Gokalp Gltekin
Google
Beware: Unsafe and Unprofessional Management at Mama Shelter Bordeaux
My recent stay at Mama Shelter Bordeaux was nothing short of a nightmare. I felt utterly unsafe and harassed at this hotel, where I had hoped to enjoy my time in Bordeaux. Instead, I found myself under constant attack and harassment from the hotel security, despite being a paying guest with every right to feel safe and respected.
On my very first night, I was subjected to aggressive and unacceptable behavior from the security staff. Not only did he harass me throughout the night, but he also physically attacked me without any justification. This was not a minor incident – I felt threatened, vulnerable, and utterly unsafe in what should have been a secure environment.
Naturally, I reported the incident immediately to both the reception and the hotel manager, expecting that they would take swift action to ensure my safety. Shockingly, they did nothing. Instead of holding their security accountable, they outright dismissed my experience, saying the security guard was “just doing his job.” No one listened, no one cared, and absolutely no action was taken to prevent this from happening again.
I am still here, and I dread the thought of having to spend another night in this hotel. It’s impossible to feel safe when the very staff meant to protect guests instead harasses and intimidates them. This is a hotel that not only fails to protect its guests but actively puts them in harm’s way.
I strongly urge anyone considering staying here to think twice. If you value your safety and want a professional, respectful experience, stay far away from Mama Shelter Bordeaux. This is a place that blatantly ignores guest concerns and enables aggressive behavior from its staff. I wouldn’t wish this experience on anyone, and I’m speaking out to make sure no one else has to go through what I did.
Avoid this hotel at all costs unless you want to risk being attacked and left vulnerable.
