Katie Gallob
Google
First impression walking in, neat decor and thought a cool little place but then began our experience with the hostess (older Hispanic lady) who had a sour expression, no smile no speaking other than to say “do you want to sit here or there”. When we were seated our waitress (older white lady) came over with a similar sour expression, not a greeting, good morning or anything, even when my husband said “good morning how are you”? (He also told her thank you each time she brought a drink or food, with no response from her) I’m not expecting a red carpet roll out or anything, but just a smile goes a long way. When we ordered the small biscuit and gravy under Morning Risers (husband and I both chose same dish, it’s usually our favorite) with homefries our waitress literally said “I know the menu says that you get a side but it’s a lie, it’s a big portion”. No apology just a blunt statement. Mind you, my menu showed all Morning Risers served with toast, and your choice of home fries , hashbrowns or tater tots. If that’s the case that it actually doesn’t, then the menu needs to change to reflect that, but let’s be honest, ONE flat biscuit cut open with gravy does not a breakfast make. Honestly seems like a way to nickel and dime everyone. Paid extra for a side of bacon ( that honestly didn’t taste great and looks like store bought pre cooked microwaved bacon) for myself and a scrambled egg for my husband. Between the hostess and waitress sour expressions, the mis-leading menu with an overpriced solitary biscuit, I will never come back here again and strongly encourage others to seek breakfast elsewhere. I know the economy, and prices are up is the go to excuse these days, but this was just a pathetic, almost $50 “breakfast” for 2 people. One can pretty much get the same unpleasant experience at Waffle House at least for a lot cheaper. The potential of the lackluster dish and misleading menu might’ve been a little less of a blow and would be willing to try another menu item or even lunch option if the staff experience were a lot more pleasant.
Side note: observing as we sat eating that pretty much every other waitress greeted their guests with a smile and seemed warm and friendly, apparently we just happened to get the two employees who clearly must be having a bad day.