Mando R.
Yelp
Sadly, would NEVER come here again.
My family and I were spending a couple days in Carrollton and I had my eye on this place for some time.
The place looked very nice, comfortable, and the kitchen is open behind glass so you can see them prepare your food.
We arrived on Friday night, around 8pm, and we were all excited to try this spot. We looked over the menu for just a couple minutes as we waited on a lady in front of us. Customer was trying to communicate something with the girl behind the counter, in which there was some issue because the customer repeated herself several times before walking away.
We didn't think much about it and once we decided on what we wanted, I approached the girl at the ordering area, and IMMEDIATELY could see she was not in a great mood. I decided to ignore and just be nice and polite, who knows, maybe it would help!
I began telling her my order and she just kept asking me to repeat over and over. No help at all. In the repetition of the order, NUMEROUS TIMES, she still got the order wrong. Instead of the curry rice bowl my wife wanted, she gave us teriyaki. We just moved along.
When I sat down to eat, the broth was cold. I enjoy my broths very hot, so I went and nicely asked if it was suppose to be cold (my first time here), and she just looked at me crazy. Clearly, she didn't want to do anything about it. I told her I was simply asking because I noticed another customer and her kid had similar bowls and theirs were steaming hot, I could physically see the steam..
She was like "I mean..." and then looked away at the other girl at the counter. She hesitated and truly just didn't want to do anything, and I told her I didn't really like cold broths, but it that's how it was suppose to be that I'd take it back. She asked me which one it was and was like "okay, well I can re-do it.." with just every possible attitude gesture on her face.
I said okay, walked back to sit down. I waited awhile and eventually she came back. I noticed the broth looked lighter, not like the first one.. I had chose the umami packed broth with beef. Also, the egg was missing. I asked her if it was the same one, and she, again, had an attitude. I told her there wasn't even an egg, to which she kinda laughed and said, "I mean you had already ate it...". This wasn't true, I had simply broken it and scrambled it into the rest of the bowl, the way it's suppose to be. She was so aggravating at this point, I told her, "you know what, it's fine... I'll just take it".
It's so unfortunate that a place with this much potential has employees like these. Everyone else was nice, but this young lady made it the worse experience for my family and I.
Not spending my money here again.
Food was not bad, had decent flavor, and noodles were made nicely, but the employee made the entire meal unenjoyable.