Malone Specialty Coffee

Ordered a large decaf iced coffee and basically got a cup of creamer (see pic). I was then kicked out by the ignorant employee who has zero customer service skills for asking about how they thought this was an acceptable drink. The customers around me pointed out that my drink didn't even look like weak chocolate milk and they said they would've been pissed. I've never been here before and this was the worst experience I've had. I've managed multiple stores both big and small box and this crew would never have made it in my stores. I asked for the owner's name and they refused to give it to me and they wouldn't even give me their names. I was told to leave and i wasnt welcome there. This was a disgusting start to my day and I do not recommend wasting your time or money on these immature, inconsiderate, rude people. I have never been kicked out of any business and I've never felt so humiliated as I did this morning.

The lavender matcha recipe is… unfortunately not good. It doesn’t taste like lavender, despite being sweetened with torani lavender syrup. The matcha was extremely clumpy and not well mixed at all and they used too much water and not enough milk. I ordered the medium iced lavender matcha with soy milk and I would suggest adjusting your recipe to the size of the cup maybe? Sometimes the barista blends of milk need to be steamed ever so slightly to incorporate the proteins and that might help? I think one more pump of syrup, less but maybe slightly hotter water to mix the matcha, more milk would have made this better. Other than that, atmosphere and wifi are great, good seating, not too cold or hot in here, and music isnt overwhelmingly loud- good for studying/working. Thanks!

10/10 amazing coffee, the owner handmade his own coffee beans, brewed it, everything is homemade! Best small business shop ever. They are making 2 more shops soon! one in round rock and cedar park. I'm lucky that this one is 5 minutes away from my house :') They have merch, jewelry, mugs, arcade games, kids area, and amazing service. I heard about this place from a friend and I was like " I always wanted another coffee shop besides Starbucks that's really good. " So I go, tried their Austin Dream, ( first time ever trying a latte ) and instantly felllll in lovveee. I go every morning before work :) it's only $5 bucks for an Austin Dream 'small'. But I order a large to get me through the day. Also tried their avocado toast. MANNN, WHAT? just look at the picture lol. the latte art is getting better and better, the foam taste perfect and the whole milk is so sweet. I was given a punch card and boiiii I'm already on my 2nd one lol. please please please don't all go at once, save some room for the rest of us lol.

Man I love coming to this place as the coffee is good and it’s a great set up and location. But the staff are just consistently not friendly. Barely acknowledge you, just stare you, don’t say any pleasantries. I know I sound like a Karen here but it’s almost every time I come in.

I told the cashier i messed up when leaving a custom tip, and the young girl who spoke faster than i listen said it was ok. I then watched 4 people who came in after me get served before me. My friend and I walked out quietly in disgust and left the latte there. Don't mess up on the tip if you want great service. Even though the shop is in my neighborhood, i won't be back.

I live very close so I was hoping this could become a regular stop for me. It’s a high price point but the coffee is good so I was happy to accept that. However the staff is incredibly rude. They literally just stare at you when you go up to the counter, if you say good morning they reply with what can I get you, don’t acknowledge thank yous, another patron there had to ask multiple times if a coffee on the counter was theirs as no one would reply to them, and they just generally make you feel like they don’t want you there. Disappointing

I love the local atmosphere of this cafe and liked the foods and coffee. I am not sure if it is because of the rainy day but the cafe was overall pretty quiet tho it was Saturday. Highly recommended!

This coffee shop is truly cool and cozy. The only downside is that sometimes you have to wait for your order for a while. Nevertheless, the overall impression of the place remains positive. What's especially pleasing is the presence of a children's area where kids can have a good time, allowing parents to enjoy their coffee and company. This is a nice bonus that makes this place friendly and family-oriented. The diverse menu of the coffee shop will please any visitor. They offer delicious cupcakes and not overly sweet sandwiches, making the food selection varied and suitable for different tastes. Everyone will find something to their liking. Overall, despite the minor drawback in service speed, this coffee shop leaves a pleasant impression. It's perfect for family visits where both adults and children will find entertainment to their liking. The tasty menu will make your visit unforgettable, and I happily recommend this place to anyone looking for a cozy cafe for relaxation and meetups with friends.