Mantra Midtown Brisbane

We stayed for two nights in a two bedroom apartment and the room itself was fine for what we needed. The issue was the check-in. I’d let the hotel know my 1pm arrival time through the ALL app and had everything submitted in advance. When I arrived the room wasn’t ready, which was understandable, and I was told I’d get a call once it was. By 2pm I still hadn’t heard anything, so I went back down and the room still wasn’t ready. With two young kids needing a nap this wasn’t ideal. As an ALL+ Gold member I expected the room to be prioritised a bit better or at least communicated properly. I’m not sure if it was short staffing, the front desk not passing information on, or housekeeping scheduling not lining up, but something clearly wasn’t managed well. Once we finally got in, the room was comfortable and the stay itself was fine. Staff were polite and the parking discount was appreciated. I’d consider staying again, but only if the check-in process and communication are tightened up, because that was the only part that really let the stay down.

Stayed Thursday to Sunday. 2 adults and 1 x 16 yr old. We chose this place as it had the best value by location. We had a 2 bdr 2 bathroom apartment on the 28th Floor above the pool and facing the pool of the Westin hotel. Accomdation was very quiet which was nice. The apartment had a fully equipped kitchen, a small living room and two small bedrooms. The Master had an ensuite bathroom. Everything was clean and in order. Only negatives were ensuite small and tight, couch in living worn and needs replacing, hot water delayed getting to level 28, reception unmanned on arrival after midniggt and the after hrs mobile not provided in advance and no internext last 2 days. Overall the place was compact, everything just fits in. Being in the city this is really good value. I would stay again given the location and competitive pricing.

Stayed for a weekend with a few friends. We chose this place as it had the best value by location. We had a 2 bdr 2 bathroom apartment which faced the pool and the pool of the WestInn hotel. Subsequently it was very quiet which was nice. The apartment had a fully equipped kitchen, a small living room and two small bedrooms. The Master had an ensuite bathroom. Everything was clean and in order. It was a bit of a shame that we didnt have a dryer which was available in other apartments. Overall the place was compact, everything just fits in. Parking is available on site at a fee, which is reduced for ALL members. Being in the city this is really good value. I would stay again given the location and competitive pricing.

Overall good experience, good sleep quality. This is a no nonsense stay but the apartment/room is spacious, the price is competitive and everything is clean and working. Only downside is/was the actual rooms do not resemble the pictures on the website/booking page at all - the website displays bright and white decorated rooms. The apartment I stayed in was a bit dark and gloomy, with dark green and brown decoration rather then white/red and black as on the pictures... With limited natural light coming in, it all feels a bit dark.

Stayed at Mantra Midtown for the weekend and had a great experience. The room was clean, tidy, and super comfortable — exactly what you want for a short city stay. Special shout out to Dean at check-in, who made everything easy. He was friendly, knowledgeable, and just lovely to deal with. The cherry on top? We even got a surprise room upgrade — such an awesome and unexpected treat! Will definitely stay again. Thanks, team!

Stayed 4 nights in a 2 bedroom apartment. Very happy with the size, cleanliness and outlook. Disappointed there was no coffee machine in the room and the sofa only sits 2, so a problem if more than 2 guests. the sofa is also VERY low. Location is great in terms of shopping and proximity to the river. Reception team helpful and friendly.

Concierge was professional, checking in and out was seamless. The building itself was clean, well-kept and it's evident that money is being spent. New carpets in the room and a few lovely little touches that felt very personal. No noisy neighbours, which by looks attracted the more business type individuals, professional guests. Bed was very comfy. At night the city skyline view from the apartment was great! The pool was clean, and the areas were tidy. We also saw staff doing their cleaning rounds at various locations. No space was crowded and were lucky to bump into another guest using the amenities. We were the only people using the pool, which was heated. Charlotte Streets' location itself is truly unmatched, on your doorstep there are restaurants, coffee shops, wine bars and convenient store. Should you venture further you are only 1 or 2 minute’s walk from Queen Street, but chances are you'll be distracted from all the other restaurants and shops on route. Botanical Gardens, Queens Wharf, South Bank and Story Bridge is an enjoyable walk away. Being central to everything is just brilliant. The city doesn't switch off and is a real pleasure to experience. Thank you to Mantra Midtown.

Everything I needed in the room and I requested a firm pillow which was provided and probably the best pillow I’ve ever had in any hotel, thank you!! Only downer was stubbing my toe on the little ledge going into the bathroom!! And the bed on wheels that moved every time you touched it - no big deal, kinda funny. The shower screen leaked. I double checked the door was closed.