Mammoth Hot Springs Hotel & Cabins

The staff and tour guides and every single person working here consistently two things: 1. Phenomenally friendly and 2. SO happy to be here and serving the public in this incredible place. I didn’t have any idea this was the first winter Mammoth remained open because they didn’t show it - they all appeared to be completely in the know, prepared, and happy to help. It was so wonderful to have such friendly service and greetings from every single employee going above and beyond throughout our stay. I really hope they continue this, because it was an unforgettable trip for us.

I am a local so I usually just visit for a day trip or camp, but wanted to hang out in November. I was able to check in early (only 8 check-ins that day), I got to choose which floor. The room was beautiful and super clean. Two queen beds and the bathroom had a claw foot tub! Room was quiet and comfortable. I was told by many to eat in town, which I did..I had some snacks for later if needed. I did go to the restaurant to have a glass of wine. They only had chardonnay, but it does get slow in the off season so obviously they can't carry as much inventory. Maybe grab a bottle of wine in town too :) Everyone was very nice, definitely would stay again. (Locals winter discount rate too!)

We had an AMAZING experience at Mammoth Hot Springs Hotel! I called with lots of questions but Kathleen and Amy were super patient and helpful. They had asked what brought us to the area, when I explained my wife was pregnant and we were staying for our “baby moon” they upgraded us to a suite at no charge. The room was incredible. So comfortable and nice. We ate at the restaurant as well and Deandre was also absolutely terrific. We would highly recommend this hotel and would love to stay there again! We truly can’t say enough about how great our stay was!

The group at Xanterra keep delivering a nice experience. From check through our check out everything was well thought out. But what makes it special are the staff!! Always friendly and helpful. Always willing to take the time to answer questions or help out. I hope that Mike appreciates the great people that work for him.

This was a cute hotel. Reception wasn't as friendly or thoughtful as the Old Faithful Snow Lodge when I checked in. The walls were thin. You could easily hear whenever someone was talking in the hallway on the first floor. Make sure that if you're staying multiple nights and don't want housekeeping to knock on your door in the morning to put up a do not disturb sign. It says on the info sheet but reception didn't mention it upon check in. I didn't even have a do not disturb sign in my room so I got knocked on multiple times the next morning. The rooms were maintained in an art deco style, which I enjoyed. The map room was beautiful. Housekeeping left a note about how Star Trek was filmed on the terraces and I really appreciated that personal touch. There are microwaves in the room, which I was surprised to find. The electric kettle in my room had rust spots in the bottom so I just used the microwave to heat water. I would recommend staying at the hotel if you're looking for quick access to Tower or Lamar Valley. Otherwise, it would not be my first choice for Yellowstone.

We stayed 3 nights in a frontier cabin with bathroom and were very happy with our choice.||The bathroom was small but adequate, and the room was comfortable and well heated.||There was no coffee maker or microwave in the cabin but there was a barista at the hotel every morning. There is also no wifi in the cabins, but there is at the hotel so you can use the wifi whilst having your morning coffee at the hotel. Some families were having barbecues or picnics outside their cabins for dinner. We ate dinner in the dining room and the food was great (although be sure to get there early as there was usually a queue for dinner).||Wild elk move around the cabins so you do feel like you are in the wilderness.||If I were to return to Mammoth I would choose to stay in a frontier cabin again.

We stayed in one of the rustic cabins for a second time and we were once again very satisfied. Not a lot of amenities but clean and comfortable while watching and listening to the elk. The staff was friendly and professional. We still feel as though the price is quite high but it is in line with other rooms in West Yellowstone and Jackson Hole.

My family and I stayed in the cabins for 2 nights while visiting mammoth springs. The cabins were too small, and only had 1 or 2 outlets, but we found out they’re historical, and I respect and admire the hotel and cabins’ history. |The grounds are amazing, and we enjoyed walking around them, eating in the dining room, going to the gift shop and museum, as well as the close proximity to the springs.|The 1st night we were there, it snowed, so we woke up to a winter wonderland, which was a treat, since we are from Texas and don’t see snow often. There were elk there too, right outside our cabins and on the grounds.|I enjoyed it here, just wished the cabins were bigger, had a coffee maker in the room, and |breakfast was less expensive. It was $19 per person, plus tip for the waitstaff.|Not sure about the hotel amenities, since we stayed in the cabins.

