Mama Shelter Lisboa

What a great hotel! While the location isn't in the center of the action (it's nice and quiet area), everything was very easily accessible by foot or public transportation. The room was very clean, cutely decorated and the bedding was exceptional. The comforter was so cozy, it was the best sleep I had for my whole holiday! Staff was friendly too. I would stay there again!!

Very okay stay. Pretty disappointed but you get what you pay for. Room was EXTREMELY small. We could not open our suitcases. However, the view was nice and it was quiet. We were celebrating my partner’s 30th birthday which I told them ahead of time and at check in we were told there was a “birthday gift” in the room. Again, disappointed to find the “birthday gift” said “happy anniversary” 😑 The restaurant was good but VERY expensive. Twice as much as our meal at Porta Final. Also we booked the stay with our credit card and our reservation said we had a 10 euro hotel credit. However when we tried to use it at the restaurant we were told we could only get 1 glass of “welcome champagne.” The booking clearly said we could use it for food or drinks, so limiting it to a cheap glass of champagne for one person that we didn’t want was again disappointing. It’s also a 30 minute walk from any sightseeing. The lifts were also incredibly slow. We waited 10 minutes once to get down from the lobby to the second floor. I would not say again, but the staff was friendly.

The hotel and the room seemed focused on design at the expense of hospitality. Lots of branded gear for sale in reception but nowhere to sit or lounge. The room, likewise, had Halloween masks on the lights (cute) but not one glass or cup to drink water from, no tea or coffee making facilities (and no room service as an alternative). Nowhere to sit other than the bed and an uncomfortable chair in a corner by a table too small and badly positioned to use as a desk. I travel very regularly and the hotels I return to are those where staff and facilities are geared to feeling comfortable and welcomed rather than Instagram friendly

Fantastic stay for a long weekend exploring Lisbon - walkable to the city centre, or by scooter if you can brave the cobbles. Staff were really friendly, the rooftop bar is fantastic- with excellent views, and though we didn't use the restaurant, it was nice to know we had a backup for food if needed. Will be keeping an eye out for Mama shelters for other city breaks

Loved staying here! My room was small but had everything I needed. Bed was comfortable, linens were cozy. The restaurant was great and poppin at night (which I loved). The roof top deck was amazing. I would stay here again.

Hotel was super cute and eclectic. The rooms were decent in size, but not much storage. Bed was comfy, and towels were big and fluffy (no washcloths), the rainfall shower head was great. The room had ac, but it didn't really cut it, we had to still open the window at night. The food was great in the restaurant and the rooftop, we are there a few times during our stay. Pizza was coal fired and had a great crust! The shrimp tacos were a little bland for our liking. The bartenders in the rooftop were super friendly and talented (bottle flare and beautiful craft cocktails). They have a dj on the rooftop and the restaurant on certain nights which really created a nice vibe!

It wasn’t a pleasant stay overall . I noticed the broken tap at the bathroom as a first thing and I informed the reception. I was told that someone will come to fix it the next day but no one came. My hand was touching to the sink and dirty water at some point while washing my hands. There were flies in the room even though I didn’t open the window. The last day I saw a bug in the toilet. The toilet paper holder was loose. I went to the rooftop and ordered Roast-beef but they didn’t tell me there are 2; one with the hash-brown and tomatoes and the other one is simple. So they brought the expensive one which was 10 Euro more. Also they charge you extra during the check in and they deduct from this amount when you consume food and drinks that was a bit confusing and unnecessary makes it hard to track. The rooftop was nice. The food was good at the restaurant. Breakfast was also good I had 2 times.

About the restaurant. They advertised happy hour 6-8pm on the terrace. The terrace is a section on the street in front of the front doors. Tiny. People go inside plastic covered section to smoke. It felt like that room for smokers at an airport. Suffocating. We walked inside and they said no food is available until 7! lol the whole thing seemed like a joke. We had lunch here previously, very mediocre food. Fun atmosphere.