li Haokun
Google
We were really excited to enjoy an all-you-can-eat steak with my girlfriend, but this turned out to be a complete disaster from start to finish.
When we arrived, we waited over 20 minutes without anyone coming to take our order. I tried multiple times to communicate with different waiters, but they completely ignored me, which is absolutely unacceptable.
After another 30 minutes of waiting, our steaks finally arrived… and what a disappointment! No matter the doneness, the meat was simply inedible—impossible to chew. Honestly, I could have cooked a better steak at home.
After finishing the first portion, we waited almost 20 minutes before a waiter finally came to ask if we wanted a second serving. Unfortunately, the second steak was just as tough and inedible as the first.
But the worst part of this experience wasn’t just the food or the endless waiting time. What shocked me the most was the blatant difference in service between customers. I was the only Asian customer in the restaurant, and every time I tried to speak with a waiter, I was completely ignored. I personally witnessed how warmly and attentively the staff served other customers, and the contrast in how my girlfriend and I were treated was striking.
This is unacceptable. No one should ever be treated this way in a restaurant.
Food: 0/10 – tough, flavorless meat
Service: 0/10 – dismissive attitude, complete disregard for certain customers
Price: $100 for a meal that was utterly disappointing
This meal ruined our Valentine’s Day, and I will never set foot in this place again. A disgraceful experience!