We had a terrible stay here. First, the cabin we stayed in had no room for our luggage! It had two queen beds and a tiny bathroom with a shower stall and toilet, with the sink in the main room. That was fine, though the bathroom smelled bad. But the beds took up the whole room. We had to get really creative to find room for our suitcases. It's a good thing our kiddo could climb over to the other side of the bed, because one of our suitcases had to block the way over. The garbage/recycling bin was huge, and we moved it to between the beds in front of the nightstand, so we could put other suitcase where it was, and then we just had to get into the beds near their foot instead of normal. Then we had to shove things behind the door even though it wouldn't then open all the way, and under the sink. It was pretty uncomfortable. Why make a room for tourists with zero room for luggage? But the biggest problem was when we got terribly sick with either a stomach bug or food poisoning our last night there. My son and I were pretty much taking turns throwing up in the toilet and the sink, in between diarrhea, we were so sick. After several hours, I donned a mask in case it was contagious and managed to get myself to the front desk to ask for help. The young woman seemed sympathetic and got a manager, but the manager was basically like, sorry, nothing we can do. They were able to give me an extra towel. I didn't see how we could check out on time, because we couldn't stop throwing up. But they wouldn't even let us stay an extra hour or two. I understand they are fully booked and could not offer an extra night, but an extra hour or two in our predicament would have been a world of difference and still allowed time for cleaning between guests. Unfortunately, they had terrible customer service. One of us was having diarrhea at the same time as needing to throw up, and it went on the bathroom floor. We cleaned it as best we could, and I let the manager know so the cleaning staff could be extra attentive to that area after we left. He said he'd send someone over now. What?!?! Did he not understand that we were throwing up pretty continuously and could not possibly have someone come into our tiny cabin to clean? I explained that couldn't work. It was like he didn't care and wasn't paying attention to what I was saying. I could barely stand up in front of the desk, and he wouldn't even look at me, even though it was early morning and no other customers were there. So we had to somehow manage to get our things together in between throw-up events, and get it into the car. One of us threw up outside the cabin as we were leaving, and after we drove away, we had to stop and throw up by the roadside. We had no choice, we weren't allowed back in the cabin and had no access to a bathroom. Terrible customer service. And guess what? An hour or so later, we were not throwing up very much and would have been able to pack and get out. Just an awful experience, that manager was terrible. There was supposedly free wifi, but it was almost nonexistent. No cell service. No amenities. I didn't expect any, but just saying. Oh, and the rooms were supposed to have a hot water/coffee maker, but it didn't. I would NOT stay here again.

We stayed one night in one of the larger cabins. It had 2 rooms, each with beds. Our side had a Queen, while the other side had 2 full size beds. It worked great for us and our kids. The view from the cabin was amazing! We could see Mammoth Hot Spring and we had hills behind us. The hills often had elk just roaming around and eating the brush and foliage. It was quite amazing. We didn't try any of the restaurant food here as it was just a stop over. The drive around the Hot Spring was totally worth it. We were able to hike a little of the boardwalk around the hot spring to get some pictures. Not a lot of water running currently, but that is always changing. We had a great time. There is a small town very close called Gardiner that has some great little restaurants and gift shops. You'll also find gas and other lodging there. This is a great place to get supplies before heading deeper into Yellowstone, because once inside the park, there aren't many options.

First night in Yellowstone. Stayed in a cabin. Comfortable. Weather is great! Enjoyed the lounge. Restaurants are mediocre but nature makes up for it.

Free WiFi included with your stay (there are other reports that claim WiFi is not available. This is not true as of this review. This review is for the cabins. The floor carpeting is very dingy, but it looks like they have been vacuumed often. It would be better if they installed hardwood flooring or something easier to clean than what appears to be 20 year old carpet. The bathrooms are clean but small, with the bathroom sink outside of the bathroom area. The heating unit is located directly underneath the coat rack--I'm surprised it hasn't been cited as a fire hazard. No thermometer to tell what temperature the room is at--just a dial that goes from 0 to 10. A guessometer. Some advice for operating the unit: Adjust the knob until it turns completely off. Then inch it forward until the unit kicks on. Wait until the room reaches equilibrium and it automatically shuts off. Nudge up or down to your liking. The dial is extremely sensitive and you'll easily fall into the "all or nothing; inferno or ice cold" trap if you're careless about it. Not the worst cabin/hotel I've stayed in, and I understand we're paying "captive audience" rates in the national park...but more effort could be put into these places. $350 per night could at least afford a steam cleaner or a decent heater/ac.

You stay here because it is in the park, not for the accommodations. Hotel and rooms are lovely, just refurbished. Big rooms, mini fridge, microwave in room. It's the bones of the building that are a problem, the building is very old so if you are on the first floor, like we were, you hear every footstep from the room above. Every footstep. Not just some. Every single one. Bathroom is a beautiful old style tile. Beautiful but tough on functional space. If you have any balance issues, getting in and out if clawfoot tub/shower could be a challenge. But, the reason to stay here are the elk grazing in front of the hotel, the quick walk to the terraces and the calm of the morning.

Stayed 1 night in the main hotel with bathroom. 3 stars for location and historic charm, -2 stars for first floor room. I think a herd of bison stayed in the room above us. WiFi is indeed available and some GPS/cel coverage. Walking distance to the hot springs and restaurant.

This place is horrible. Tiny, musty, flies follow you in the door. Run and find a different location. We moved to the Antler Inn and were pleasantly surprised. We got a king suite for almost half of what the 10x10 cabin was. It's clean and roomy. Would highly recommend the Antler Inn in Gardiner. It's about 10-15 mins away. Christopher answered the phone and helped us out. He was very pleasant to work with and took great care of us

This is a beautiful, historic hotel. The hotel rooms have been recently renovated and I love that they kept some of the historic features. Although this hotel is located in the far north/west corner of the park we found this hotel to be a perfect base for us to explore Yellowstone. We were also very close to the exits to Gardiner and Yellowstone West. Services were limited since we visited during Covid but we were able to call for anything we needed. I was a bit concerned about the fact that the hotel has no air conditioning since we visited in August but the temps at night kept the hotel fairly cool. We also were able to keep the window open all night since it had a screen and we were on the third floor. There are no TVs in the rooms and the WiFi was very spotty. The general store just next door was very convenient and the restaurant offered take out service for breakfast and lunch. The hotel is easily walkable to the Mammoth Hot Springs Terraces. For the price per night I would have liked to see air conditioning and reliable internet service but overall I was very happy with this hotel.

