Mama Shelter Lisboa

Great location with a lovely design and style throughout the hotel. The staff were friendly and welcoming, making the stay pleasant. Although the room was small, it was comfortable and well-appointed. The breakfast was fantastic, offering a wonderful start to the day. The only downside was that noise from outside easily came into the room, which affected the overall comfort.

We stayed 5 nights here in early December and it was great. We asked for a quiet room and happily got put on the 7th floor. In spite of several Christmas parties and the in house disco during our stay we didn’t hear a thing. I can honestly say I’ve never been able to sleep in any hotel before without wearing earplugs so well done for that alone. Our room was small but adequate with very comfortable beds and lovely crisp cotton bedding. There’s a fridge, safe and (on arrival only) small bottles of water. They don’t replace these which is a shame, and unless you are in the most expensive room you don’t get tea making facilities so take a travel kettle. All the staff are young and helpful and will order taxis, give restaurant recommendations etc. We ate one evening and both the pizza and meals were good. We also had one breakfast which was excellent. A vast array of very good quality and diverse foods to suit everyone. If you book it the night before rather than walk in you get a small discount. You won’t need lunch after. Finally, the art throughout the hotel, especially the ceramic sea world created in the restaurant is fantastic. |Just round the corner is a tiny restaurant called Pomme which has innovative and healthy food which is delicious, and not far beyond is Honest Greens if you are craving something fresh after all those pastel de nata!

Staying at Mama Shelter was such a treat—I can’t wait to go back! The location is perfect; I could walk to most of Lisbon’s highlights right from the hotel. The room was cozy but had everything my friend and I needed, and we never felt cramped. I loved the playful decor and the modern bathroom, especially the steam in the shower—it’s the perfect way to unwind after a day of exploring. I arrived a few hours before check-in, and the staff went out of their way to accommodate me early. Every day, I’d come back to a spotless room with fresh towels, which was a lovely touch. The staff really made the experience special; they were friendly, helpful, and always up for a nice chat, which made me feel right at home. Mama Shelter has a great vibe, especially with the rooftop bar and the cozy indoor bar. The cocktails were fantastic—unique and well-made, thanks to the talented bartenders. And since I’m American and always need plenty of water, they made sure I had bottled water whenever I asked, which was a lifesaver. (𝘭𝘰𝘭 𝘥𝘰𝘯'𝘵 𝘫𝘶𝘥𝘨𝘦 𝘮𝘦) I can’t recommend this place enough. From the location to the staff to the little details, everything made my stay truly memorable!

What lovely surprises when discovering this hotel.. Already the smiles, and an attentive team that takes great care of the customers... We feel very good there. The bar and restaurant area is magnificent and well done to the cooks and waiter (Ali)...we have a great time there.. The room was very clean...well appointed...top bedding...Mama Shelter spirit which adds extra charm.. A few meters from the Rato metro..you will quickly be at the center of Lisbon's entertainment.. Thanks to Ali

Had a fantastic stay! The Front Office team made all the difference – they were warm, welcoming, and went above and beyond to ensure we felt at home. We were lucky to be there for Halloween and enjoyed a fantastic dinner with an amazing Halloween party afterward. The decorations were so creative, and the team’s costumes added such a fun and festive vibe to the evening. Check-in was smooth, and any questions we had were handled with professionalism and kindness. The team’s genuine hospitality made our experience truly memorable. Highly recommend this place for anyone looking for a comfortable stay with exceptional service and unforgettable themed events. SPECIAL THANKS TO ANA AT THE RECEPTION AND SERGIO IN THE RESTAURANT!!!

During our recent stay at Mama Shelter Lisbon, we had the pleasure of being served by Ali, and I have to say, his service was outstanding. From the moment we arrived at the restaurant, Ali made us feel like we were the most important guests in the room. His warmth and genuine friendliness created a welcoming atmosphere that set the tone for a fantastic dining experience. Ali was incredibly attentive throughout the meal, ensuring that we were comfortable and that our needs were met. He was knowledgeable about the menu and offered thoughtful recommendations, helping us make the best choices for our tastes. His timing was perfect—checking in just enough to make sure we were happy, but never intrusive. It’s rare to encounter someone with such a natural ability to connect with guests, and Ali definitely stands out in that regard. His excellent service added a personal touch that truly enhanced our visit. We’re already looking forward to our next meal at Mama Shelter and hope to be lucky enough to be served by him again. Thank you, Ali, for making our experience at Mama Shelter Lisbon unforgettable!

We do love Mama Shelter Lisboa! We did discover them thanks to our stay previously at Mama Shelter Roma. Great location , amazing staff and incredible food. They do have a lovely rooftop terrace and they have lovely dj and live music. Brunch it’s a must do even if you do not stay at the hotel. We have done it during weekends and Christmas and the food is delicious plus you get free Mimosas!!! A must brunch while in Lisbon for sure.

Absolutely delicious, great service. The waiter Tanvir was so welcoming and very helpful with advice. We did not stay in the hotel, we popped in on chance to have a meal. Great variety for vegetarian and meat/fish eaters. Lovely ambience, well worth a visit.