David S.
Yelp
I first visited Malibu's Burgers with my friend and her parents; she was visiting from out of town, and her stepfather is really into vegan and plant-based food. We ordered entrees, fries and tots, and shakes. I chose the Gillie Phillie and a Hazelnut shake. I liked my sandwich; the shake, however, was out of this world, and especially impressive considering it did not include any dairy.
I had been meaning to return for several months, but Malibu's is just far enough from where I live that I never pass it on a walk and rarely find myself in the neighborhood. This week, though, I got my flu shot at Kaiser, so I decided to walk up Piedmont Ave afterwards to return to Malibu's.
I had COVID last month and couldn't take advantage of Malibu's birthday sundae offer, and when I mentioned this at the counter, they made me a birthday sundae on the spot! I was also going to order a burger, but I saw the size of the sundae and feared anything else would be too much. I only felt bad that I hadn't grabbed cash on my way out the door; next time I will be extra generous with my tip. I look forward to returning many times and working my way through the menu!
The prices at Malibu's are a little high for burgers, but hey, it's the Bay Area. If I worked in tech, maybe I'd visit all the time. The ambiance also leaves something to be desired, but to be fair, a burger joint -- vegan or otherwise -- is not a place I go for ambiance. Perhaps Malibu's can find a smaller place when their lease runs out and lower prices a bit. The only other thing that could use improvement is the menu itself, which strangely does not describe a couple of the items it lists.
Overall, though, I hope they don't make any big changes. At Malibu's Burgers, the food is good and the customer service is outstanding -- what's not to like?