautifully appointed, beds are the best we’ve slept on in Portugal, luxurious linens as well. The breakfast was delicious with many options to choose from. We ate at their sushi restaurant which was also incredible. Lastly, the location could not have been any better. ||We’ve stayed in many 5 star hotels and resorts around the world, this one ranks in the top 5 for us!

Best Service EVER!!||My family and I have stayed at some exceptional hotels around the world. I can say without a doubt that the service at Le Monumental in Porto was far superior! The check in process with Maria in the library kicked off our experience. While we checked in, she got to know our family, including our kids (14 year old son and 11 year old daughter). In doing so, she made sure that our rooms were fully equipped with anything that would enhance our experience and make us feel spoiled beyond belief. See the custom cookies? Tunic cubes for the kids in their rooms. Not to mention the wine, water, and all the pillows and ice I could hope for! We all received tours of our rooms, which were stunning by the way, and left us feeling like royalty.||The next morning, our friends met us in the lobby for a tour. They were greeted with waters and ask if they needed anything for the hot day. How nice is that??? They weren’t even staying there! ||One final noteworthy example on the service aspect. Our last morning, I arrived first in my family to breakfast, only to have the hostess immediately recognize me and wish me a happy birthday. Before I left, they presented me with a small stack pancakes with a candle! When I returned to our room, there was a cupcake and another sweet and thoughtful birthday note. ||PS, the breakfast is fabulous and the menu that accompanies the buffet is fabulous! ||I’d like to say thank you to Maria, Pedro, and the rest of the staff for making our stay so special! Thank you!! Keep doing what you are doing, it makes a huge difference in the experience of your guests!!

Maison Albar is perfectly located, central to all the tourist locations and downtown. The major street the hotel is on has a very wide sidewalk as well so that it doesn’t feel like cars are in your face when you step out or are waiting for tour guides to pick you up. Hotel is beautiful, well decorated and high ceilings in rooms. We have never been to a hotel that has such high ceilings; it really made the room look and feel much larger. The rooms are also spacious, giving you room to walk around even with luggage around. Bathrooms are big and toilets are in their own enclosed area, allowing others to use the bathroom while you are in the toilet. The only issue with the toilet and bathroom is that there is no exhaust, lacking circulation. This results in smells lingering or escaping into the room. Breakfast is also well set up and has plenty of options. There’s a large menu to choose from and the buffet has everything you would want for breakfast. We did not try the restaurant in the lobby as it did not have many vegetarian options. There is also a bar right off the lobby which looks nice, but we did not visit it in the evening. If you are debating the right hotel in Porto, this is the perfect hotel. It is beautifully set up, spacious, and in prime location for you to walk to all the tourist areas in Porto.

A wonderful stay at a luxurious hotel in the heart of the city. What made this stand out was when checking in, the front desk noticed it was my partner's birthday and surprised us with champagne and a cake on the right day. Wow, great service and attention to detail! Overall, as you'd expect, the rooms were comfortable and breakfast was delicious (and with a surprisingly good variety). We didn't get to try other meals but they looked great. Throughout the stay, the staff were very attentive and helpful. I highly recommend a visit and we'll definitely be back!