Stayed two nights in the frontier cabins in June. They're dated, small & a bit cramped, but were clean. Because of covid, our room did not have any cleaning but you could get fresh towels from the check in desk. There's no AC but a small fan was provided. Thankfully we brought our own box fan that was more powerful. Beds need me mattresses. There was some nice patio furniture on our porch. We got a great view of the prairie dogs playing on the lawn. There was only 2 of us in our room, and I couldn't imagine 4 staying in here, but it worked for us.

Beautiful hotel in a great location near the northern entrance to Yellowstone with lots of elk all over the place. It's a short walk to the general store and hot springs. There's a beautiful lobby a d outdoor porch where you can watch the animals. Nice restaurant plus a big coffee shop called the Map Room

I was traveling around Yellowstone National Park and all the research and reviews said to stay in the Mammoth Area as a good base to explore the north side of the park. Due to the COVID pandemic, there is only one hotel available in this area and the hotel fills up really quickly. The Mammoth Hot Springs Hotel is apparently one of the oldest hotels in the park, and is currently managed by Xanterra. Xanterra manages most or all of the hotels within National Parks (I stayed at Xanterra managed properties in Grand Canyon) and they offer a range of accommodations. Even though they offer a range from basic to more upscale, not of them go beyond a 3.5-4 star rating. The Mammoth Hot Springs is considered on the higher end in terms of star rating, price, and accommodation value. I was checking in June for travel in September but the booking only opened up in July, and once it did I booked my stay. Due to the pandemic, the fare was refundable even though the full payment was due at booking. Check-in is technically at 4pm but we pulled up to the lobby around 2:30pm and we were able to be checked-in and receive the key to our cabin. The lobby did have COVID procedures in place with limited number of guests inside, social distancing stickers on the floor, contactless payment, screens between the hotel attendant and yourself, and limited interaction between staff and guests. The lobby itself looked grand and had a huge entryway with a gift shop on left, the check-in desks on the front and entrances to the dining room and upper floors behind the check-in desk. Due to COVID restrictions, you could not congregate in the lobby but there were seating outside and there were lots of people sitting outside - either eating or taking access of the wifi, which was only available in and around the lobby area. We received our key and went to our cabin. The hotel had standard hotel rooms connected to the lobby or had individual cabins behind the hotel; I believe the hotel rooms were not being used and mostly the cabins were in use during the pandemic. Each building contained 2 cabins and they were basically somewhat-upscale versions of camping cabins. Each cabin had a separate entrance and its own porch with two chairs and a table outside. Once inside, everything was in one room. As you entered, there was a little coat hook on the left-hand side and a trash can/recycle/compost bin on the right side with a tray and ice bucket on top. The left-hand side also contained the small sink, towels, as well as hand-soap and lotion bottles (which were refillable to reduce waste). The bathroom was also on the left-side, was extremely compact width-wise, and contained a toilet, towels, and a small shower which had shampoo, conditioner, and bodywash in refillable bottles. Along the right-side were the two beds with a night-stand in the middle. The two beds were decent enough and comfortable enough for a good nights sleep, but there needed to be more blankets and other covers for those who felt cold. The room lacked amenities such as AC, and while it did get really cold at night so there was no need for AC it was hot during the day so AC during the day was definitely needed (there was a small fan but it did not look clean so were hesitant to use it). There was one restaurant on the hotel property and this was the only restaurant that was open in the area. This restaurant served the same menu for lunch and dinner so my suggestion would be to come prepared with either your own food, or prepared to pay a lot of money for the same food at the restaurant or to buy some basic supplies from the general store on the hotel grounds and make your own food there (we did a combination of the two since the food at Mammoth was exactly the same as what we had at Old Faithful). This was my third experience staying at a Xanterra property. When I first stayed at their property in Grand Canyon, I did not know what to expect so I kept my expectations low and was pleasantly surprised at the good quality of the hotel. I was expecting a similar quality at both Old Faithful and Mammoth and they were not of the same quality; both of these looked older and more utilized (ie not as updated) as the other hotels. Despite the lack of luxuries and the lack of updating, the price paid for the hotel is extremely high and I understand we are paying for the convenience of staying the park but given the price I would expect the level of amenities similar to Grand Canyon. I would rate the hotel in Grand Canyon as 3.5 stars and would give Mammoth 2.

I am devastated!! Trip ruined!! We had reservations and got a e-mail today saying that the rooms we selected (without bathroom) were not available and our reservations are canceled!!!! No other availability except hours away at over $400 a night!! We have no refundable plane tickets and the first time we every sprang for 1st class!!! You RUINED our vacation now we have no where to stay!!!!!!! You should never have posted the rooms as available if you ever thought they would not be open. You "hoping" they would be open screwed my family over!!!

Spent one night here in a Frontier Cabin during our stay in Yellowstone National Park. The cabin here was a bit bigger and nicer than the cabin at Lake Lodge. No refrigerator in the room, but they did have recycled wine bottles as glasses to use with the ice bucket. The ice machine was a sort walk away in the main hotel. I also liked that it had a rather large covered deck that you could sit outside on, imbibe your favorite cocktail and not get hit with any precipitation. And an elk did stroll by our cabin in the morning, but I failed to get a picture.

This is the second time we stayed at this location, the first time, we had a room with shared bath in the main hotel, but this time, we were only able to get a cabin with shared baths due to us not being able to book any sooner. We do a lot of tent camping, so the shared facilities didn't bother us at all. The cabins were actually a nice upgrade, with a comfy bed, a small desk and a sink in the room. Yes, you still have to use the main facilities for restroom and showers, but they were clean and in good condition. The cabin had a small porch area with two chairs, a queen bed, a fan and a small wall heater for cold mornings. I wish they would offer a mini fridge and maybe a coffee maker, but I guess they want you to use the shops and restaurants on site. Overall, I might actually prefer the cabins over the hotel (if you have to pick shared facilities), the cabins were rustic but cozy, plus standalone and pretty quiet.

