Mandarin Oriental Pudong, Shanghai

Hotel · Ti Lan Qiao ·

Mandarin Oriental Pudong, Shanghai

Hotel · Ti Lan Qiao ·

Sophisticated rooms with river views, 4000 art pieces, fine dining

Information

111 Pudong Rd (S), Lujiazui, Pudong, Shanghai, China, 200120 Get directions

@michelinguide

48,380 Postcards · 8,030 Cities

"After renovation, the restaurant reopened in an elegant space styled to evoke Jiangnan's water towns, divided into zones by perforated screens mimicking Suzhou's gardens and sheer curtains with ink strokes. Jiangzhe classics are given a refined, creative spin, with signatures such as Hangzhou-style minced fish ball with green peas (pre-order only). At lunch, try dim sum such as Qiandaohu rice flour dumplings and four-colour dumplings." - Michelin Inspector

https://guide.michelin.com/en/shanghai-municipality/shanghai/restaurant/yong-yi-ting

Mandarin Oriental Pudong, Shanghai

@afar

25,132 Postcards · 3,702 Cities

"Four thousand modern art pieces throughout public areas and guest rooms liven up this Pudong waterfront hotel, which opened in April 2013. The highlight is the lobby’s Glass Murals, made from almost 72,000 mosaic tiles and inspired by local artist Miao Tong’s painting Sound of the Wind . Elsewhere in the lobby, guests will encounter Chinese screens, sculpted furnishings, and bronze tones that mimic the glow of sunset on the river. Rooms have taupe furnishings, with flashes of indigo and lotus-green, and abstract ink paintings of traditional Chinese garden landscapes. Some have hypnotic Huangpu River views. As with many hotels in Pudong, the property is set within a larger complex, in this case the 61-acre mixed-use Harbour City development."

The Best Hotels in Shanghai

Photo courtesy of Mandarin Oriental Pudong

Mandarin Oriental Pudong, Shanghai

@tablethotels

8,496 Postcards · 3,271 Cities

Mandarin Oriental Shanghai (Shanghai, China) 3 Verified Reviews | Tablet Hotels

"Somehow it took fifty years for Mandarin Oriental to arrive in Shanghai. Given that they started out in Hong Kong, and that in the interim they managed to expand across several continents, run at least one contender for Best Hotel on Earth (that would be the Bangkok outpost), and win themselves a savvy clientele whose loyalty is the envy of the hospitality world, you’d think they might have made it here a little sooner. But no matter, for the Mandarin Oriental Shanghai already feels like a classic — the lobby perfectly dazzling, the rooms impeccably tasteful, the service fully on point from the moment they opened the doors. If even one of the 4,000 works of contemporary art was hung a hair off-kilter, we certainly haven’t found it." - Tablet Hotels

https://www.tablethotels.com/en/shanghai-hotels/mandarin-oriental-shanghai

Tablet Hotels

Mandarin Oriental Pudong, Shanghai

Enrico R.

Google

I had an outstanding stay at the Mandarin Oriental Pudong, Shanghai. From the moment I arrived, the service felt warm, attentive, and genuinely thoughtful. The rooms are beautifully designed, extremely comfortable, and offer stunning views of the city and river. Everything feels spotless, quiet, and refined, exactly what you’d expect from a true luxury hotel. The breakfast and dining options were exceptional, with a great variety and top-quality ingredients. What really stood out, though, was the staff: professional, kind, and always one step ahead of what you might need. Overall, this is one of the best hotel experiences I’ve had in Shanghai. Highly recommended for anyone looking for comfort, elegance, and world-class service.

AndreyS255

Google

Our stay at the hotel can be described as very good overall, despite a few remarks. The hotel appears somewhat dated, although all facilities are maintained in very good condition. We visited Shanghai in early January, and the weather was quite cool. Unfortunately, many of the hotel’s public areas, including those connected to the pool and spa facilities, felt a bit cold.||||The hotel’s greatest asset is its staff. I would especially like to highlight the team at the Club Lounge. They were exceptionally welcoming, friendly, and always willing to help. Special thanks go to Medine, who made our stay truly unforgettable. Thank you!

BostonCyclist

Google

I have stayed in some great hotels in my life. I would truly have to say that this hotel rates at the very top. ||From checking in, throughout my weeklong stay, the staff at the hotel was friendly and extremely helpful. Of note, a woman at reception by the name of Anastasia greeted me warmly each morning and truly seemed to care about my experience — both at the hotel as well as in Shanghai. That really started my days off on such a good note.||I am definitely going to stay at this hotel when I return to Shanghai. It truly was a memorable time that I'd like to experience again and again.

jeff X.

