Stéphane B.
Google
This place is a fraud. I went there to check-in. There is no check-in counter, so I call the number I had. The person on the phone, whom I called three times, eventually told me there was no booking under my name. Therefore, I left and urgently made a booking elsewhere (in Santa Monica). Then, a few minutes after I had gone, I have received booking instructions for the place. Via email and text message. Again, I was gone because they told me that there was no booking under my name. When receiving my Amex statement recently, I realized that they had charged me a full night for no show. And they told the broker (Booking), whom I complained to, that they had let me know the check-in instructions in advance. I have the whole trail of this fraudulent activity, minute per minute. Stay away!