The hotel is very expensive. The rooms were nice but there is no service to speak of. The dining is very limited and to say the food is decent is a bit of a stretch. But it is Yellowstone so there is that.

During our stay at the Mammoth Hot Springs area in July 2017, the Mammoth Hot Springs Hotel building itself was closed for renovations. Nevertheless, we landed a "Frontier Cabin" with two queen beds and a private bath which remained open despite hotel renovations. Some of these cabins have private baths and some do not; therefore, three shared restrooms and shower facilities were around. Days were quite hot and nights were cool in July 2017. These cabins do not have AC, but this particular cabin had windows in the front and back, and a plug in fan which allowed for adequate ventilation. It was still hot inside during the peak afternoon hours, but tolerable so long as we were wearing shorts. At night the temperature in the cabin was comfortable and adjustable simply using the windows. The main cabin and bathroom both had a small wall unit heater, but we never needed to used it. The cabin came with a plug-in cooling fan, hair dryer, hand soap, hand lotion, two disposable make-up removing wipes, laundry bag, shampoo, conditioner, and body wash. Glass cups and an ice bucket were also provided, but there was no coffee maker. The main cabin area, sink area, and nightstand were in clean condition. The bathroom floor was a little dirty. However, the shower curtain was quite gross with orange mold all over the bottom (hard to see in the picture, but it's there). Since the curtain was too long for the shower, it bunched up and was in the way. Despite how conscious you are of trying to stay away from the curtain, it ends up rubbing against your leg. This cabin is very small. It's a challenge to find a spot on the floor to put your stuff (there was only three of us and each with one piece of luggage). Once your stuff is on the ground, it becomes difficult to move about the cabin. Each cabin also had a nice porch with two chairs and a small table to relax at. We basically never stayed inside the cabin unless we were sleeping or getting ready. These cabins are located behind and off to the side of the main hotel building. Our particular cabin was in the back corner of the lot, but still, it was only a short walk to the hotel dining room, grill, general store, and visitor center. It was probably peaceful because we were all the way in the back and away from the bustling noise of the hotel and road. Some cabins are lining the back, and some are in clusters with a common grass area. We were lucky to have a cabin facing a common grass area. Elk came to this patch of grass area to graze and lounge. A clear benefit to getting a cabin vs. a hotel room is parking. You get to park directly outside your cabin. All accommodations within Yellowstone and other national parks I've stayed at are pricey. The price you pay is for being in the actual park, not the quality of the room or cabin itself. In this cabin's instance, I would say it's reasonably pricey. If we would have stayed in a motel in Gardiner, we would not have had the same "Yellowstone" experience.

LOVE this place!!!!! Stayed here 2 times over the years. I love the little cabins. I'm not a huge fan of the bathrooms being outside- i held it in a lot at night because i was scared of getting attacked by animals haha. But at the same time it's kind of fun. Every morning, there's the entire earths population of elk just hanging out all over the property. So cool!!! I will always love this place. Heaters work really well.

Our stay here was very pleasant! Not a lot of crowds, and with it being right inside the park it was easy to spot some wildlife as well! The hotel is old and so when we first entered it gave us "the shining" vibes but in a way it added to its charm. We had a claw foot bath tub in our room that was very enjoyable (not to mention the large water-fall style shower head ). The coffee downstairs in the parlor room was very charming and relaxing. The hotel is right near the entrance to Yellowstone and Gardiner is close by if you'd like to sneak off for a dinner out. Overall a relaxing place to stay.

We loved the location of this hotel. We stayed in the cabins and had an Elk family right behind the hill of our cabin! The cabins are walking distance to the restaurant and ice cream shop. You can easily walk to the Mammoth hot springs in the morning to hike. Staff was friendly and location was great. Great star viewing at night in July.

This review is about the actual hotel building -- not the cabins. We had a nice stay at this quaint historic lodge. Despite being overpriced (for Yellowstone area), the location is outstanding and the hotel is very picturesque. The hotel staff was very nice and cheerful, despite having to handle many cancellations because of the snowstorm. Our room had a brand new bed, new carpets, and a fresh coat of paint.

Yellowstone is amazing but the stay was far from amazing. The front desk staff were not welcoming. If you are lucky enough to get a cabin with a shower, the hot water only lasts about 10min. When 4 people need to shower it makes for a crappy morning. I asked about the showers not being hot and the front desk was no help at all. They acted like they had never had this complaint before and then offered no help regarding the issue. Everytime, I asked a question to the front desk the answer was always, "I dont know" or No. Never a smile or an attempt at answering a question. Pass up on this location if looking to stay in Yellowstone.

We had 2 of the rooms that had their own bathrooms and the rooms themselves were nice but it was SO HOT we couldn't sleep. We knew ahead of time there was no a/c but thought the cool night temps and open windows would keep it cool. We were so wrong! They provide 1 fan but upon request did give us a 2nd one. I hung my pajamas behind the bathroom door and when I put them on at night they felt like they'd just come out of the dryer. Not nearly enough electrical outlets. The bathroom outlets won't charge if the light switch is turned off so we had to unscrew the bulb at night to use the outlet for charging. The map room was nice to sit in at night as it does have some air and the staff were very helpful.