Google

Had a great, memorable trip to shanghai and stayed in the mandarin oriental in pudong. Very amazing value for a mandarin oriental. Lobby was beautifully decorated but quite busy at all times. spa was great and very large lobby. service was great. Only issue is it is not close nor too far from where everything is in pudong like IFC mall etc. You ideally would need to catch either a shuttle bus (which is free from the hotel) or get a didi which is fine and easy in China. overall great

Alya

Google

Mandarin Oriental Pudong, Shanghai As a true MO fan, this stay once again reminded me why Mandarin Oriental remains so special and consistently sets itself apart. We stayed in the Harbour City Suite (67 sqm, North Bund River View) outer - connected to the Club Mandarin River View King Room (61 sqm), and both were absolutely flawless. The layouts are beautifully designed, every detail is thoughtfully considered, and the sense of space is perfect. The North Bund River view is simply stunning, truly a view like no other. Without a doubt, this is a must-stay hotel when in Shanghai. Because we booked both the Harbour Suite and a Club room, we enjoyed full access to the Club Lounge located on the 2nd floor, which elevated the experience even further. We were able to check in and check out in complete privacy, which was seamless and discreet. The lounge itself is excellent, offering breakfast, afternoon tea, and multiple food and beverage presentations throughout the day exclusively for Club guests. The concierge service was outstanding. Airport transportation was perfectly arranged, and we booked the Elite Airport VIP service for our return trip. However I MUST say the departure Elite Airport service was an impressive experience that made the entire airport process smooth, efficient, and stress-free. Highly recommended for anyone who values comfort and time. The concierge team was also reliable and efficient when it came to restaurant reservations and zoo bookings, handling everything with ease and professionalism in a very short timeframe. As an MO fan, the additional daily benefits truly make a difference — including services such as laundry and other thoughtful privileges that reflect Mandarin Oriental’s attention to detail and guest care. If you aren’t a member yet, I recommend you become one :) Overall, this stay perfectly demonstrates why Mandarin Oriental continues to stand out. An exceptional experience in Shanghai, and one we would happily repeat. Thank you MOPUD team, can’t wait to visit you again!

Cruiser10426689426

Google

Thank you for a wonderful stay. Even though I stayed only for 2 nights, I’ve experienced the most warm welcome that I’ve never felt in other hotels. Breakfast was delicious and diverse. Each and every member of a big team paid a lot of attention to my requests. Special thanks to guest relations team , who were very attentive and always willing to help. Keep it up !

timfP7764ZW

Google

I previously shared my disappointing experience at Mandarin Oriental Pudong, Shanghai here in September 2024 (scroll down if you’re interested), and I hadn’t returned since. Last week, while attending an event in the area, I decided to give the hotel a second chance to see if anything had improved. Unfortunately, the issues persist.||After my earlier complaint, the Assistant Front Office Manager, Angelia Gan, emailed me a sincere apology and offered a complimentary upgrade to a Mandarin River View Room with daily breakfast on my next visit.|Upon check-in last week, I initially forgot about the offer, and the front desk processed everything as a standard booking. When I later mentioned it, the staff member checked the records, acknowledged my complaint from 1.5 years ago, but appeared unaware of the promised compensation. He then unwillingly “upgraded” me to a basic room on a higher floor (thank you so much! I didn’t know a higher floor is an upgrade!) —no river view, no breakfast included. Ironically, this room felt even more basic than the one I had in 2024.|It was only after a more senior Western manager (possibly Italian, named Luigi) intervened and inquired that I was eventually moved to a larger room. I didn’t get my complimentary breakfast, btw. ||My disappointment isn’t about missing out on breakfast or a specific upgrade—it’s about the apparent lack of follow-through and care for guest promises. This experience falls far short of the legendary service Mandarin Oriental is known for worldwide.||I promise I will not be giving Mandarin Oriental Pudong a third chance. Tomorrow I’m checking into Mandarin Oriental Singapore and genuinely look forward to that stay!

B A.

Google

All the details at the Mandarin Oriental Shanghai was simply beautiful. The room was spacious, featuring a stunning round bathtub — elegant and relaxing. and the hotel’s services and facilities were equally impressive, also for the concierge they were very helpful. Additionally, guests can request a bidet spray in the bathroom, which is highly appreciated for us as Arab travelers. We experienced a minor issue during our stay, but it was resolved promptly and efficiently by Mr. Luigi Savarese. His swift and professional response left a lasting impression, and because of this outstanding service, we now consider the Mandarin Oriental our top choice whenever visiting Shanghai. A heartfelt thank you to him for making our stay even more enjoyable.