Perry K.
Google
When it’s that time, many people are at a loss when looking for that amazing engagement ring for their partner. The same feeling went for me, as I didn’t know where to begin. A good friend of mine recommended Malka, and I realized it was the right place the moment I walked into the store.
Security outside was very kind and got me upstairs, where this quiet little jewelry nook wasn’t too overwhelming for a first time buyer. Chloe helped me throughout the entire process and was patient and professional, helping me understand options, pricing and all the particulars around an engagement ring. She even rushed the order to make sure it arrived for when I popped the question a month later. I know that describes most jewelry stores, but my particular story sets this one apart…
After booking a Hawaiian vacation and an elaborate surprise for my soon to be fiancé, all I needed was the ring that I ordered a month earlier. Problem was, your boy forgot the store hours and the day before we were Aloha bound, Malka was closed with my ring locked safely away inside. Mild panic set in and I emailed Chloe in the middle of the night to see if there was anything they could do! Enter the Malka staff and ownership, who not only moved their schedule around to help me, but actually opened up the store the day it was closed so I could get my ring and make sure everything was up to snuff.
This made me realize, it wasn’t just about the physical ring for them or the amount paid, but the memories I was creating with their product. Malka treated me as if they understood what I was going through and it’s reflected in their craftsmanship, care and courtesy beyond expectations. It gave me a once-forgotten semblance of what makes downtown Portland special, when the long time family owned businesses took that extra step to care for their community and not just their customers.
In summary, buy your ring here if you actually care about the process. There may be no one better at understanding its significance as more than a piece of jewelry.
And finally, thank you David, Chloe and The Malka team! Appreciate everything.