Brittany S.
Google
I’ve been eating at mama’s pizza for the last few years. Today I ordered two pizzas. My guest and I each ate half of pizza that were completely different. We both have some mild to severe symptoms of food poisoning now.
I’ve ordered from mama’s pizza a lot because they have the low carb, low sugar, cauliflower crust. They are hit or miss if they get my order right. I still continue ordering because of that cauliflower crust.
Tonight is different though. Out of respect for their business, I called to let the manager know that I and my guest ate something so bad that we were “peeing out of our butts.” I told him that one of his employees likely needed to wash their hands more, and that’s all I wanted from them. I just didn’t want to get sick if I ordered from there again. I thought I was doing something for others, being courteous by calling, hoping no one else would get sick.
He then proceeded to tell me I was wrong, that there is no way we could have food poisoning or symptoms that fast. He said the onset normally takes a day and a half or two. This was the only meal my guest and I had eaten today. Hours later, we both have stomach cramps, and we both can’t stop having diarrhea. Luckily, I have not vomited yet, but it’s still pretty bad.
I think what’s worse is the management’s response, and trying to gaslight a woman into thinking she didn’t receive food poisoning. Based off that manager’s response, I won’t be eating here again. What kind of manager won’t even tell their employees to wash their hands and blames the customer instead? I couldn’t believed he said I was lying. What would I have to gain? I’m sick from eating there and just wanted to prevent it in the future. I feel horrible and so does my friend. I can’t believe this is the way they treat their customers.