Arriving at the hotel, I was exhausted - just drained from two days of battling winds on my motorcycle. After a short hike around the bone dry travertine springs and startling a few elk, I headed back to my room for a nap ... only to discover... THIS WAS THE MOST COMFORTABLE BED ON THE PLANET! I consider it one of my biggest failures on this trip that I did not pull up the sheets and photograph the label of the mattress so I could get one for my bed at home. This was the nicest, most comfortable bed I have ever slept on - and not just because i was tired, I swear! The hotel is actually a nifty historic building - around 100 years old and quite reminiscent of the sort of buildings that McMinnamin's Edgefield location: multiple floors, wood floors under carpet runners, thin walls and shared showers. This means that the sound insulation is not nearly as good as in more modern construction, so it was with great chagrin that I finally, after enduring 30 minutes of conversation being shouted down the hall by very noisy 50-somethings, opened my door and called out "Hey, it's after 10 - people are trying to sleep and we can hear your every word!" They were very quiet after that, thankfully. I slept soundly until about 3 am - a moose came and yodeled under my window! I saw so many different animals on my trip - but never saw a moose, but at least I heard one serenade me in my room! The room was pretty basic - and I do confess, that as tired as I was when I got to my room, seeing a baby coyote stuffed animal sitting on the bed just made me feel so happy - I almost was willing to pay the fifty bucks "donation" to keep it but I suspected he would not have been happy on the motorcycle trip. In additon to the two beds, there was a small sink & mirror in the room, a chair in one corner, luggage rack and a small table with a coffee maker. Worked great for making instant oatmeal for breakfast with my tea (and miso soup for dinner because I didn't want to wait 45 minutes to dine in the restaurant!). Very nice gift shop downstairs, too - nice staff.

One of our favorite places to stay in Yellowstone--love the Mammoth Hot Springs Cabins. The cabin was comfortable; very comfortable bed, a sink/mirror in the room, and my favorite--a small porch on each cabin with a table and chairs. Perfect for sitting out after a full day of sightseeing, playing a few hands of cribbage and listening to the elk go "loco" for each other. There is a convenience store/gift shop type of place nearby, and two dining options. When you walk out early in the morning, expect to see elk and perhaps a few bison just walking around the grounds. This is truly a special place to stay in Yellowstone. Highly recommended. And for less than $100 a night, you cannot beat the price.

After a full day of touring Yellowstone on June 24, 2011, we checked into our cabin at the Mammoth Inn Hotel and Cabins. Despite making the reservations months ahead of time, the only accommodation available was a very expensive hot tub cabin. Checking in was a breeze. The cabin, which I guess was built around the 1930s or '40s, was in excellent repair and nicely updated, with a fenced in hot tub area outside. The location was very quiet and parking was right outside the gate. Dinner was at the Mammoth Inn Dining Room, where I enjoyed a sampler of sausages from game animals and a savory bison rib-eye steak. Reservations are not accepted and it can crowd up later; however, there is a nice bar area in which to wait. We truly enjoyed our Mammoth Inn cabin and would recommend the non-hot tub ones as a wonderful lodging option in north Yellowstone.

Because of the Covid-19 we weren't able to celebrate our 50th wedding anniversary in Feb. We decided to take a trip to Yellowstone and stay at Mammoth Hot Springs and rent a cabin with a hot tub. Hot Tub did not work. Maintenance tried but couldn't get it to work. Management came still no joy. This cabin rents for $346 a night. No coffee pot in room so you have to buy coffee at the dining hall which wasn't open to dining just take out. $2.75 a cup. Their food was crap and expensive. They did give us 24% off but that was still $260.Should have been at least 50% because it was a special time for us and it sucked. Sorry but we'll stay in Montana and drive in next time. Why NPA isn't running concessions in National Parks but you all know how government works.

We stayed in one of the Mammoth cabins for 4 days. It was PERFECT. We had one of the cabins without a bathroom/shower. It was so clean and cozy. We enjoyed the porch every night and saw elk walk right by us as we enjoyed a glass of wine. The bathrooms and showers were a few steps away, clean and there was never a wait for the shower or toilet. We loved the location and would highly recommend these cabins!

Cabins were really nasty, not clean, no sanitary, not worth the premium price u spend for being in the park. Cannot talk for the hotel though. Sheets, shower, and towels were dirty. So was the floor and ceiling. Stay away from the cabins

I was due to stay here tonight and unfortunately, the weather interferes and the north entrance closed due to snow while I was preparing to head there. I found Ricardo and the property managers to be very understanding about the circumstances. I applaud their actions and fairness!

