Sherie G.
Yelp
I'll start off by saying that with every place we've been to in Tokyo, we have been treated fairly, with respect, and with the utmost kindness...this place however was the polar opposite.
I would give this restaurant 0 stars if I could, and I'm really not one to criticize places of business, but when it comes to highway robbery of a bill, extreme disrespect, unfair treatment, and terrible service, something needs to be said.
- We were erroneously charged $1800 USD for a dinner for 2 that took 3.5 hours to be completed. It took 30 mins for them to correct their mistake, and the bill still came out to $1350. It is unacceptable to charge someone that much more money and that we had to catch it and do the math for them for this to be fixed.
- We were the only non Japanese people in there, arrived earlier than everyone else, yet every person in the restaurant got served before us and got treated with way more respect. We were so excited, kind, and sweet to our staff for our Christmas dinner and yet, felt extremely unwelcome. The food was ok, but it took FOREVER for them to get the food to our table. Meanwhile, people who walked in way after us got served well before us with the same prefix menu.
Avoid this place at all costs, because it WILL cost you...literally.