Nathanial W.
Yelp
This is one of those tough ones. On one hand the food was simply outstanding, on the other, the service crumbled slowly following one disaster after another.
We were in a group of 7, seated outside. We were warned upon making the reservation that the table had to be free after 90 mins - no problemo there, we all had a concert to go to across the street.
All of our dishes were divine, from the Wood Fired Shoulder of lamb that was falling of the bone to the perfectly cooked Wood Fired Chicken Breast, these guys certainly know their slow cooking in a Wood Fired oven. The salads, something I usually order as a mere filler due to them being a too oft' run of the mill token option on the menu were some of the best I've tasted anywhere. No where has ever tempted me to have a vego only meal, but Manuka has some of the most inspired salads around, from the heirloom tomato with bocconcini to the roasted beetroot and crisp kale they were bursting with flavour and freshness.
The Chorizo Pizza was inspired eating and the addition of corn was simply brilliant.
Only one dish out of a whole swathe let the food down, the Blue Manner Crab and Whitebait Pizza was just too salty, and the wonderful flavor of the Crab was completely lost. It was the only dish left on the table with food on it.
The service was great at the start, and I must say that they were all friendly and very knowledgeable about the origin of the ingredients. The staff are obviously passionate about the local WA produce and rightly so. However this was all marred by my meal - The Lamb Shoulder coming out half an hour after 6 other mains were served, I got to eat mine 'solo' while the rest of the table had finished theirs. Missing out on that first bite and sharing it with friends - the experience, the sensations, the flavour is THE reason I like eating out in groups, even if it doesn't happen often enough. To rub salt into the wound, five minutes into my meal, the staff came and reminded us that we had to move on in 15 minutes. At this point they decided they should start clearing the amassed used glassware on the table that been neglected up to now. I ended up having the rest of my Lamb bundled up to take away, and as the staff got busier resetting the table around us, I went in to sort the bill with others only to return to discover that my Half a glass of Pinot had been taken. I quizzed the staff, and they were very apologetic, and returned with what can only be described as a paltry amount. Barely a tasting.
As you do, we milled around in the street, chatting and catching up before some of us went separate ways. Half and hour after the other reservation was due, our table that they were so desperate to get us off still sat empty.
Would I return? Possibly, I would dearly love to take my partner here to share the great taste of the Wood Fired proteins, and the inspired salads - so fresh! However It would be deeply embarrassing if the service was a repeat of this night. It does appear from the reviews that this is perhaps a one-off. The biggest let down overall was actually not the way the service went, but how the staff dealt with it in such a matter of fact way, and without any sign of real effort to improve the situation or even acknowledge the scope of the problem.