NEGATIVE 100 STARS. Absolutely horrible management. I know that for most places like this the majority of people who stay, have good experience and occasionally there is a bad experience. Unfortunately this bad experience happened to me and my tour group. Our tour group arrived around 7:30pm, and the plan was for us to drop all our stuff in our cabins (which we paid an extra $80 for) and then walk over to the dinning room or terrace grill for dinner. A few of the hotel employees got on our bus and we all made our way to the cabins. After waiting 20 minutes in the bus, and watching the hotel employees walk from cabin to cabin and knock on doors, they finally let us know what had happened. THEY HAD CHECK IN THE WRONG TOUR GROUP. We were then told that they would give us complimentary dinner at the Mammoth Dining Room while they figured out the situation. The dinner was nice however, after finishing eating, they finally let us know at 10:30 that they would not be able to check us into their hotel and that we would need to make the 2 hour drive across the park back to Yellowstone Lake Hotel, where they had rooms available. As a tour group we were astounded with what had happened, the other tour group didn't even have the right check in number, the staff at the hotel just checked in whichever group without check a confirmation number or verifying the dates (our group was staying 2 nights, while the group they checked in was only staying 1 night). It was extremely unprofessional for they to get the groups mixed up or even worse, knowingly check in the wrong group. As a fellow tour member (who majored in hospitality) pointed out, the right thing for the hotel management to do, was to ask the incorrect tour group to leave and have them return to their correct hotel that they were booked for instead of making our group drive 2 hours at night back to a hotel that were did not pay for. When asked why they did not follow through the right crisis protocol, the manager explained that the other group's driver had been drinking that night and was not able to drive. At this point our tour member pointed out that this is not our problem, we showed up at the correct location, what happens to the other tour group is the responsibility of the hotel's management. Instead of following the right procedure they forced us to make an additional 2 hour drive back to the same location we had already drove past earlier and stay in a cabin that we did not pay for. We arrived at the Yellowstone Lake Hotel past midnight and which cut down on our tour time as we had to make an additional 4 hour detour because of the mistake of Mammoth hotel's management. The management here is HORRIBLE AND UNPROFESSIONAL, to mix up two completely different check in groups should not have happened and it affected our overall tour. Mammoth Hotel verses Lake Hotel: Mammoth hotel has a ton of wildlife action going on, we saw a herd of buffalo eating nearby and even a herd of elk chillin on the grass. After seeing all the wildlife action, it added to the sting that we were feeling from not being able to stay in this cabin of our choosing.

Mammoth was my least favorite among all the hotels I stayed in during my trip to Yellowstone (I stayed in Old Faithful, Lake village and Canyon village as well). I had booked two nights in the Mammoth hotel and one night in the cabin. The room in the Mammoth hotel was practically run down. In a room with a queen bed, there were just 2 plug points and 1 light. Read it again, one light in the ceiling. There was a table lamp, but if you need to use one of the plug points for the table fan,another one for your electronic devices, then forget about the table lamp and live in the darkness. The bath tub and washbasin were just old. The cabin was comparatively nicer, with car parking right next to cabin and much spacious room with good lighting. They allowed me to check in earlier since the room was available. They offered service to move my bags from the hotel to the cabin which is nice. Free coffee in the mornings by the lobby. So many elks in the old mammoth area. Overall my experience here just mediocre.

We booked one of the standard rooms at the Mammoth Hot Springs Hotel for four nights while visiting Yellowstone in late April. Since the hotel used to be an old army outpost, the rooms are fairly bare bones: you get a double bed (not a queen, despite what they claimed), a dresser, an armchair and a sink in your room, in addition to the little private bathroom. We were also the victims of an erratic radiator in one corner of the room, that would turn on and off at whim. As a result, some nights were freezing, and some nights were just sweat-fests. There is also no TV (not even in the cabins), air conditioning, or in-room wi-fi, so definitely bring books/downloaded movies on a laptop/whatever else to entertain yourself when you're in for the night. The hotel area has a dining room (would not recommend!), a lounge, a grill, and a general store. Between all these options, you always have access to food in some form. The general store also sells alcohol, snacks and deli sandwiches that you can keep in your room for consumption after the other establishments close. We ended up having to check out one night early, and hotel was easily able to accommodate us--we just had to pay a $20 early checkout fee, and we obviously weren't charged for the room for that extra night we didn't stay. Overall, I think next time I would just grab a room in Gardner right outside the park entrance. The rooms there seem to be cheaper while also featuring more amenities and nearby dining options.

Stayed in a one queen bed room. Nothing was clean (sheets, shower, vent above shower was atrocious), no air conditioning (and did not cool off much with window open), not enough electrical outlets (room had a fan that was not plugged in because no outlets...), noise at all hours, super creaky floors, bad water pressure, also no wi-fi or tv if you're used to those. I literally found a list of problems on a tissue placed in the guest book (see attached) and it's pretty accurate. Left it for the next person. Just unhappy for the price we paid.

The cabin was so cute and nice I loved staying there. There is no tv in the room but it has a shower and located just inside the park which is what I needed to get an early start into the park to find a campsite on a first come first serve basis. It is also an easy walk to the lodge for breakfast, lunch and dinner. The only thing is if you are looking for a cabin to be a little more isolated these are not the cabins for you as you have a whole circle of neighbors. However if you have a large group and you want to rent them all together it is very convenient.

