Amar C
Google
My colleagues and I have been frequent visitors to Kansas City for the past 15+ months, and Martin City Pizza has always been our go-to stop, whether arriving or departing. Over this period, we’ve noticed a few changes in the pizza dough and ingredients, but overall, we were satisfied with the service and quality—until recently.
Last week, as usual, we stopped by for a quick bite before our departure and ordered a pizza. Unfortunately, the crust was noticeably undercooked, which we both realized after the first slice. We informed the waitress, who asked whether we would like a new pizza or pay for half of the one we had eaten. Naturally, we requested a replacement. However, the second pizza was overcooked, which made the experience even more disappointing.
There’s more I could share, but this experience left us dissatisfied enough to decide that this would likely be our last visit to Martin City Pizza.