Dean S.
Google
A big disappointment following high hopes. Izumi, the Japanese restaurant occupying this classic beautiful building previously was one of our favorites, and had the best sushi (in addition to many other dishes) in the region. Went in around dinner time and there was only one other table of customers though a few more got seated while there. Our dishes were alright, nothing memorable, but my wife’s tofu entree was a bit hot without much other flavor. We asked if there would be some included side dishes like kimchi, etc., (naturally expected at a Korean place). The waitress explained that normally, there are several included gratis, but that they had “run out”, but that for $3.00, we could purchase a side of kimchi. I shrugged and said OK, add it onto the meal. A 2nd order added another $3.00 which did surprise me. At the end of the meal, I expressed our thoughts on this - why add for kimchi when normally, meals include several side dishes free? She agreed that it was strange but that she was TOLD by the owners to do this. I asked her to tell the owner that a customer thought this was bad hospitality and worse, it was petty, and that this all but assured we would never return. She sympathized and apologized, but I could tell that she wouldn’t out of fear of ticking off the owners. This is not how to build a following and we realized this, the food, an a little bit of a creepy atmosphere might be part of the reason for so many empty tables.