I realized that one night in Yellowstone would not be enough time, so tried to get a second night at Old Faithful Inn. It was not available. However, a budget cabin with shared bathrooms (the low end of the Mammoth Hot Springs Hotel and Cabins) was available and I grabbed it (about $83 a night). I am so glad I did! it is great to stay within the park--TIP: best to book it a year ahead or so to get what you want. Yellowstone has little open in the winter months and even in May, not all facilities are open yet. (Lots of snow in them thar parts of the country.) Mammoth Hot Springs sits at the northern entrance to Yellowstone National Park (5 miles south of Gardiner, MT). The entire set of buildings belongs to the National Park Service, with service provided by Xanterra, who contracts with NPS for most of the food/hotel services. The buildings are laid out as if it were a small "town," although I believe that it's all NPS property. Very cleverly done. We checked into the hotel by a super friendly Xanterra employee. We were directed to our little cabin, which sits a few "blocks" from the main hotel. The cabins are in little rows, very cute. Some are duplexes and some are stand-alone cabins with a single room. My husband (Gary) and I got one of those single cabins. Very comfy bed, a little closet built in, a simple heater (that worked very well), 2 chairs, a modest little sink with towels, and a desk next to the sink, made up the room. The lighting was adequate. Missing are telephones, TV's or internet access. They do provide a nightstand and a clock. Although the cabins sit right next to each other, it was very quiet (except earlier in the day until nightfall, when the ground squirrels or whatevers they are were busy scavenging in the grass around all the cabins--really funny to watch--kids would love 'em.) I was told that 7 cabins share a bathroom, so you have to walk outside to use the facilities. There were 3 stalls and 2 showers with hooks, and dispensers full of soap, shampoo and conditioner. Everything was very clean, toasty (good heater) and in perfect working order. I also saw very few people in the bathrooms, so either they were very clean, low-maintenance people or I was very lucky in my timing! (TIP: bring flip flops for shared bathrooms--makes it easier.) INTERESTING TIDBIT: We were warned to look out for roaming wildlife when going to the bathrooms or around the cabins. The whole area is teaming with animals. We saw an elk grazing in the main city square, as well as three huge buffalo grazing right next to the entrance to one of the buildings. The hotel person said housekeeping was unable to gain access to a few cabins earlier in the day because the buffalo were blocking their way to get into the cabins! Stay here and take the hike up the actual Mammoth Hot Springs to the top and back down again (we did it, pant, pant!). Lots of steps towards the end part! FOOD: Simple food in the "town." (Terrace Grill is like fast food; the nicer dining room seems OK-didn't hear any raves.) TIP: Drive 5 miles north to Gardiner and eat breakfast there as an option. We did that-was great.

My boyfriend and I stayed at the hotel for one night during a trip to Yellowstone in early September. Our room was on the first floor and had a shared bathroom. Pros: --Spacious room with two double beds --Sink in the room so you can brush your teeth, etc. in privacy --Could look onto the lawn and see elk right from our room Cons: --No insulation whatsoever between floors, so we could hear every step from the people in the room upstairs even with the fan in our room on and the white noise app on my phone going. --Shared bathrooms are smaller than you would expect. Two toilets for women and a separate room with one shower. I didn't have to wait in line for the shower only because I got up at the crack of dawn. --Food in the main restaurant is pretty bad. I don't stay at national parks expecting the best, so I would probably stay here again. However, I would try to get a room with a bathroom on the second floor or a cabin.

The most important thing to know about this place is that it's an old barracks. There is no AC, no TVs and that's just fine. But if you're traveling with someone persnickety, you better warn them if you don't want to hear about it all day and all night. TRUST ME ON THIS ONE. My advice would be to get one of the corner rooms. The bathrooms in those are nicer. They have some rooms that don't have bathrooms but they're near shared bathrooms on the floor. You're in a National Park when you stay here. Stay home if you want a TV.

We stayed in other cabins on our trip to Yellowstone and The Grand Tetons. The cabin at Mammoth Hot Springs left us disappointed. We stayed in cabin A-15. If you're not a smoker stay away from this cabin or anything in the A block.It is situated directly across from the workers break area which mainly entailed huffing down a couple of smokes. There were usually 8-10 workers at a picnic table 40 feet from the porch of our cabin getting a smoke. We wanted to sit on the porch of our cabin but it didn't give us any solitude. The cabin was on the small side and very basic. It was kinda stuffy in our room in the evening and we would have liked to crack open our window for some air but to sound like a broken record player we were too close to the break table. The parking spaces between the cabins were very tight. We had to carefully park our Honda Civic. A larger car or SUV wouldn't fit in tight space. The best thing about the cabin was its location. We walked to dinner and the stores and Post Office. The staff were very friendly and accommodating. It just didn't stack up against the other cabins we stayed at during our trip. If we stayed away from the smokers break area I may have had a more positive experience. My advice to fellow Yelpers is to make sure you request a cabin away from the workers break area (aka smoking picnic table). We paid $160 for a cabin with 2 double beds and bathroom. Cabin gets 2 stars. Location at the park gets 4 stars. Overall 3 stars. When making reservations make sure to ask for a cabin far away from the workers break table if you're not a smoker.

This place is what it is. The old wing of the house where we stayed is over a hundred years old and is apparently up for renovations next year. The walls are thin and the shower is weak. But it's clean with comfortable beds and decent sheets. The housekeeping seems very good. And there are elk outside my window in the morning. Gotta love that. I like the place for the price point and it's history. Best to avoid the restaurant though. It's pretty bad.

We were staying in the Mammoth Hot Springs Hotel and Cabins while doing a tour of the National Parks and one night ended up eating at their restaurant the Mammoth Hotel Lounge. It is a large space and the staff was very accommodating. My friend and I both got the bison burgers which were delicious-if you end up staying at this hotel it is really the only place to eat on the premises and the food is very good.

This was a great place to stay while visiting Yellowstone. Stayed in one of the cabin rooms. It was spacious and comfy. Really like the fact that we had our own porch where we could sit outside relax and even check out the stars at night. The property has a casual restaurant, a formal dinner restaurant and a bar/lounge. Went to the bar my first night there. Had some tasty beers and a smoked trout dish that was delicious. Everyone there was extremely friendly and very helpful. While here, don't forget to check out the visitor center and do the self walking tour around old Ft Yellowstone.

