Mama Shelter Lyon

I just had a two night stay at Mama Shelter and is was a great first stop on my vacation. Simple, clean rooms with awesome showers and comfortable beds. Sound deadening windows, blackout curtains and air conditioning made for an easy turnaround after a long flight. Trendy restaurant with an impressive kitchen, producing excellent food at great value. All of the staff were very accommodating and friendly with my very broken French - a great stop for English-speaking visitors.

We really enjoyed our stay at Mama Shelter Lyon. The hotel was in a decent area, good cafes, bars and restaurants were pretty close, and we were able to walk to most places from the hotel. Buses, the metro and tram stop are close by too. The room was pleasant and quiet. Hotel staff were great.

Hotel lacked an ironing board, a water kettle or anything to make coffee/tea, there was not even a bottle of water, which I expect from a 350 euros hotel. The room was too warm for my taste and I could not reduce the temp.

I’m usually a big fan of the Mama Shelter chain and have had great experiences at both Mama Shelter Dijon and Mama Shelter Shoreditch. Unfortunately, this particular location didn’t live up to the same standard. The immediate neighborhood felt unsafe, and the hotel itself had more of a budget hostel vibe compared to the fun, welcoming atmosphere I’ve come to expect from Mama Shelter. I still love the brand overall, but I wouldn’t choose to stay at this location again.

Very clean, spacious and nice room. Great place with good service and nice restaurant/bar. I thoroughly enjoyed this hotel!

Chill vibes, cute decor, amazing breakfast options (book with a breakfast add-on - you won't regret it), next level restaurant, fun and quirky souvenirs, decent price point, fantastic service and solid value for money. Staff are gorgeous and truly helpful human beings. Merci beaucoup mama...

Went there to the restaurant two times, one with my husband at dinner and one with my coworkers for brunch, both times was pretty good , great atmosphere and very friendly staff. I forgot to take pictures because I was so hungry and exited 😅 I must admit that the brunch was my favorite, so many delicious options and we were all very content and full at the end. The place is well decorated and big enough for a big group. Definitely coming back soon.

The reception is unhelpful, and although we asked about the parking conditions at the hotel, the lady at the reception desk didn't warn us about the dangers of car theft, but simply informed us that parking in front of the hotel is free until 9:00 a.m., while parking at the hotel costs €24. The next morning, we found the car broken into, and our main luggage and valuables (laptop, smartphone) had been stolen. When we asked to contact the police, the reception team (different people than the previous evening) initially responded very hesitantly (I have to speak to my manager first), then gave us the address of a police station that had been closed for three years. After reporting the burglary to the police, we contacted the reception again; the colleague (manager?) who had been at the reception that morning was still there. We pointed out again that we were very disappointed that we had not been made aware of the large number of car break-ins in Lyon and that several passers-by had confirmed to us that this happens very often in the immediate vicinity of the hotel. The statement that this has only happened 1 or 2 times in the last 3 years is very doubtful, but even if this is the case, 2 car break-ins are too many not warn your guests. This time again, as in the morning, the reception desk showed no empathy or even a word of regret, unlike innocent passersby on the street did. We subsequently researched the situation and found that there have been between 9,300 and 9,700 car break-ins in Lyon in recent years. I think the reception staff are also aware of this critical situation, and I find it very regrettable that guests are not informed of the very high risk to park cars on the street close to the hotel.

Well designed and attracts a creative and cool audience. The room however didn't allow too much creative freedom though!