Cynthia W.
Yelp
Mario's is a 30 year old Italian Restaurant, full of old Melbourne charm, quality authentic cuisine and the most obnoxious wait staff you've ever had the displeasure of encountering in your entire dining lives in our fine city.
This evening, three friends and I graced this Mario's with our business, which included entrees, drinks, mains, deserts and coffees along with laughter and chatter on their reasonably quiet evening and we were met with utter disdain when we went to pay our near $200 tab.
Our waitress, who had felt the entire evening above using a note pad (and did not have the memory for this) informed our Credit Card Roulette winner that she could enter an amount for a tip, when my friend politely advised that she would decline this and "not because of your service, just because we aren't in America." The waitress, thought it best to get into an altercation.
I'm sorry, but is it not awkward enough you are putting people on the spot right in front of you and pressuring them to give you their money just for you doing your job? This is not America, you aren't using tips to make up for minimum wage and if you were you certainly would have gotten a tip. This waitress, continued to ask "have you worked in the industry?!" My friend "yes I have." Waitress "So you should know what it's like."
Etc etc.. I just walked out, it was so awkward!
We left with our mouths open. Listen, whatever your beliefs are on tipping that's fine, I think it's fine to tip if someone is great, but this person was so average. We asked for water three times and she kept forgetting things and she had an attitude the entire evening. I understand that hospitality isn't the best job in the world and everyone has off nights, but don't ask for a tip and if you aren't going to get one, just leave it at that!
Up to that point, we were raving about Mario's exclaiming that it was going to be our new place and that we had to take everyone we knew there and it was fantastic. Now, I will never go back and will actively tell people about my horrible experience. I'm absolutely mortified by the entire situation!
Tip: You catch my flies with honey, honey.
#marioscafefitzroy #waitressfail #tipssuck #tacky