Hashim Ajlouni
Google
I had a terrible experience at Mansaf Baladna, located right across the street from the Paterson police station. The owners are scammers and steal money from credit cards. They overcharge and add additional charges without notifying the customer.
Here’s what happened during my visit:
- I received a blank receipt totaling $203.12 for three Mansaf meals. The breakdown was as follows: $160.92 for the meals, $9.27 tax, $6.44 service charge, and a 15% mandatory tip ($26.49) added without my knowledge.
- There were no details on the receipt about the cost of the meals.
- When I asked for clarification and a detailed price breakdown, they provided random numbers. When I requested the prices to match those on the menu, they claimed the menu prices were outdated and had been increased.
- After following their claimed prices and extra charges, they ended up returning $40 in cash because they had already charged my credit card.
The food was far from what can be called Mansaf - it was bad and extremely overpriced. The service was awful. Beware of the owners, as they scam people. Make sure to check your credit card after dining here and always ask for a detailed receipt. Confirm with them if the prices on the menu are correct and do your math to avoid being scammed.