Stayed here for one night in early October. Pros: location, it's in a great spot of the park and you can easily spend the day driving all around and end up back at the hotel. It's right next a dining halls where I had a pretty decent dinner. the lobby of the hotel is beautiful and they had great live piano music on the evening I was there. Basically you can stay here for a relatively affordable rate and you get to wake up in Yellowstone. Cons: okay when I stayed at the park it was pretty cold. My room had a heater BUT it barely worked. It was an all or nothing situation. Either extremely hot heat or no heat. I had to turn the heat on and also open a window to get to a point where I was neither sweating or freezing cold. The building was extreme noisy. I just have had a room right near water pipes because all night there were all these loud strange noises coming from the walls. The room is extremely basic. It was fine for a night, and I sort of relished in the old timey feel of it, but I would have been disappointed if I had planned to stay longer. My final piece of advice is stay here if you really want the luxury of staying in the park but are on a budget. But if I went back and was on the same budget I would probably book a motel at the west entrance and just drive in for the day. If you can afford to stay at a nicer spot, do it!

We stayed one night in a cabin. It exceeded my expectations. It was very clean and seemed to be well cared for. The bathrooms and showers were only a short walk away, and much closer than they appear on the hotel's map. There is a sink in the cabin, so that helped too. Elk roam freely around the cabins and there seemed to be a lot of magpies around the area too. Please be careful around the elk though.

What a pleasant surprise. For $93, we got a clean room with a comfortable bed, and it looked like it was out of Real Simple. Cute porch. I'm not such a fan of walking to the bathroom, but oh, well--it was like very plush camping.

Stayed in adjoining cabins. Perfect for 4 kids and 2 adults. The kids lived playing in the open area chasing "pig whistles" as the locals call them! Cabins appear to be newly remodeled. Clean and quaint. Area is true to nature with elk wandering around. Keep your distance.

I would have given Mammoth Hot Springs hotel/cabins zero stars or one star if it weren't for the hilarious and affable Ray Foote, property/site manager. For starters, central Xanterra reservations neglected to update our reservation with a name change after we had two of our five family members head home early. They would not let me check in, unless they could reach my mom, whose name it was still under, even though I provided all the correct information, and I am a 40-something woman, not looking to scam anyone! I verified the phone number and Ryan, the front desk "supervisor" called it, but neglected to leave a message, so my mom could not call back to verify details/changes. The three front desk people (including Ryan) were unfriendly and uncaring, and when they asked if I had a way to reach her, I said, her phone number, but I don't get coverage here. Luis said, "you don't have Verizon?!?" Uh, no. I didn't realize that was a stipulation to stay in Mammoth. I asked for WiFi, but they said it was only for "registered guests"!!!!! I was trying! No "you can use this temporary password to figure this out" or anything. Come to find out, the AMAZING AND BEAUTIFUL Albright Visitor's Center across the street has free WiFi 24/7, which no one mentioned. So, I am leaving out some of the petty stuff, but I told them I would be back an hour later, after getting some air and some food. When we returned to the lobby an hour later, Ray Foote approached with his friendly, loud voice and told us that everything was handled. We got keys and unloaded into our cabin, which was cute. Went to the Map Room for a drink. The bartender was talking with friends/park employees and never came over to take our order. We went to the bar after a few minutes and ordered. Drinks were fine, nothing exciting or special, which I would expect from YNP. I have been dozens of times, and have eaten/stayed/drank/shopped everywhere in the park, including Mammoth, but this was already the worst experience in the park ever...THEN, I was awakened at midnight by a loud truck/generator/motor. It ran for 20-30 minutes before I went out in bare feet and pajamas to see what was going on. Not the smartest, most awake choice, but nevertheless, I did. I approached two men who looked like workers and asked what they were doing and how long they would be doing it. They answered that they were cleaning the hood in the restaurant and I said, "in the middle of the night?". Yep! And that it would take another hour and a half. So, I walked to the hotel in my bare feet and pajamas, this time with my husband, and rang their after-hours bell. A security person came and I explained the situation, and he said that, even though there WAS a noise ordinance FROM 10:30-6:30, that tonight, this noisy job needed to be done! I asked for a room inside the hotel, noting that "I needed to sleep", and he called...Ray Foote! Who was sleeping on the other side of the hotel/cabins. While we waited for a sleepy/delirious 10-15 more minutes, now laughing at the WORST NIGHT EVER (did I mention that this was my husband's FIRST visit to YNP?!?), the loud pressure washer/vacuum/generator/motor noise stopped! Ray Foote came walking out from the backlit darkness and called my name. Told me it was over and apologized. "Ray" of sunshine that he is/was, we were still extremely disappointed in the customer service (lack thereof) at the front desk, and the insanity of having extremely loud work done in the middle of the night at a hotel/cabin that people plan to stay at months in advance. My advice, ask for cabins at the bottom of the hill BEHIND the hotel, not on the side where the restaurants and employees are housed. And maybe don't stay there at all, unless you know that Ray Foote is working. Wish he could train the other staff to treat customer's with normal decency and professionalism.

Initially was ecstatic I was able to book a cabin with a hot tub. I came away hot tub folliculitis... rash all over my body that lasted for days and was incredibly itchy and ugly. Never again.

We stayed in the hotel and had a private bathroom, with two windows to keep the room cool during the day. However the heaters didn't seem to work to keep the chill off the room at night. The elk walking around town were nice. However, six days with roughly the same menus as the other Yellowstone locations and no WiFi became tiresome. We did all three terraces of the hot springs, but weren't overly impressed. There is a 4-mile historic stage coach unpaved road to the park's north entrance. It is relatively easy but I recommend at least all-wheel drive and enough tread to deal with rocks.

Really great place and dripping with history. If you are expecting a Hyatt, move on. Clean, cozy room, food and supplies nearby. Great price with bathroom in room. I'd return in a minute.