David B.
Yelp
We tried the newly opened Italian restaurant here in the Ritz Carlton Bacara, Santa Barbara. It used to be called Angel Oak. The location is stunning, the staff and service was amazing, the sommelier was super knowledgeable, but alas, the food was not good.
My wife is an omnivore and I am a vegan. For an small included appetizer they served us a small plate with a few cherry tomatoes and some basil leaves, along with a small dish of olive oil and a small cup of spice (seemed to be garlic salt). This is the most uninspired arrangement one can imagine as it took zero effort in preparation. We weren't quite sure what to do with this, dip a basil leaf in olive oil and put salt on it? There were like only 5 or 6 tomatoes anyway which were good but that set up left us puzzled as to the point of that.
We asked for bread, which disappointingly is a separate menu item. We had a Focaccia bread with a red-sauce for dipping. Of course bread is vegan and the Focaccia was very nice but the red sauce was very basic with only some onion pieces and I think some more basil leaves. The 3 bread choices were all a-la-carte, priced options which seemed a little odd, not to get included bread at a restaurant. The bread dish cost almost as much as a main course. Honestly I don't like that trend in restaurants.
As to the menu, there were many standard Italian options including pasta, meat and fish. None of the mains came with any sides meaning if you expected to have vegetables or anything those are a-la-carte. There was no vegan friendly main at all. I asked about different pasta sauces, and the other possible dishes, but they could not make any of them vegan friendly for some reason I still dont understand. Of the 4 vegetable sides, they did not have the mushroom dish, and the eggplant was cooked in creme, the broccolini had a cream sauce, so those wouldn't work for me. They did have simple steamed green beans, and a simple salad they could "not put cheese in" which they told me were my only menu choices. Mind you this was after we ordered a several hundred dollar bottle of Champagne I was hoping they might try a little harder. So I asked to speak more about this and after consulting with the staff and looking through the whole menu again they assured me they would be able to make a terrific meal off-menu for me as there really wasn't any substantial vegan option. I told them I did like those vegetables maybe they could prepare them for me along with some pasta and some other creative sides, and I was confident they could make a nice meal out of all that. The wife ordered Lamb and asked for medium.
The Sommelier came over and had some specific recommendations as to what wine would pair best with the "mystery meal" they were preparing for me and suggested a really interesting, well aged and obscure Riesling. Which was delicious and I had great expectations.
The mains then came. Her Lamb looked wonderful and there was plenty of it. However, it was mostly very tough and it was very undercooked. It onle had a very small amount of sauce on it. She ended up using the bread dip to accent the meat. She said some of it was nice but about half of it she could not chew. For me I was anticipating that they were cooking me something special and they delivered a disappointing, small dish of pasta - also undercooked, there were a few very thin slices of zucchini in it. And there was so SO much pepper in the dish it was completely inedible. When the manager came by to check on us I explained the two outcomes, I showed him our mostly un-eaten plates and he offered to make it right somehow. We declined additional meals but he said he would bring us comp deserts. Wife declined desert but I was interested, I told him to show us some creativity in the kitchen and said I'd be disappointed with the usual vegan desert of sorbet with some fruit so please don't bring me that. So they delivered a huge chocolate cake desert to me which I knew was not vegan (it wasn't) and they said oops! this was for my wife (sure). Shortly after that they delivered to me - sorbet and fruit and said "its not just sorbet and fruit we put some edible flower garnish and a gold flake on it". While that was good it was a super let down as I told them that was the one thing I didn't want.
I must emphasize that we had a great time with the Wine list. The staff was very friendly and attentive. And the ambience and the Bar Scene there were both quite the sight. However the food itself was a huge disappointment both in lack of inspiration and also lets face it you dont usually encounter that both meals were actually inedible. But I would expect a lot more from the fancy restaurant at the Ritz and the old Angel Oak in that location before was really really good and was very Vegan friendly for a steak house. Overall the rest of the Ritz - we have stayed here a dozen times - is fantastic. I'd say go to the Bar at Marisela, the view is terrific, have dinner elsewhere.