Kelly J.
Google
The techs are okay at their work, and I was happy with the results of my hair coloring... but it still wasn't a nice experience. To start things off the chair was super uncomfortable, like it was leaning forward and didn't want me in it. I decided to just push through and showed her a picture of what I wanted and she got to work, when it came time for the color choice I confirmed I wanted what was in the picture. After she pointed at which color she'd go with I decided to pivot into a shinier less natural color... everything seemed to be going fine (except my hurt back) until I was about to pay and they decided it was super important that I know that in her opinion a more natural color would have looked better and that if I wanted red I should have said red? Like... the picture looked pretty red to me... and like the time to tell me which would be a better option is before you're done with the entire 3.5 hour long process... I said I was happy with it, don't second guess your customers preferences!